Mercure Bristol Brigstow Hotel

5-7 Welsh Back, Bristol BS1 4SP

0117 929 1030

H6548@accor.com

www.mercure.com/

Guide Last Updated: 15/11/2017

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Access Guide

  • The venue is open 24hrs.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest National Rail station is Bristol Temple Meads.

  • The venue does not have its own car park.

  • There is a car park for public use within 200m (approx).

  • The name of the car park is Queen Charlotte Street NCP.

  • The car park is located on Queen Charlotte Street.

  • On street marked Blue Badge bays are not available.

  • Clearly signed and / or standard marked parking bays are not available.

  • There is a designated drop off point.

  • The drop off point is located at the front entrance.

  • The roadway outside the hotel is an ancient harbourside and has a cobbled surface.

  • The Photographs show the NCP Car Park which has a height restriction of 183cm.

  • There is a discount for hotel guests.

  • This information is for the entrance located at the front of the building.

  • There is level access into the venue.

  • The main door(s) open automatically.

  • The doors are double width.

  • The door opening is 155cm (5ft 1in) wide.

  • There is a second set of doors.

  • The door(s) open both ways.

  • The doors are double width.

  • The door(s) is / are light.

  • The door opening is 180cm (5ft 11in) wide.

  • The desk is 12m (13yd 4in) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is high (110cm+).

  • The desk does not have a low (76cm or lower) section.

  • The lighting levels are bright.

  • There is a hearing assistance system.

  • The hearing system is not available only on request.

  • The type of system is a fixed loop.

  • Staff are trained to use the system.

  • There is level access to the service.

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are bright.

  • The following information is for the bar.

  • The bar does not serve food.

  • Full table service is available.

  • No tables are permanently fixed.

  • Some chairs are permanently fixed.

  • Some chairs have armrests.

  • The nearest table is 20m (21yd 2ft) from the main entrance.

  • The distance between the floor and the lowest table is 42cm (1ft 5in).

  • The distance between the floor and the highest table is 70cm (2ft 4in).

  • There is ample room for a wheelchair user to manoeuvre.

  • Plastic / takeaway cups are not available.

  • Drinking straws are available.

  • Children are not welcomed in the bar area.

  • The following information is for the restaurant.

  • Full table service is available.

  • Some tables are permanently fixed.

  • Some chairs are permanently fixed.

  • Some chairs have armrests.

  • The nearest table is approximately 30m (32yd 2ft) from the main entrance.

  • The distance between the floor and the lowest table is 70cm (2ft 4in).

  • The distance between the floor and the highest table is 107cm (3ft 6in).

  • There is ample room for a wheelchair user to manoeuvre.

  • Plastic / takeaway cups are not available.

  • Plastic / takeaway cutlery is not available.

  • Drinking straws are available.

  • Menus are hand held only.

  • Menus are not available in Braille.

  • Menus are available in large print.

  • Picture menus are not available.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is modern European cuisine.

  • Staff will assist any guest on request.

  • The floors which are accessible by stairs are G-1-2-3-4-5-6.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium (11cm - 17cm).

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting levels are bright.

  • There is a lift for public use.

  • The lift is located at the rear of the venue.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1-2-3-4-5-6.

  • The lift is 22m (24yd 2in) from the main entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 100cm (3ft 3in).

  • The dimensions of the lift are 107cm x 140cm (3ft 6in x 4ft 7in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 120cm from the floor.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is bright.

  • The Tourist Board rating is 4*.

  • There are 116 rooms in total.

  • There are 0 standard ground floor rooms.

  • There are 110 standard rooms on other floors.

  • There are accessible ensuite facilities.

  • There is / are 6 room(s) which has / have accessible ensuite facilities.

  • There is / are 0 adjoining room(s) available for carers.

  • The accessible room viewed is 15m (16yd 1ft) from the lift.

  • There is level access from an accessible entrance.

  • This is by lift.

  • No accessible rooms are located in a separate building from the main hotel.

  • The room number or room name viewed was 101.

  • The width of the door is 93cm (3ft 1in).

  • The height of the bed is 63cm (2ft 1in).

