Abode Chester

Grosvenor Road, Chester, Cheshire CH1 2DJ

01244 347 000

info@abodechester.co.uk

www.abodehotels.co.uk/chester

Guide Last Updated: 07/02/2017

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Access Guide

  • Services / facilities within the building include a restaurant/cafe with bar and grill.

  • The hotel is open 24 hours per day.

  • The venue is situated within the centre of the city.

  • This venue is situated in Chester.

  • The venue is not situated on a road which has a steep gradient.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Chester.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is free for Blue Badge holders.

  • The car park type is underground.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 5 Blue Badge parking bay(s) within the car park.

  • The dimensions of the Blue Badge parking bay(s) are 400cm x 500cm (13ft 1in x 16ft 5in).

  • The nearest Blue Badge bay is 20m (21yd 2ft) from the lift entrance.

  • The furthest Blue Badge bay is 24m (26yd 9in) from the lift entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user unaided.

  • The car park surface is tarmac.

  • There is not a road to cross between the car park and the entrance.

  • The car park does have a height restriction barrier.

  • The maximum height is 400cm (13ft 1in).

  • There is not a designated drop off point.

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  • There is a lift for public use.

  • The lift is located to the rear of reception.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are LG-G-1-2-3-4-5.

  • The lift is 5m (16ft 5in) from reception.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 90cm (2ft 11in).

  • The dimensions of the lift are 160cm x 135cm (5ft 3in x 4ft 5in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is medium.

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  • This information is for the entrance located at the front of the building.

  • There is level access into the venue.

  • The bell is in a suitable position to allow wheelchair users to gain access.

  • The main doors open automatically.

  • The doors are single width.

  • The door opening is 155cm (5ft 1in) wide.

  • There is also a revolving door at the main entrance .

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  • The reception desk is 2m (6ft 7in) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is high height.

  • The desk has a lowered section.

  • Lighting levels are medium.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • Staff are trained to use system.

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  • There is level access to the service.

  • This venue does play background music.

  • Music is played throughout the venue.

  • Lighting levels are varied.

  • There are 84 rooms in total.

  • There are 0 standard ground floor rooms.

  • There are 81 standard rooms on other floors.

  • There are accessible ensuite facilities.

  • There is / are 3 room(s) which has / have accessible ensuite facilities.

  • There is / are 0 adjoining room(s) available for carers.

  • The accessible room viewed is 15m (16yd) from the lift exit.

  • There is level access from an accessible entrance.

  • This is by lift.

  • No accessible rooms are located in a separate building from the main hotel.

  • The room number or room name viewed was 119.

  • The width of the door is 90cm (2ft 11in).

  • The height of the bed is 50cm (1ft 8in).

  • The measurement between the bed base and floor is 15cm (0ft 6in).

  • Light switches are within 120cm from floor level.

  • There is not a functional emergency alarm in the room.

  • No emergency alarm is fitted in the room.

  • An adjoining room is not available.

  • Assistance dogs are welcomed to stay with guests in accessible rooms.

  • The width of the door to the ensuite is 88cm (2ft 11in) (2ft 11in).

  • The door opens outwards.

  • The door is heavy.

  • The door is locked by a twist lock.

  • The dimensions of the accessible ensuite are 240cm x 260cm (7ft 10in x 8ft 6in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 120cm (3ft 11in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • Wall mounted grab rails are available.

  • As you face the toilet, the wall mounted grab rails are on both sides.

  • The toilet seat is 47cm (1ft 7in) above floor level.

  • There is a toilet roll holder.

  • There is a functional emergency alarm in the ensuite.

  • Disposal facilities are available.

  • There are mirrors.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • There is not a bath.

  • There is a wheel in shower.

  • The shower head is adjustable.

  • The shower control type is lever.

  • The shower seat is flip down.

  • The flip down or fixed seat height is 48cm (1ft 7in).

  • There are handrails available.

  • There is pictorial signage on or near the hotel door.

  • The colour contrast between the external hotel room door and wall is fair.

  • The colour contrast between the walls and floor is fair.

  • The colour contrast between the internal hotel room door and wall is fair.

  • The colour contrast between the external ensuite door and wall is fair.

  • Lighting levels are bright.

  • The colour contrast between the internal ensuite door and wall is fair.

  • The colour contrast between the walls and floor in the ensuite is poor.

  • The colour contrast between the drop down rails and wall is fair.

  • The colour contrast between the grab rails and wall is fair.

  • Lighting levels are medium.

  • Some hotel rooms have auxiliary aids for people with sensory impairments.

  • The available auxiliary aid(s) is(are) flashing alarms, vibrating pillows and Teletext/subtitles/Ceefax.

  • Flashing fire alarms are in rooms.

  • Vibrating fire alarms are In rooms.

  • The hotel does not provide any other auxiliary aids for people with mobility impairments.

  • Assistance dogs are welcome to stay with guests in rooms.

  • The number of accessible rooms with baths is 0.

  • The number of accessible rooms with wheel in showers is 3.

  • There are not standard rooms on the ground floor.

  • There are standard rooms on other floors.

  • The other floors can be accessed by lift.

  • Adjoining rooms are not available.

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  • The following information is for the restaurant.

  • Once inside, there is level access to the service.

  • Full table service is available.

  • There is ample room for a wheelchair user to manoeuvre.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • Some chairs have armrests.

  • The nearest table is 6m (19ft 8in) from the main entrance.

  • The distance between the floor and the lowest table is 63cm (2ft 1in).

  • The distance between the floor and the highest table is 75cm (2ft 6in).

  • Menus are hand held only.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Picture menus are not available.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is lounge bar food.

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  • The following information is for the restaurant.

  • Once inside, there is level access to the service.

  • Full table service is available.

  • There is ample room for a wheelchair user to manoeuvre.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • Some chairs have armrests.

  • The nearest table is 3m (9ft 10in) from the restaurant entrance.

  • The distance between the floor and the lowest table is 77cm (2ft 6in).

  • The distance between the floor and the highest table is 77cm (2ft 6in).

  • Menus are hand held and wall.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Picture menus are not available.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is fine dining.

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  • There is an/are accessible toilet(s) within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 20m (21yd 2ft) from the main reception.

  • This accessible toilet is located on the ground floor.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 90cm (2ft 11in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 152cm x 250cm (4ft 12in x 8ft 2in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 90cm (2ft 11in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is twist/turn.

  • There is a mixer tap.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is a/are coat hook(s).

  • The coat hook is within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on the left.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 46cm (1ft 6in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin cannot be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the walls and floor is fair.

  • The lighting levels are medium.

  • Baby change facilities are located within the venue.

  • The baby change facilities are located in the accessible toilet.

  • The height of the baby change table once extended is 84cm (2ft 9in).

  • Inside the venue, there is level access to the baby change facility.

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  • Standard toilets are available.

  • The female and male toilets are located on the ground floor.

  • The female and male toilets are 20m (22yd) from the reception.

  • Inside the venue, there is level access to the female and male toilet.

  • Lighting levels are medium.

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  • Staff do receive disability awareness / equality training.

  • A member of staff trained in BSL skills is not normally on duty.

  • This service cannot be requested.