Access Guide
Introduction
- Boots store opening times and services available link (new tab) - click here.
- This store is located in a shopping area/street.
- This store is located within Regent Street.
- The details within this access guide relate to the Boots store and not the shopping area.
- Regent Street North - Oxford Circus to Langham Place link (new tab) - click here.
Getting Here (Regent Street - Between Oxford Circus and Langham Place)
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By Bus
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- There are a number of bus stops located along Regent Street.
Bus routes 12, 22, 88, 94, 113, 139, 159 and 453 travel along Regent Street.
It is also served by night bus routes N3, N15, N18, N22, N109, N113 and N136.
All London buses have ramped access and dedicated space for wheelchair users. - For more information on London buses (Transport for London) please click here (opens new tab).
- There are a number of bus stops located along Regent Street.
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By Underground
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- Oxford Circus Station is served by the Central, the Bakerloo and the Victoria Line services.
This station is accessed by steps only.
Bond Street Station is also located nearby and is served by the Central Line and Jubilee Line Services.
There is step-free access to Bond Street Station.
The accessible step-free entrance (with lift) is on Marylebone Lane, off the north side of Oxford Street.
The entrances off the south side of Oxford Street or within the West One Shopping Centre are accessed by steps or escalators only. - For more information on London Underground (Transport for London) please click here (opens new tab).
- Oxford Circus Station is served by the Central, the Bakerloo and the Victoria Line services.
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By Train
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- Both London Euston Station and London Charing Cross Station have step-free access to all platforms and staff available to assist with ramps between the platform and the train.
- For more information on access and facilities at Euston Station please click here (opens new tab).
- For more information on access and facilities at Charing Cross Station please click here (opens new tab).
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By Road
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- Regent Street (A4201) connects with Langham Place, which leads to Marylebone Road (A501) at its north end.
At its south end, it connects with Piccadilly, which leads to Shaftsbury Avenue (A401) and Coventry Street (A4).
Regent Street (A4201) crosses the centre of Oxford Street at Oxford Circus.
Regent Street is in the Central London Congestion Charge Zone (charges apply Monday - Friday 07:00 -18:00).
It is also in the Ultra Low Emission Zone (charges apply at all times for non-compliant vehicles). - For more information on driving in London please click here (opens new tab).
- Parking in the area is very limited and visitors are encouraged to use public transport.
There is an underground car park with lift access (Q-Park - Oxford Street), located off Cavendish Square, north of Regent Street.
There are 7 Blue Badge bays within this car park.
There are standard on-street pay-to-park bays in some of the side roads. - For more information on the Blue Badge Scheme and parking in London please click here (opens new tab).
- London black cabs can be hailed in any location or summoned by phone.
There are no taxi ranks along this section of Regent Street.
- Regent Street (A4201) connects with Langham Place, which leads to Marylebone Road (A501) at its north end.
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By River
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- 6 TFL River Bus routes run from 22 piers between Putney and Woolwich.
The nearest pier is Westminster.
This is close to Westminster Underground Station on the Jubilee Line which connects to Bond Street Station.
There is step-free access onto the river buses, except at 3 piers.
Please see the TFL website for details. - For more information on London River Bus services please click here (opens new tab).
- 6 TFL River Bus routes run from 22 piers between Putney and Woolwich.
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By Air
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- The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
London City Airport is connected to the centre by the Docklands Light Railway (DLR) to Bank or Tower Gateway, with interchanges to the rail and underground network at Canning Town and Stratford.
From Gatwick Airport there are fast trains connecting to London Bridge Station.
Heathrow Airport is connected by fast trains to Paddington Station and is also on the Piccadilly underground line. - For more information on travelling to London by air please click here (opens new tab).
- The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
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Useful Links
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- Please use the TfL journey planner for details of the most suitable route.
The planner can be filtered by options such as step-free routes or maximum walking distances. - To view the web page described above click here (opens in new tab).
- The TfL website has links to the TfL accessibility guides, including large print maps and audio guides to order or download.
- To view the web page described above click here (opens in new tab).
- Please use the TfL journey planner for details of the most suitable route.
Public Transport and Parking
- There is a bus stop within approx. 150m of the store.
- The nearest train station is London Marylebone.
- The nearest underground tube station is Oxford Circus.
