Boots Guernsey St Peter Port

47-49 High Street, Guernsey GY1 2JT

01481 723 565

www.boots.com

Guide Last Updated: 10/10/2017

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Access Guide

  • There is not a bus stop within approx. 150m of the store.

  • There are no parking facilities available at this store.

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  • There is an easy ramp/slope on the approach to the store.

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  • This information is for the entrance located on High Street.

  • There is step free access at this entrance.

  • There is a ramp/slope to access this entrance.

  • The ramp/slope is located in front of the entrance.

  • The ramp/slope is easy.

  • The ramp/slope is permanent.

  • There is a small lip on the threshold of the entrance.

  • There is a clearly signed list of store services available at/near this entrance.

  • The main door(s) open(s) automatically.

  • The door(s) is/are double.

  • The door opening is 140cm wide.

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  • This information is for the entrance located on High Street.

  • There is a/are step(s) to access this entrance.

  • The step(s) is/are located in front of the entrance.

  • There is/are 1 step(s) to access the store.

  • The step(s) is/are clearly marked.

  • The step(s) is/are shallow (between 2cm - 10cm).

  • There are not handrails at the step(s).

  • There is not a portable ramp available to overcome the step(s).

  • There is not an intercom/bell available at the bottom of the step(s) to help gain assistance.

  • There is a clearly signed list of store services available at/near this entrance.

  • The main door(s) open(s) both ways (push and pull).

  • The door(s) is/are double.

  • The door(s) is/are heavy.

  • The door opening is 160cm wide.

  • There are fixed barriers/security barriers at this entrance.

  • The minimum width between the fixed barriers/security barriers is 180cm.

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  • There is an easy ramp/slope on the approach to the store.

  • There is/are 10+ medium height step(s) on the approach to the store.

  • Handrails are available on both sides going up.

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  • This information is for the entrance located on North Pier.

  • There is a/are step(s) to access this entrance.

  • The step(s) is/are located in front of the entrance.

  • There is/are 1 step(s) to access the store.

  • The step(s) is not/are not clearly marked.

  • The step(s) is/are shallow (between 2cm - 10cm).

  • There are not handrails at the step(s).

  • There is not a portable ramp available to overcome the step(s).

  • There is not an intercom/bell available at the bottom of the step(s) to help gain assistance.

  • There is a clearly signed list of store services available at/near this entrance.

  • The main door(s) open(s) towards you (pull).

  • The door(s) is/are double.

  • The door(s) is/are heavy.

  • The door opening is 110cm wide.

  • There are fixed barriers/security barriers at this entrance.

  • The minimum width between the fixed barriers/security barriers is 110cm.

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  • There is step free access throughout the store.

  • The majority of aisles are clear of obstructions.

  • The majority of aisles have a clear width of 100cm.

  • This store does play background music.

  • There is a premium beauty counter / consultant available within the store.

  • There is a clipboard available within the store.

  • A portable hearing assistance system is available to use throughout the store.

  • There is an order & collect service within the store.

  • Customers can obtain order & collect items from the photo counter.

  • The lighting levels throughout the majority of the store are good.

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  • Clear overhead/bold signage is not available for the stairs.

  • The floors which are accessible by stairs are LG-G-1.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium height (between 11cm - 17cm).

  • There are handrails at the steps.

  • The handrails are on both sides going up.

  • There is a landing.

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  • The lift is located at the rear of the store.

  • The lift is 15m (16yd 1ft) from the High Street - ramped entrance.

  • Clear overhead/bold signage is available for the lift going up and down.

  • There is a clear accessible route to the lift from the entrance.

  • There is step free access to the lift from the entrance.

  • The floors which are accessible by this lift are LG-G-1.

  • The lift is a standard lift.

  • A Boots colleague does not need to be notified for use of the lift.

  • The clear door width is 110cm.

  • The dimensions of the lift are 165cm x 140cm.

  • There is a mirror to aid reversing out the lift.

  • There are not separate entry and exit doors in the lift.

  • The lift has a visual floor indicator.

  • The lift has an audible announcer.

  • The lift does not have a hearing assistance alarm system.

  • The lift controls are between 90cm - 110cm high.

  • The lift controls have tactile markings.

  • The lift controls have Braille markings.

  • The lighting levels within the lift are good.

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  • The pharmacy area is located on the lower ground floor.

