Beatrice Place - Collingham Child and Family Centre

1a Beatrice Place, Marloes Road, Kensington and Chelsea, London W8 5LP

0207 361 7943

collingham.cnwl@nhs.net

www.cnwl.nhs.uk

Guide Last Updated: 31/05/2021

Something changed?

Access Guide

  • The Beatrice Place site is situated in the central area of the Royal Borough of Kensington and Chelsea. The site is located on Beatrice Place and is accessed via Marloes Road.

  • Blue Badge and standard parking is located on site.

  • The nearest bus stop is Cromwell Hospital located on the south side of Cromwell Road and is approximately 350m from Beatrice Place. The 74, N74 and N97 services stop here.

  • The nearest station to the service is West Brompton. The site is 1 mile (6 min drive) from the train station via Eardley Crescent, Warwick Road, West Cromwell Road and Marloes Road.

  • The nearest underground station to Beatrice Place is Gloucester Road. The site is 0.7 miles (6 min drive) from the underground station via Gloucester Road, Southwell Gardens, Grenville Place, Cromwell Road and Marloes Road.

  • Staff receive disability awareness/equality training.

  • Staff do not receive deaf awareness training.

  • A member of staff trained in BSL skills is not normally on duty.

  • British Sign Language interpreters can be provided on request.

  • Language interpreters can be provided on request.

  • The alternative formats documents can be provided in include; Braille on request, large print on request and Makaton on request.

  • The venue does have a dedicated car park.

  • The car park is located at the front of the building.

  • The car park type is open air/surface.

  • The car park does not have a height restriction barrier.

  • The car park does not have a barrier control system.

  • The car park surface is tarmac.

  • There is a/are Blue Badge parking bay(s) available.

  • The Blue Badge bay(s) markings are faded.

  • There is/are 1 designated Blue Badge parking bay(s) within the car park.

  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 600cm (12ft 2in x 19ft 8in).

  • There is a 120cm hatched zone around the Blue Badge parking bay(s).

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There are not parking charges for the car park.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are uneven surfaces.

  • The entrance is clearly visible from the car park.

  • The surface on the approach to the entrance is tarmac and paving slabs.

  • There is no tactile paving on dropped kerbs between the car park and the entrance.

  • The nearest designated Blue Badge parking bay is approximately 20m (21yd 2ft) from the Main Entrance.

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  • Access is by appointment only.

  • This information is for the entrance located at the side of the building.

  • The entrance area/door is clearly signed.

  • There is ramped/sloped access at this entrance.

  • There is a canopy or recess which provides weather protection at this entrance.

  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.

  • The main door(s) open(s) away from you (push).

  • The door(s) is/are double width but one door is locked.

  • The door(s) is/are heavy.

  • The width of the door opening is 83cm.

  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

  • There is a second set of doors.

  • The door(s) open(s) towards you (pull).

  • The door(s) is/are double width.

  • The door(s) is/are heavy.

  • The width of the door opening is 128cm.

  • The ramp/slope is located in front of the entrance.

  • The ramp/slope gradient is easy.

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  • The reception point is located to the left as you enter.

  • The reception point is approximately 2m (2yd 7in) from the main entrance.

  • The reception area/desk is clearly visible from the entrance.

  • There is step free access to the reception point.

  • There is not a clear unobstructed route to the reception point.

  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.

  • The reception counter is not placed in front of a background which is patterned.

  • The lighting levels at the reception point are good.

  • The height of the reception counter is medium height (77cm - 109cm).

  • There is not sufficient space to write or sign documents on the counter.

  • There is not a low section of the counter (76cm or below) available.

  • The counter is staffed.

  • There is not a hearing assistance system.

  • The hearing assistance system is not signed.

  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.

  • There is a waiting area close to the reception point.

  • Access to the waiting area is unobstructed.

  • The type of flooring is vinyl/laminate.

  • There is not sufficient space for a wheelchair user to use the waiting area.

  • The seats do not have armrests.

  • No tables are permanently fixed.

  • The waiting room / area does not have background music playing.

  • There is a flashing fire alarm beacon within the waiting room / area.

  • There is a television.

  • Vending machines are not available.

  • A water dispenser is available.

  • There is not a play area or toys/books for a child to play with.

  • There is space for an assistance dog to rest within the seating area.

  • Lighting levels are medium.

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  • Signs indicating the location of the stairs are clearly visible from the entrance.

  • There are manual, heavy, single doors to enter the stairwell on all floors and on the ground floor.

  • The floors which are accessible by stairs are G,1,2.

  • There are 15+ steps between floors.

  • The height of the step(s) is/are between the recommended 15cm and 18cm.

  • The going of the step(s) is/are between the recommended 30cm and 45cm.

  • The steps are clearly marked.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • Handrails are at the recommended height (90cm-100cm).

  • Handrails do cover the flight of stairs throughout its length.

  • Handrails are easy to grip.

  • Handrails do extend horizontally beyond the first and last steps.

  • There is a landing.

  • Clear signs indicating the facilities on each floor of the building are not provided on landings.

  • The lighting levels are good.

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  • There is a lift for public use.

