You are on Introduction. Skip to the next section.

Introduction

• Boots store opening times and services available link (new tab) - click here.
• This store is located in a shopping area/street.
• This store is located within Oxford Street.
• The details within this access guide relate to the Boots store and not the shopping area.
• Oxford Street - Oxford Circus to Tottenham Court Road link (new tab) - click here.

You are on Getting Here (Oxford Street - Between Oxford Circus and Tottenham Court Road). Skip to the next section.

Getting Here (Oxford Street - Between Oxford Circus and Tottenham Court Road)

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• By Bus View
  • Bus routes 55, 73, 98 and 390 travel along this section of Oxford Street.
    It is also served by night bus routes N8, N25, N55, N73, N98 and N207.
    Only routes 98, 390, N98 and N207 travel the full length of Oxford Street.
    The number of bus routes and the location of the bus stops may change as part of the Oxford Street District improvement works.
    All London buses have ramp access and dedicated spaces for wheelchair users.
  • For more information on London buses (Transport for London) please click here (opens new tab).
• By Underground View
  • Tottenham Court Road Station is served by the Central Line and the Northern Line services.
    Tottenham Court Road has step-free access.
    The accessible step-free entrances (with lifts) are on both sides of the Oxford Street/ Charing Cross Road junction.
    The entrance off the north-east side of Oxford Street/ Tottenham Court Road is accessed by steps only.
    Oxford Circus Station is served by the Central, the Bakerloo and the Victoria Line services.
    This station is accessed by steps only.
  • For more information on London Underground (Transport for London) please click here (opens new tab).
• By Train View
  • London Euston Station and London Charing Cross Station have step-free access to all platforms and staff available to assist with ramps between the platform and the train.
    When the new Elizabeth Line opens, there will be accessible stations at Tottenham Court Road and Bond Street.
  • For more information on access and facilities at Euston Station please click here (opens new tab).
  • For more information on access and facilities at Charing Cross Station please click here (opens new tab).
• By Road View
  • Oxford Street (A40) connects with Edgware Road (A5) and Park Lane (A4202) at Marble Arch, at its west end.
    At its east end, it connects with Tottenham Court Road / Charing Cross Road (A400).
    Regent Street (A4210) crosses the centre of Oxford Street at Oxford Circus.
    Oxford Street is in the Central London Congestion Charge Zone (charges apply Monday - Friday 07:00 -18:00).
    It is also in the Ultra Low Emission Zone (charges apply at all times for non-compliant vehicles).
    Motor vehicles must not enter Oxford Street via Portman Street / Park Street or Oxford Circus between 07:00 and 19:00 on Monday to Saturday inclusive, except for taxis and buses. The definition “motor vehicles” therefore means that cycles and other pedal-powered devices are also exempt.
    Vehicles are banned from turning left from Orchard Street into Oxford Street between 07:00 and 19:00 on Monday to Saturday inclusive, except for taxis, buses and pedal cycles.
  • For more information on driving in London please click here (opens new tab).
  • Parking in the area is very limited and visitors are encouraged to use public transport.
    There are Blue Badge bays in Ramillies Street, Wells Street and Berners Street.
    There are standard on-street pay-to-park bays in many of the side roads.
  • For more information on the Blue Badge Scheme and parking in London please click here (opens new tab).
  • For more information on where you can park with a disabled parking badge please click here (opens new tab).
  • For more information on applying for a disabled parking badge please click here (opens new tab).
  • London black cabs can be hailed in any location or summoned by phone.
    There are taxi ranks on Argyll Street and Berners Street.
• By River View
  • 6 TFL River Bus routes run from 22 piers between Putney and Woolwich.
    The nearest pier is Westminster.
    This is close to Westminster Underground Station on the Jubilee Line which connects to Bond Street Station.
    There is step-free access onto the river buses, except at 3 piers.
    Please see the TFL website for details.
  • For more information on London River Bus services please click here (opens new tab).
• By Air View
  • The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
    London City Airport is connected to the centre by the Docklands Light Railway (DLR) to Bank or Tower Gateway, with interchanges to the rail and underground network at Canning Town and Stratford.
    From Gatwick Airport there are fast trains connecting to London Bridge Station.
    Heathrow Airport is connected by fast trains to Paddington Station and is also on the Piccadilly underground line.
  • For more information on travelling to London by air please click here (opens new tab).
• Useful Links View
  • Please use the TfL journey planner for details of the most suitable routes.
    The planner can be filtered by options such as step-free routes or maximum walking distances.
  • To view the web page described above click here (opens in new tab).
  • The TfL website has links to the TfL accessibility guides, including large print maps and audio guides to order or download.
  • To view the web page described above click here (opens in new tab).

You are on Public Transport and Parking. Skip to the next section.

Public Transport and Parking

• There is a bus stop within approx. 150m of the store.
• The nearest train station is London Marylebone.
• The nearest underground tube station is Oxford Circus.
• The nearest DLR station is Tower Gateway.
• There are no parking facilities available at this store.

You are on Approach. Skip to the next section.

Approach

• There is an easy ramp/slope on the approach to the store.

You are on Outside Access. Skip to the next section.