  • Clear overhead/bold signage is available for the pharmacy.

  • There are separate counters available for prescriptions and medicines.

  • The nearest pharmacy counter is 3m from the lift.

  • There is a clear accessible route to the counter(s) from the entrance.

  • There is step free access to the counter(s) from the entrance.

  • This is via lift.

  • The height of the prescriptions counter is high (111cm or above).

  • The height of the medicines counter is medium height (between 77cm - 110cm).

  • There is sufficient space to write or sign documents on the counter(s).

  • There is not a low section of the counter(s) (76cm or below) available.

  • There is a waiting room/area available.

  • There is a/are chair(s) available.

  • There is a chair with armrests available on both sides.

  • No chairs are permanently fixed.

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  • The pharmacy has 1 consultation room(s) available.

  • The consultation room is 5m from the medicines counter.

  • Clear overhead/bold signage is not available for the consultation room.

  • There is a clear accessible route to the consultation room from the counter.

  • There are steps leading to the consultation room.

  • There is a/are door(s) leading into the consultation room.

  • There is written signage on or near the door.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single.

  • The door(s) is/are light.

  • The clear door width is 70cm.

  • There is not room for a wheelchair user to manoeuvre within the consultation room.

  • There is a sink.

  • There is a/are chair(s) available.

  • There is a chair with armrests available on both sides.

  • The lighting levels within the consultation room are good.

  • The consultation room is fully enclosed.

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  • There is/are 4 step(s) located opposite the lift, leading to the consultation room.

  • The step(s) is/are clearly marked.

  • The step(s) is/are medium height (between 11cm - 17cm).

  • There are handrails at the step(s).

  • The handrails are on both sides going up.

  • There is not a portable ramp available to overcome the step(s).

  • There is not an intercom/bell available to help gain assistance.

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  • The opticians is located on the lower ground floor.

  • Clear overhead/bold signage is available for the opticians.

  • The counter is 7m from the lift.

  • There is a clear accessible route to the counter from the entrance.

  • There is step free access to the counter from the entrance.

  • This is via lift.

  • The counter height is high (111cm or above) (highest point).

  • There is sufficient space to write or sign documents on the counter.

  • There is a low section of the counter (76cm or below) available.

  • There is sufficient space to write or sign documents on the low section of the counter.

  • There is a waiting room/area available.

  • There is a/are chair(s) available.

  • There is a chair with armrests available on both sides.

  • No chairs are permanently fixed.

  • There is a low consultation desk (76cm or below) available within the opticians area.

  • There is clear manoeuvring space between consultation desks.

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  • The opticians has 2 consultation room(s) available.

  • The consultation room surveyed was Consultation Room 1.

  • The consultation room is 2m from the opticians counter.

  • Clear overhead/bold signage is not available for the consultation room.

  • There is a clear accessible route to the consultation room from the counter.

  • There is step free access to the consultation room from the counter.

  • There is a/are door(s) leading into the consultation room.

  • There is written signage on or near the door.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single.

  • The door(s) is/are light.

  • The clear door width is 85cm.

  • There is not room for a wheelchair user to manoeuvre within the consultation room.

  • There is a sink.

  • There is a/are chair(s) available.

  • There is a chair with armrests available on both sides.

  • The lighting levels within the consultation room are good.

  • The consultation room is fully enclosed.

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  • Photo is located on the first floor.

  • Clear overhead/bold signage is available for the photo area.

  • The nearest counter/touchscreen is 16m from the lift.

  • There is a clear accessible route to the counter/touchscreen from the entrance.

  • There is step free access to the counter/touchscreen from the entrance.

  • This is via lift.

  • Photo shares the cashiers desk.

  • There is a self-service touchscreen available.

  • There is not a low self-service touchscreen available within 115cm from the floor (top of the screen).

  • A Boots colleague is available to provide assistance with using the touchscreen.

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  • There is not an accessible toilet available within this store.

  • Standard toilets are not available within this store.

  • Colleagues do receive diversity and inclusion awareness training.

  • Colleagues do receive health and safety training.

  • Braille, large text and audio patient information leaflets are available to order.

  • The store has a free prescription collection and home delivery service available.

  • Appointments for the pharmacy services can be made online.

  • If the store has an opticians or hearingcare service then appointments for each can be made online.

  • Colleagues are available with an iPad to support access to Boots.com and BootswebMD.