Access Guide
Introduction
- The advice centre specialises in welfare, benefits and debt.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Temple Meads.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does have its own car park.
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Venue Car Park
View
- Parking is free for all users.
- Parking is free for Blue Badge holders.
- The car park is located to the right of the main entrance.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 5 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 369cm x 480cm (12ft 1in x 15ft 9in).
- The nearest designated bay is 24m (26yd 9in) from the main entrance.
- The furthest designated bay is 35m (38yd 10in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open automatically.
- The door opening is 96cm (3ft 2in) wide.
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Second set of doors
View
- There is a second set of doors.
- The door(s) open automatically.
- The door opening is 96cm (3ft 2in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located on the path leading to the entrance.
- The ramp or slope is permanent.
- There is a / are step(s) to access this area / service.
- The step(s) is/are located in front of the entrance.
- There is / are 3 step(s) to the area / service.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
- The handrails are on both sides.
- The ramp/slope does bypass the step(s).
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilets are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is generally on duty.
- Staff are trained to BSL level 1.
- Home visits / services are available.