  • The measurement between the bed base and floor is 18cm (7in).

  • Light switches are within 120cm from floor level.

  • There is a functional emergency alarm in the room.

  • Assistance dogs are welcomed to stay with guests in accessible rooms.

  • The width of the door to the ensuite is 90cm (2ft 11in).

  • The door opens outwards.

  • The door weight is light.

  • The door is locked by a locking handle.

  • The dimensions of the accessible ensuite are 380cm x 210cm (12ft 6in x 6ft 11in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 90cm (2ft 11in).

  • There is a dropdown rail on the transfer side.

  • There is not a flush on the transfer side.

  • Wall mounted grab rails are available.

  • As you face the toilet, the wall mounted grab rails are on both sides.

  • The toilet seat is 43cm (1ft 5in) above floor level.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm in height.

  • There is a sink.

  • The sink cannot be reached from seated on the toilet.

  • The height of the sink is 78cm (2ft 7in).

  • The tap type is lever.

  • There is not a mixer tap for the sink.

  • There is a functional emergency alarm available in the ensuite.

  • Disposal facilities are available.

  • There are mirrors.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • There is a bath.

  • The height of the side of the bath from floor level is 54cm (1ft 9in).

  • The tap type is lever.

  • There is not a mixer tap.

  • There is not a shower over the bath.

  • There is a wheel in shower.

  • The shower head is adjustable.

  • The shower control type is lever.

  • The shower seat is shower chair.

  • There are handrails available.

  • There is tactile signage on or near the hotel door.

  • The colour contrast between the external hotel room door and wall is good.

  • The colour contrast between the walls and floor is good.

  • The colour contrast between the internal hotel room door and wall is good.

  • The colour contrast between the external ensuite door and wall is good.

  • Lighting levels are adjustable.

  • The colour contrast between the internal ensuite door and wall is good.

  • The colour contrast between the walls and floor in the ensuite is poor.

  • The colour contrast between the drop down rails and wall is fair.

  • The colour contrast between the grab rails and wall is fair.

  • Lighting levels are bright.

  • Some hotel rooms have auxiliary aids for people with sensory impairments.

  • The available auxiliary aid(s) is(are) vibrating pillow(s).

  • Vibrating fire alarms are available from reception.

  • The hotel does not provide other auxiliary aids for people with mobility impairments.

  • Assistance dogs are welcome to stay with guests in rooms.

  • The number of accessible rooms with baths is 2.

  • The number of accessible rooms with wheel in showers is 2.

  • There are not standard rooms on the ground floor.

  • There are standard rooms on other floors.

  • The other floors can be accessed by lift.

  • Adjoining rooms are not available.

  • A number of meeting rooms are available to accommodate a varying number of users.

  • A portable induction loop is available and there are accessible toilet facilities and a break-out area.

  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is tactile and pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 17m (18yd 1ft) from the lift.

  • The accessible toilet is located on the first floor.

  • There is level access to this accessible toilet.

  • This is by lift.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a lever twist.

  • The width of the accessible toilet door is 90cm (2ft 11in).

  • The door is light.

  • The dimensions of the accessible toilet are 158cm x 210cm (5ft 2in x 6ft 11in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 90cm (2ft 11in).

  • There is a dropdown rail on the transfer side.

  • There is a flush, however it is not on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is a/are female sanitary, clinical waste and open waste paper bin disposal units.

  • There is a/are coat hook(s).

  • The coat hook is within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is poor.

  • The contrast between the internal door and wall is fair.

  • The contrast between the wall-mounted grab rail(s) and wall is poor.

  • The contrast between the dropdown rail(s) and wall is poor.

  • The contrast between the walls and floor is poor.

  • The lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located within the accessible toilet.

  • The height of the baby change table once extended is 88cm (2ft 11in).

  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located on the first floor.

  • The female and male toilets are approximately 20m (21yd 2ft) from the lift.

  • Inside the venue, there is level access to the female and male toilets.

  • This is by lift.

  • Lighting levels are bright.

  • Staff do receive disability awareness / equality training.

  • Documents can be requested in large print.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is not generally on duty.