Outside Access

• This information is for the entrance located on Oxford Street.
• There is step free access at this entrance.
• There is a ramp/slope to access this entrance.
• The ramp/slope is located in front of the entrance.
• The ramp/slope is slight.
• There is a small lip on the threshold of the entrance.
• There is a clearly signed list of store services available at/near this entrance.
• There is an intercom/bell at/near this entrance which is 137cm high.
• There are no doors at this entrance.
• There are fixed barriers/security barriers at this entrance.
• The minimum width between the fixed barriers/security barriers is 190cm.

You are on Inside Access. Skip to the next section.

Inside Access

• There is step free access throughout the store.
• The majority of aisles are clear of obstructions.
• The majority of aisles have a clear width of 100cm.
• This store does play background music.
• There is a premium beauty counter / consultant available within the store.
• There is a self service checkout available within the store.
• There is not a lowered self-service checkout available within 115cm from the floor (top of the screen).
• There is a clipboard available within the store.
• A portable hearing assistance system is available to use throughout the store.
• There is an order & collect service within the store.
• Customers can obtain order & collect items from any counter within the store.
• The lighting levels throughout the majority of the store are good.

You are on Other Floors. Skip to the next section.

Other Floors

• Clear overhead/bold signage is available for the stairs going up and down.
• The floors which are accessible by stairs are B and G.
• There are 15+ steps between floors.
• The steps are clearly marked.
• The steps are medium height (between 11cm - 17cm).
• There are handrails at the steps.
• The handrails are on both sides going up.
• There is a landing.

You are on Escalators. Skip to the next section.

Escalators

• Clear overhead/bold signage is only available for the escalator/s going up.
• The escalator/s within the store only go up.
• The floors which are accessible by escalator/s are G and 1.
• The escalator steps are clearly marked.
• The foot and head of the escalator/s are clearly marked.
• Clear signage for the lift is not available at the escalator/s.

You are on Lift. Skip to the next section.

Lift

• The lift is located at the rear of the store.
• The lift is 21m (22yd 2ft) from the entrance.
• Clear overhead/bold signage is available for the lift going up and down.
• There is a clear accessible route to the lift from the entrance.
• There is step free access to the lift from the entrance.
• The floors which are accessible by this lift are G and 1.
• The lift is a standard lift.
• A Boots colleague does not need to be notified for use of the lift.
• The clear door width is 90cm.
• The dimensions of the lift are 107cm x 213cm.
• There is not a mirror to aid reversing out the lift.
• There are not separate entry and exit doors in the lift.
• The lift has a visual floor indicator.
• The lift has an audible announcer.
• The lift does not have a hearing assistance alarm system.
• The lift controls are between 99cm - 120cm high.
• The lift controls have tactile markings.
• The lift controls do not have Braille markings.
• The lighting levels within the lift are good.

You are on Pharmacy. Skip to the next section.

Pharmacy

• The pharmacy area is located on the first floor.
• Clear overhead/bold signage is available for the pharmacy.
• There are separate counters available for prescriptions and medicines.
• The nearest pharmacy counter is 12m from the lift.
• There is a clear accessible route to the counter(s) from the entrance.
• There is step free access to the counter(s) from the entrance.
• This is via lift.
• The height of the prescriptions counter is high (110cm or above).
• The height of the medicines counter is medium height (between 77cm - 109cm).
• There is sufficient space to write or sign documents on the counter(s).
• There is not a low section of the counter(s) (76cm or below) available.
• There is a waiting room/area available.
• There is a/are chair(s) available.
• There is a chair with armrests available on both sides.
• No chairs are permanently fixed.

You are on Consultation Room. Skip to the next section.

Consultation Room

• This store has 1 consultation room(s) available.
• The consultation room is 3m from the prescriptions counter.
• Clear overhead/bold signage is not available for the consultation room.
• There is a clear accessible route to the consultation room from the counter.
• There is step free access to the consultation room from the counter.
• There is a/are door(s) leading into the consultation room.
• There is written signage on or near the door.
• The door(s) open(s) away from you (push).
• The door(s) is/are single.
• The door(s) is/are heavy.
• The clear door width is 84cm.
• There is room for a wheelchair user to manoeuvre within the consultation room.
• There is a sink.
• There is a/are chair(s) available.
• There is a chair with armrests available on both sides.
• The lighting levels within the consultation room are good.
• The consultation room is fully enclosed.

You are on Photo. Skip to the next section.

Photo

• Photo is located on the first floor.
• Clear overhead/bold signage is available for the photo area.
• The nearest counter/touchscreen is 18m from the lift.
• There is a clear accessible route to the counter/touchscreen from the entrance.
• There is step free access to the counter/touchscreen from the entrance.
• This is via lift.
• There is a self-service touchscreen available.
• There is not a low self-service touchscreen available within 115cm from the floor (top of the screen).
• A Boots colleague is available to provide assistance with using the touchscreen.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There is not an accessible toilet available within this store.

You are on Standard Toilets. Skip to the next section.

Standard Toilets

• Standard toilets are not available within this store.

You are on Additional Information. Skip to the next section.

Additional Information

• Braille, large text and audio patient information leaflets are available to order.
• The store has a free prescription collection and home delivery service available.
• Appointments for the pharmacy services can be made online.
• If the store has an opticians or hearingcare service then appointments for each can be made online.
• Colleagues are available with an iPad to support access to Boots.com and BootswebMD.