- The nearest DLR station is Tower Gateway.
- There are no parking facilities available at this store.
Outside Access (Regent Street)
- This information is for the entrance located on Regent Street.
- There is step free access at this entrance.
- There is a ramp/slope to access this entrance.
- The ramp/slope is located in front of the entrance.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is a small lip on the threshold of the entrance.
- There is a clearly signed list of store services available at/near this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double.
- The door opening is 134cm wide.
- There are fixed barriers/security barriers at this entrance.
- The minimum width between the fixed barriers/security barriers is 158cm.
Outside Access (Margaret Street)
- This information is for the entrance located on Margaret Street.
- There is a/are step(s) to access this entrance.
- The step(s) is/are located in front of the entrance.
- There is/are 1 step(s) to access the store.
- The step(s) is not/are not clearly marked.
- The step(s) is/are medium height (between 11cm - 17cm).
- There are not handrails at the step(s).
- There is not a portable ramp available to overcome the step(s).
- There is not an intercom/bell available at the bottom of the step(s) to help gain assistance.
- There is a small lip on the threshold of the entrance.
- There is a clearly signed list of store services available at/near this entrance.
- The main door(s) open(s) both ways (push and pull).
- The door(s) is/are double.
- The door(s) is/are heavy.
- The door opening is 138cm wide.
- There are fixed barriers/security barriers at this entrance.
- The minimum width between the fixed barriers/security barriers is 138cm.
Inside Access
- There is step free access throughout the store.
- The majority of aisles are clear of obstructions.
- The majority of aisles have a clear width of 100cm.
- This store does not play background music.
- There is a premium beauty counter / consultant available within the store.
- There is a self service checkout available within the store.
- There is not a lowered self-service checkout available within 115cm from the floor (top of the screen).
- There is a clipboard available within the store.
- A portable hearing assistance system is available to use throughout the store.
- There is an order & collect service within the store.
- Customers can obtain order & collect items from the medicines counter.
- The lighting levels throughout the majority of the store are good.
Pharmacy
- The pharmacy area is located at the rear of the store.
- Clear overhead/bold signage is available for the pharmacy.
- There are separate counters available for prescriptions and medicines.
- The nearest pharmacy counter is 10m from the Regent Street entrance.
- There is a clear accessible route to the counter(s) from the entrance.
- There is step free access to the counter(s) from the entrance.
- The height of the counters are medium height (between 77cm - 110cm).
- There is sufficient space to write or sign documents on the counter(s).
- There is not a low section of the counter(s) (76cm or below) available.
- There is a waiting room/area available.
- There is a/are chair(s) available.
- There is not a chair with armrests available on both sides.
- No chairs are permanently fixed.
Consultation Room
- This store has 1 consultation room(s) available.
- The consultation room is 4m from the prescriptions counter.
- Clear overhead/bold signage is not available for the consultation room.
- There is a clear accessible route to the consultation room from the counter.
- There is step free access to the consultation room from the counter.
- There is a/are door(s) leading into the consultation room.
- There is written signage on or near the door.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single.
- The door(s) is/are heavy.
- The clear door width is 87cm.
- There is room for a wheelchair user to manoeuvre within the consultation room.
- There is a sink.
- There is a/are chair(s) available.
- There is not a chair with armrests available on both sides.
- The lighting levels within the consultation room are good.
- The consultation room is fully enclosed.
Photo
- Photo is located at the rear of the store.
- Clear overhead/bold signage is available for the photo area.
- The nearest counter/touchscreen is 9m from the Regent Street entrance.
- There is a clear accessible route to the counter/touchscreen from the entrance.
- There is step free access to the counter/touchscreen from the entrance.
- There is a self-service touchscreen available.
- There is not a low self-service touchscreen available within 115cm from the floor (top of the screen).
- A Boots colleague is available to provide assistance with using the touchscreen.
Accessible Toilet
- There is not an accessible toilet available within this store.
Standard Toilets
- Standard toilets are not available within this store.
Additional Information
- Braille, large text and audio patient information leaflets are available to order.
- The store has a free prescription collection and home delivery service available.
- Appointments for the pharmacy services can be made online.
- If the store has an opticians or hearingcare service then appointments for each can be made online.
- Colleagues are available with an iPad to support access to Boots.com and BootswebMD.