Chester Town Hall

Market Square, Northgate Street, Chester, Cheshire CH1 2HS

01244 343 954

enquiries@chestertownhall.co.uk

www.chestertownhall.co.uk

Guide Last Updated: 14/07/2016

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Access Guide

  • The venue is situated within the centre of the city.

  • This venue is situated in Chester.

  • The venue is not situated on a road which has a steep gradient.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Chester.

  • Monday 09:00 - 17:00.

  • Tuesday 09:00 - 17:00.

  • Wednesday 09:00 - 17:00.

  • Thursday 09:00 - 17:00.

  • Friday 09:00 - 17:00.

  • Saturday Closed.

  • Sunday Closed.

  • Opening times may vary. Please contact venue for confirmation.

  • The venue does not have its own car park.

  • There is a car park for public use within 200m (approx).

  • The name of the car park is Market Public Car Park.

  • The car park is located on Princess Street.

  • On street marked Blue Badge bays are not available.

  • Clearly signed and / or standard marked parking bays are not available.

  • There is not a designated drop off point.

  • This information is for the entrance located on Market Square.

  • There is not level access into the venue.

  • The main doors open away from you (push).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 158cm (5ft 2in) wide.

  • This entrance gives access to the ground floor.

  • There are steps to access this area / service.

  • The steps are located directly outside the entrance.

  • There is / are 15+ step(s) to the area / service.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The handrails are on both sides.

  • This information is for the entrance located on Princess Street.

  • There is not level access into the venue.

  • The main doors open away from you (push).

  • The doors are double width.

  • The doors are permanently held open.

  • The door opening is 170cm (5ft 7in) wide.

  • There is a second set of doors.

  • The doors open automatically.

  • The doors are double width.

  • The door opening is 113cm (3ft 8in) wide.

  • This entrance gives access to floor -1.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located directly in front of the entrance.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

  • There is a lift for public use.

  • The lift is located opposite the accessible entrance.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are -1-G-1.

  • The lift is 12m (13yd) from accessible entrance.

  • Staff do need to be notified for use of the lift.

  • The clear door width is 90cm (2ft 11in).

  • The dimensions of the lift are 125cm x 153cm (4ft 1in x 5ft 0in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do not have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is medium.

  • The reception desk is 13m (14yd) from the lift.

  • There is level access to reception from the entrance.

  • The reception desk is high height.

  • The desk has a lowered section.

  • Lighting levels are medium.

  • There is a hearing assistance system.

  • The type of system is a portable loop.

  • Staff are trained to use system.

  • There is level access to the service.

  • There is a hearing assistance system.

  • The system is a fixed loop.

  • Staff are trained to use the system.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are varied.

  • There are fixed hearing loops in the meeting rooms, assembly room and the council chamber.

  • There is a portable loop at reception.

  • The photographs show the assembley room and the council chamber respectively.

  • The floors which are accessible by stairs are -1-G-1.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on the right going up.

  • There is a landing.

  • The lighting level is medium.

  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 13m (14yd) from the lift.

  • The accessible toilet is located on the right of the main foyer.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 78cm (2ft 7in).

  • The door is heavy.

  • Floor manoeuvring space is clear in the accessible toilet.

  • The dimensions of the accessible toilet are 140cm x 255cm (4ft 7in x 8ft 4in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 67cm (2ft 2in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is a functional emergency alarm available.

  • Disposal facilities are available in the cubicle.

  • There is a coat hook.

  • The coat hook is within 120cm (3ft 11in) from floor level.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is a shelf within the accessible toilet.

  • The shelf is not higher than 100cm (3ft 3in).

  • There are mirrors in the accessible toilet.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is placed higher than 100cm (3ft 3in).

  • The towel dispenser is 110cm (3ft 7in) high.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is good.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the walls and floor is good.

  • Lighting levels are bright.

  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located opposite the assembly room.

  • The female and male toilets are approximately 30m (32yd 2ft) from the lift.

  • Inside the venue, there is level access to the female and male toilets.

  • Lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located next to the accessible toilet.

  • The height of the baby change table once extended is 91cm (2ft 12in).

  • Inside the venue, there is level access to the baby change facility.

  • The photographs show the female and male toilets respectively.

  • Staff do receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.