  • The lift is located to the left as you enter.

  • Signs indicating the location of this lift are not clearly visible from the entrance.

  • The lift is approximately 11m (12yd 1in) from the Main Entrance.

  • The lift is a standard lift.

  • Staff do need to be notified for use of the lift.

  • The floors which are accessible by this lift are G,1.

  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.

  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.

  • Lift doors do not contrast visually with lift lobby walls.

  • The clear door width is 106cm (3ft 6in).

  • The dimensions of the lift are 100cm x 205cm (3ft 3in x 6ft 9in).

  • There are not separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • There is not a list of floor services available within the lift.

  • The lift does have a visual floor indicator.

  • The lift does not have an audible announcer.

  • The internal controls for the lift are within 90cm - 120cm from the floor.

  • There is not a hearing loop system.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is low.

  • The lift is accessed by a key. Please ask a member for staff.

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  • This is a/an Children's ward.

  • This is a shared ward.

  • There is/are 10 side room(s) available.

  • There is/are 10 bed(s) on this ward in total.

  • There is not a/are not door(s) leading into the ward.

  • There is level access throughout the ward.

  • There is no clear signage on the ward.

  • The type of flooring is carpet and vinyl/laminate.

  • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.

  • The lighting levels are medium.

  • There are no side rooms available with an accessible ensuite.

  • The width of the door opening into the side room is over 75cm.

  • The side room surveyed does not have a ceiling track hoist.

  • There is room for a wheelchair user to manoeuvre around the bed.

  • Bedside storage is available.

  • The colour contrast between the walls and the floor in the side room is good.

  • The lighting levels in the side room are medium.

  • A hearing assistance system is not available on the ward.

  • The ward does not play background music.

  • There is a chair with armrests on both sides.

  • A mobile hoist is not available on the ward.

  • There are not accessible washroom facilities for patients on the ward.

  • There are not accessible toilet facilities for patients on the ward.

  • There are no accessible toilet facilities on the ward for visitors.

  • There are standard toilet facilities on the ward for visitors.

  • Standard toilet facilities for visitors are located on the ground floor corridor.

  • The side rooms are located on the first floor.

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  • There is / are 2 room(s) / area(s) available.

  • The name / number of the room / area surveyed was; Blue Classroom.

  • There is level access to the room / area.

  • There is a/are door(s) into the room / area.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width.

  • The door(s) is/are heavy.

  • The width of the door opening is 83cm (2ft 9in).

  • The type of flooring is vinyl/laminate.

  • There is room for a wheelchair user to manoeuvre.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is not/are not adjustable.

  • There are no chairs with armrests available.

  • No tables are permanently fixed.

  • The room / area does not have background music playing.

  • There is a flashing fire alarm beacon within the room / area.

  • Lighting levels are medium.

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  • There is / are 2 room(s) / area(s) available.

  • The name / number of the room / area surveyed was; Green Classroom.

  • There is level access to the room / area.

  • There is a/are door(s) into the room / area.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width.

  • The door(s) is/are heavy.

  • The width of the door opening is 84cm (2ft 9in).

  • The type of flooring is vinyl/laminate.

  • There is room for a wheelchair user to manoeuvre.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is not/are not adjustable.

  • There are no chairs with armrests available.

  • No tables are permanently fixed.

  • The room / area does not have background music playing.

  • There is a flashing fire alarm beacon within the room / area.

  • Lighting levels are medium.

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  • There is / are 1 room(s) / area(s) available.

  • There is level access to the room / area.

  • There is a/are door(s) into the room / area.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width.

  • The door(s) is/are heavy.

  • The width of the door opening is 82cm (2ft 8in).

  • The type of flooring is vinyl/laminate.

  • There is not room for a wheelchair user to manoeuvre.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is not/are not adjustable.

  • There are no chairs with armrests available.

  • Some tables are permanently fixed.

  • The room / area does not have background music playing.

  • There is a flashing fire alarm beacon within the room / area.

  • Lighting levels are bright.

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  • There is / are 1 room(s) / area(s) available.

  • There is level access to the room / area.

  • There is a/are door(s) into the room / area.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width.

  • The door(s) is/are heavy.

  • The width of the door opening is 83cm (2ft 9in).

  • The type of flooring is vinyl/laminate.

  • There is not room for a wheelchair user to manoeuvre.

  • There is a chair.

  • Some chairs are permanently fixed.

  • The chair(s) is not/are not adjustable.

  • There are some chairs with armrests available.

  • All tables are permanently fixed.

  • The room / area does have background music playing.

  • There is not a flashing fire alarm beacon within the room / area.

  • Lighting levels are medium.

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  • The name / number of the room surveyed was; Therapy 3.

  • There is level access to the consultation / treatment room.

  • There is a/are door(s) into the consultation / treatment room.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width.

  • The door(s) is/are heavy.

  • The width of the door opening is 83cm (2ft 9in).

  • The type of flooring is carpet.

  • There is room for a wheelchair user to manoeuvre.

  • There is not a bed / couch.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is not/are not adjustable.

  • There are no chairs with armrests available.

  • No tables are permanently fixed.

