Access Guide
Location
- This venue is situated in York.
Opening Hours
Outside Access (Main Entrance)
- This information is for the entrance located to the front of the vehicle.
- There is not level access into the venue.
- The main door(s) open by sliding.
- The doors are single width.
- The door(s) is / are permanently held open.
- The door opening is 102cm (3ft 4in) wide.
Level Change (Main Entrance)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located in front of the entrance.
- There is / are 3 step(s) to the area / service.
- The lighting levels at the steps are medium.
- The step(s) is/are clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
- The handrails are on both sides.
- There is a standard and / or platform lift to access this service.
Lift
- The lift is located to the side of the van.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- Staff do need to be notified for use of the lift.
- The clear door width is 102cm (3ft 4in).
- The dimensions of the lift are 82cm x 127cm (2ft 8in x 4ft 2in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
Reception
- The reception desk is 4m (13ft 1in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk does not have a lowered section.
- Lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- Motorised scooters are not welcomed in public parts of the venue.
- Lighting levels are medium.
Library
- This library does not have a regular supply of books in Braille.
- This library does have a regular supply of books in large print.
- This library does have a regular supply of books in audio format.
- There is an ordering service.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilets are not available.
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Baby Change Facilities
View
- Baby change facilities are not located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.