Bristol Cathedral

College Green, West End, Bristol BS1 5TJ

0117 926 4879

reception@bristol-cathedral.co.uk

www.bristol-cathedral.co.uk

Guide Last Updated: 15/01/2016

Something changed?

Access Guide

  • Services / facilities within the building include the Cathedral Church, Chapter House, Cloisters, cafe and toilets.

  • There are steps between the Cathedral nave and the Chapter House, Cloisters, cafe and toilets. There is level access to the Cathedral from the front entrance and to the other areas from the Cloister entrance. there is an external step free route from the front entrance to the Cloister entrance.

  • Work is programmed for early 2016 to automate entrance doors both at the main entrance and the Cloisters. A major project will commence later in the year to change levels in order to create a step-free access. For up to date information call Sarah Morris on 0117 946 8185.

  • Monday 08:00 - 17:00.

  • Tuesday 08:00 - 17:00.

  • Wednesday 08:00 - 17:00.

  • Thursday 08:00 - 17:00.

  • Friday 08:00 - 17:00.

  • Saturday 08:00 - 15:15.

  • Sunday 08:00 - 15:15.

  • Choral Evensong or Evening Prayer takes place on weekdays at 17:15 and at 15:30 on weekends.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest National Rail station is Bristol Temple Meads.

  • The venue does not have its own car park.

  • There is not a car park for public use within 200m (approx).

  • On street marked Blue Badge bays are not available.

  • Clearly signed and / or standard marked parking bays are available.

  • The dimensions of the standard marked parking bays are 250cm x 450cm (8ft 2in x 14ft 9in).

  • Standard marked parking bays are located to the side of the Cathedral within the Cathedral Choir School Car Park.

  • There is not a designated drop off point.

  • The advertised parking is in either Millennium Square or on St George's Street, both of which are slightly more than 200m from the Cathedral.

  • There is some parking in the Cloister Courtyard but it is for authorised use only and currently gives access only to the accessible toilet, the cafe and the Chapter House.

  • This information is for the entrance located at the front of the building.

  • There is level access into the venue.

  • The main door(s) open away from you (push).

  • The doors are double width.

  • The door(s) is / are permanently held open.

  • The door opening is 360cm (11ft 10in) wide.

  • There is a second set of doors.

  • The door(s) open away from you (push).

  • The doors are single width.

  • The door opening is 92cm (3ft) wide.

  • There are double doors which are opened for events and can be opened if required for access.

  • The double doors are 240cm wide.

  • This information is for the entrance located in the far right corner of the Cloister Yard.

  • There is not level access into the venue.

  • Cloister Entrance

  • The main door(s) open away from you (push).

  • The doors are double width.

  • The door(s) is / are heavy.

  • The door opening is 300cm (9ft 10in) wide.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located on the path leading to the entrance.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

  • The ramp does not have handrails.

  • There is a / are step(s) to access this area / service.

  • The step(s) is / are located ahead as you enter.

  • There is / are 12 step(s) to the area / service.

  • The lighting levels at the steps are medium.

  • The step(s) is / are clearly marked.

  • The step(s) is / are medium.

  • The steps do have handrails.

  • The handrails are on the right going up.

  • The ramp or slope does bypass the step(s).

  • There is not level access to the service.

  • There is a hearing assistance system.

  • The system is a fixed loop.

  • Staff are trained to use the system.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are medium.

  • The Cathedral is almost 1000yrs old so floor surfaces are uneven.

  • Care should be taken, especially by people using mobility aids.

  • If attending an event people wishing to use the hearing loop should sit as close to the front as possible as the sound quality through the loop is poorer towards the back.

  • Wheelchair users attending major events are advised to contact the cathedral in advance in order to make sure that approriate seating can be made available.

  • There is a ramp or slope to access this service.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

  • The ramp does have handrails.

  • The handrails are on both sides.

  • The width of the ramp or slope is 100cm (3ft 3in).

  • There is a / are step(s) to access this area / service.

  • There is / are 1 step(s) to the area / service.

  • The lighting levels at the steps are medium.

  • The step(s) is / are clearly marked.

  • The step(s) is / are shallow.

  • The steps do not have handrails.

  • The ramp or slope does bypass the step(s).

  • At the East end of the Cathedral there are a number of areas with a single step access.

  • Each of these has either a permanent ramp or a temporary ramp permanently in place.

  • The floors which are accessible by stairs are Cloister, Chapter House and Cafe areas.

  • There are 12 steps between floors.

  • The steps are clearly marked.

  • The steps are medium (11cm - 17cm).

  • The steps do have handrails.

  • The steps have a handrail in the centre.

  • There is a landing.

  • The lighting levels are medium.

  • The services / areas on the floors which are not accessible are the Cloister, the Chapter House, the Cafe and toilet facilities.

  • The steps between the nave and the cloister are uneven and of varying height.

  • There is a central handrail to part of the flight.

  • There are plans to improve access to this area which will be described on the Cathedral website when available.

  • There is an alternative route from outside the Cathedral, through the arch, into the cloister yard and through the doors in the far right hand corner (Cloister Entrance).

  • The following information is for the cafe.

  • Full table service is not available.

  • Food or drinks are ordered from the service counter.

  • Food or drinks can be brought to the table.

  • There is not a lowered section at the counter.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • No chairs have armrests.

  • The nearest table is 4m (4yd 1ft) from the Cloister entrance.

  • The distance between the floor and the lowest table is 70cm (2ft 4in).

  • The distance between the floor and the highest table is 98cm (3ft 3in).

  • There is ample room for a wheelchair user to manoeuvre.

  • Plastic / takeaway cups are available.

  • Plastic / takeaway cutlery is not available.

  • Drinking straws are available.

  • Menus are wall only.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is hot and cold meals and snacks.

  • There is limited seating at the Cloister Entrance level; most of the seating area and the serving counter is down three steps.

  • There is also a garden area accessed by two single steps.

  • Staff will assist at any time with taking orders at the table and serving food.

  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 7m (7yd 1ft) from the Cloister entrance.

  • The accessible toilet is located to the right as you enter.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 100cm (3ft 3in).

  • The door weight is light.

  • The dimensions of the accessible toilet are 155cm x 220cm (5ft 1in x 7ft 3in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 90cm (2ft 11in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm in the cubicle.

  • The emergency alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink cannot be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is fair.

  • The contrast between the internal door and wall is fair.

  • The contrast between the grab rails and wall is good.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located within the accessible toilet.

  • The height of the baby change table once extended is 93cm (3ft 1in).

  • Standard toilets are available.

  • The female toilets are located to the right as you enter.

  • The female toilets are 8m (8yd 2ft) from the Cloister entrance.

  • Inside the venue, there is level access to the female toilet.

  • Lighting levels are bright.

  • The male toilets are located to the left as you enter.

  • The male toilets are 12m (13yd 4in) from the Cloister entrance.

  • Inside the venue, there is not level access to the male toilet.

  • Lighting levels are bright.

  • There is a / are step(s) to access this area / service.

  • The step(s) is/are located to the left as you face the entrance.

  • There is / are 1 step(s) to the area / service.

  • The lighting levels at the steps are bright.

  • The step(s) is / are clearly marked.

  • The step(s) is / are shallow.

  • The steps do not have handrails.

  • Staff do not receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents are available in large print.

  • A bowl of water can be provided for an assistance dog.

  • An assistance dog toilet area can be provided onsite.

  • The assistance dog toilet area is located in rear courtyard.

  • A member of staff trained in BSL skills is not generally on duty.

  • This service cannot be requested.