Clifton Down Shopping Centre

Whiteladies Road, Clifton, Bristol BS8 2NN

0117 973 2348

manager@cliftondownsc.com

cliftondownsc.com

Guide Last Updated: 13/12/2016

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Access Guide

  • Monday 07:00 - 22:00.

  • Tuesday 07:00 - 22:00.

  • Wednesday 07:00 - 22:00.

  • Thursday 07:00 - 22:00.

  • Friday 07:00 - 22:00.

  • Saturday 07:00 - 22:00.

  • Sunday 09:30 - 17:00.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest National Rail station is Clifton Down.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is not free for Blue Badge holders.

  • The car park is located behind and above the centre.

  • The car park type is multi storey.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 10+ designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 380cm x 520cm (12ft 6in x 17ft 1in).

  • The nearest designated bay is 5m (5yd 1ft) from the lift lobby entrance.

  • The furthest designated bay is 40m (43yd 2ft) from the lift lobby entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user unaided.

  • The car park surface is tarmac.

  • The car park does have a height restriction barrier.

  • The maximum height is 200cm (6ft 7in).

  • There is not a designated drop off point.

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  • Plastic tokens are dispensed on entering the car park. These are then inserted in the payment machines when you are ready to leave the centre. The payment machines are situated adjacent to the lift in the mall and in the first floor lobby area. The slot for the tokens is 117cm above floor level.

  • A discount is available for customers who spend over £20 in Sainsbury's.

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  • This information is for the entrance located on the first floor.

  • There is level access into the venue.

  • The main door(s) open automatically.

  • The doors are double width.

  • The door opening is 180cm (5ft 11in) wide.

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  • The floors which are accessible by stairs are G-1-2-3-4-5-6-7.

  • There are 9 steps between floors.

  • The steps are clearly marked.

  • The steps are medium (11cm - 17cm).

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting levels are bright.

  • There is lift access to G-1-3-5-7 and pedestrian ramps to the even numbered floors.

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  • There is a lift for public use.

  • The lift is located towards the rear of the shopping centre.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1-3-5-7.

  • The lift is 60m (65yd 1ft) from the main entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 140cm (4ft 7in).

  • The dimensions of the lift are 150cm x 220cm (4ft 11in x 7ft 3in).

  • There are separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 120cm from the floor.

  • The lift does have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is bright.

  • There are two lifts available, adjacent to each other. Alternate floors are accessed by stairs and easy ramps.

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  • There is a ramped travelator adjacent to the lifts between the shopping centre and the first floor of the car park.

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  • This information is for the entrance located at the front of the building.

  • There is level access into the venue.

  • The main door(s) open automatically.

  • The doors are double width.

  • The door opening is 300cm (9ft 10in) wide.

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  • This information is for the entrance located at the side of the building.

  • There is not level access into the venue.

  • The main door(s) open automatically (towards you).

  • The doors are double width.

  • The door opening is 120cm (3ft 11in) wide.

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  • There is a / are step(s) to access this area / service.

  • The step(s) is/are located in front of the entrance.

  • There is / are 3 step(s) to the area / service.

  • There is not tactile paving at the top and bottom of the steps.

  • The step(s) is / are clearly marked.

  • The step(s) is / are medium.

  • The steps do have handrails.

  • The handrails are on both sides.

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  • There is level access to the service.

  • There is not a hearing assistance system.

  • This venue does play background music.

  • Music is played throughout the venue.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are varied.

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  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is Braille , tactile and pictorial signage on or near the toilet door.

  • The accessible toilet is 50m (54yd 2ft) from the main entrance.

  • The accessible toilet is located to the left as you enter the store.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens inwards.

  • The door is locked by a lever twist.

  • The width of the accessible toilet door is 103cm (3ft 5in).

  • The door weight is light.

  • The dimensions of the accessible toilet are 140cm x 295cm (4ft 7in x 9ft 8in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 71cm (2ft 4in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm in the cubicle.

  • The emergency alarm is fully functional.

  • It is not a push button style of alarm.

  • Disposal facilities are available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are not mirrors.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is not placed higher than 100cm (3ft 3in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink cannot be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is good.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

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  • Standard toilets are available.

  • The female and male toilets are located to the left as you enter the store.

  • The female and male toilets are 58m (63yd 1ft) from the main entrance.

  • Inside the venue, there is level access to the female and male toilets.

  • Lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located in the baby care room between the standard and accessible toilets.

  • The height of the baby change table once extended is 100cm (3ft 3in).

  • Inside the venue, there is level access to the baby change facility.

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  • Staff do receive disability awareness / equality training.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is not normally on duty.