  • The room does not have background music playing.

  • There is not a flashing fire alarm beacon within the room.

  • Lighting levels are medium.

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  • The washroom surveyed has a bath, a toilet and a wash basin.

  • There is/are 2 washroom(s) of this type in the ward.

  • There is step free access to the washroom surveyed once inside the ward.

  • This is a shared washroom.

  • There is written or text signage on or near the washroom door.

  • The washroom door(s) open(s) inwards.

  • The door(s) is/are locked by a twist lock.

  • The door(s) is/are heavy to open.

  • The width of the door opening is 73cm (2ft 5in).

  • The dimensions of the washroom are 272cm x 211cm (8ft 11in x 6ft 11in).

  • There is not an emergency pull cord alarm.

  • There is not a flashing fire alarm beacon within the washroom.

  • There is not a coat hook in the washroom.

  • There is not a mirror.

  • There is a wash basin.

  • The wash basin cannot be reached from seated on the toilet.

  • The height of the wash basin is 81cm.

  • There are no wall-mounted grab rails for the wash basin.

  • The tap type is lever. It is a mixer tap.

  • There is a soap dispenser.

  • The soap dispenser cannot be reached from seated on the toilet.

  • The height of the soap dispenser is 105cm.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The height of the towel dispenser is 107cm.

  • There is not a hand dryer.

  • Disposal facilities are available.

  • The washroom has a non-slip floor.

  • The height of the toilet seat above floor level is 41cm (1ft 4in).

  • The toilet has a wall which can act as a back rest.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 100cm.

  • There is a flush on the transfer side.

  • There is no dropdown rail.

  • There are no wall-mounted grab rails for the toilet.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The height of the toilet roll holder is 105cm.

  • There is not a colostomy changing shelf for standing users next to the toilet.

  • There is a bath.

  • The height of the side of the bath from floor level is 55cm (1ft 10in).

  • The bath is not height adjustable.

  • The bath tap type is lever. It is a mixer tap.

  • There is a shower over/for the bath.

  • The shower head is hand held.

  • The height of the shower head is 163cm (5ft 4in).

  • There are not wall-mounted grab rails available.

  • A bath hoist is not available.

  • The colour contrast between the external washroom door and wall is good.

  • The colour contrast between the internal washroom door and wall is good.

  • The toilet seat colour contrast is poor.

  • The colour contrast between the washroom floor and walls is good.

  • Lighting levels are medium.

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  • The washroom surveyed has a shower, a toilet and a wash basin.

  • There is/are 1 washroom(s) of this type in the ward.

  • There is step free access to the washroom surveyed once inside the ward.

  • This is a shared washroom.

  • There is written or text signage on or near the washroom door.

  • The washroom door(s) open(s) inwards.

  • The door(s) is/are locked by a twist lock.

  • The door(s) is/are heavy to open.

  • The width of the door opening is 73cm (2ft 5in).

  • The dimensions of the washroom are 113cm x 288cm (3ft 8in x 9ft 5in).

  • There is not an emergency pull cord alarm.

  • There is not a flashing fire alarm beacon within the washroom.

  • There is not a coat hook in the washroom.

  • There is not a mirror.

  • There is a wash basin.

  • The wash basin cannot be reached from seated on the toilet.

  • The height of the wash basin is 80cm.

  • There are no wall-mounted grab rails for the wash basin.

  • The tap type is lever. It is a mixer tap.

  • There is a soap dispenser.

  • The soap dispenser cannot be reached from seated on the toilet.

  • The height of the soap dispenser is 99cm.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The height of the towel dispenser is 106cm.

  • There is a hand dryer.

  • The height of the hand dryer is 97cm.

  • Disposal facilities are available.

  • The washroom has a non-slip floor.

  • The height of the toilet seat above floor level is 41cm (1ft 4in).

  • The toilet has a covered cistern which can act as a back rest.

  • There is not a lateral transfer space.

  • There is no dropdown rail.

  • There are no wall-mounted grab rails for the toilet.

  • There is a toilet roll holder.

  • The toilet roll holder cannot be reached from seated on the toilet.

  • The height of the toilet roll holder is 106cm.

  • There is not a colostomy changing shelf for standing users next to the toilet.

  • There is a wheel in shower.

  • The shower head height is fixed.

  • The height of the shower head is 210cm (6ft 11in).

  • The shower control type is twist/turn.

  • A shower chair is available.

  • There are not wall-mounted grab rails available.

  • The shower cubicle is accessed via a deep step.

  • The colour contrast between the external washroom door and wall is good.

  • The colour contrast between the internal washroom door and wall is good.

  • The toilet seat colour contrast is poor.

  • The colour contrast between the washroom floor and walls is good.

  • Lighting levels are medium.

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  • Accessible toilet facilities are not available.

  • Standard toilet facilities are available.

  • The shared toilets that were surveyed are located to the right as you enter.

  • The shared toilet(s) is/are approximately 14m (15yd 11in) from the Main Entrance.

  • Inside the venue, there is level access to the shared toilet(s).

  • An ambulant toilet with wall mounted grab rails is not available.

  • Lighting levels are medium.

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