Pavilions

38 High Street, Birmingham B4 7SL

0121 631 4121

info@pavilionsshopping.com

www.pavilionsshopping.com

Guide Last Updated: 17/02/2016

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Access Guide

  • Monday 09:30 - 18:00.

  • Tuesday 09:30 - 18:00.

  • Wednesday 09:30 - 18:00.

  • Thursday 09:30 - 19:00.

  • Friday 09:30 - 18:00.

  • Saturday 09:30 - 18:00.

  • Sunday 11:00 - 17:00.

  • The venue is situated within the centre of the city.

  • This venue is situated in Birmingham.

  • The venue is in a pedestrian area.

  • The venue is not situated on a road which has a steep gradient.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is New Street.

  • The venue does not have its own car park.

  • There is a car park for public use within 200m (approx).

  • The name of the car park is Dale End Public Car Park.

  • The car park is located on Dale End.

  • On street marked Blue Badge bays are not available.

  • Clearly signed and / or standard marked parking bays are not available.

  • There is not a designated drop off point.

  • This information is for the entrance located on High Street.

  • There is not level access into the venue.

  • The main doors open (no doors).

  • The door opening is 540cm (17ft 9in) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located directly in front of the entrance.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

  • This information is for the entrance located on Moor Street.

  • There is not level access into the venue.

  • The main door(s) open automatically.

  • The doors are double width.

  • The door opening is 136cm (4ft 6in) wide.

  • This door is push pad operated.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of and immediately beyond the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

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  • This venue does play background music.

  • Music is played throughout the centre.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are bright.

  • There are easy/moderate slopes in the malls on floors 1, 2 and 3.

  • Any stepped level changes within the malls are overcome by slopes.

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  • Escalator(s) can be used to access other floors.

  • The floors which are accessible by escalator are 1-2-3-4.

  • The escalators steps are not clearly marked.

  • The head and foot of the escalators are clearly marked.

  • The lighting level is medium.

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  • There is a lift for public use.

  • The lift is located in the centre of the mall.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are 1-2-3-4.

  • The lift is 100m (109yd) from main entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 110cm (3ft 7in).

  • The dimensions of the lift are 146cm x 126cm (4ft 9in x 4ft 2in).

  • There are not separate entry and exit doors in the lift.

  • The lift does not have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do not have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is medium.

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  • There are accessible toilets within this venue designated for public use.

  • The toilet is for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 22m (24yd) from the lift.

  • The accessible toilet is located off the fourth floor food court.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is required for the accessible toilet.

  • The key is a radar key.

  • The key can be obtained from food court staff or the cleaning team.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 85cm (2ft 9in).

  • The door is heavy.

  • Floor manoeuvring space is clear in the accessible toilet.

  • The dimensions of the accessible toilet are 154cm x 210cm (5ft 1in x 6ft 11in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 83cm (2ft 9in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is a functional emergency alarm available.

  • Disposal facilities are available in the cubicle.

  • There is a coat hook.

  • The coat hook is within 120cm (3ft 11in) from floor level.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors in the accessible toilet.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 47cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is a towel dispenser.

  • The towel dispenser can be reached from seated on the toilet.

  • The towel dispenser is placed higher than 100cm (3ft 3in).

  • The towel dispenser is 135cm (4ft 5in) high.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is good.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the walls and floor is poor.

  • Lighting levels are bright.

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  • Standard toilets are available.

  • The female and male toilets are located off the fourth floor food court.

  • The female and male toilets are 23m (25yd 6in) from the lift.

  • Inside the venue, there is level access to the female and male toilets.

  • Lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located next to the accessible toilet.

  • The height of the baby change table once extended is 90cm (2ft 11in).

  • The photographs show the male toilets and the baby change unit respectively.

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  • Staff do receive disability awareness / equality training.

  • Documents are not available in Braille.

  • Documents are not available in large print.

  • A bowl of water can be provided for an assistance dog.

  • An assistance dog toilet area can be provided onsite.

  • The assistance dog toilet area is located outside the venue.

  • A member of staff trained in BSL skills is not generally on duty.

  • This service cannot be requested.