Mailbox

61 Wharfside Street, The Mailbox, Birmingham B1 1XL

0121 632 1000

info@mailboxlife.com

www.mailboxlife.com

Guide Last Updated: 23/03/2017

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Access Guide

  • Monday 10:00 - 19:00.

  • Tuesday 10:00 - 19:00.

  • Wednesday 10:00 - 19:00.

  • Thursday 10:00 - 19:00.

  • Friday 10:00 - 19:00.

  • Saturday 10:00 - 19:00.

  • Sunday 11:00 - 17:00.

  • The car park is open 24hrs a day, 7 days a week.

  • Restaurant opening hours are 10:00-Late, Monday – Sunday.

  • Individual store times may vary so please call in advance.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Birmingham New Street.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is not free for Blue Badge holders.

  • The car park is located to the right of the main entrance.

  • The car park type is multi storey.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 10+ Blue Badge parking bay(s) within the car park.

  • The dimensions of the Blue Badge parking bay(s) are 365cm x 470cm (11ft 12in x 15ft 5in).

  • The nearest Blue Badge bay is 3m (3yd 10in) from the car park entrance.

  • The furthest Blue Badge bay is 18m (19yd 2ft) from the car park entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are slopes/ramps.

  • The car park surface is concrete.

  • There is a dropped kerb between the car park and the venue.

  • The dropped kerb does not have tactile paving.

  • The car park does have a height restriction barrier.

  • The maximum height is 205cm (6ft 9in).

  • There is not a designated drop off point.

  • The fourth pictures shows temporary disabled parking on the left as you enter.

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  • This information is for the entrance located at the front of the venue.

  • There is not level access into the venue.

  • The main door(s) open(s) automatically.

  • The door(s) is / are double.

  • The width of the door opening is 255cm (8ft 4in).

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  • There is a ramp/slope to access this area/service.

  • The ramp/slope is located to the left as you face the venue.

  • The ramp/slope is permanent.

  • There is a level landing at the top of the ramp/slope.

  • The width of the ramp/slope is 120cm (3ft 11in).

  • There is a/are step(s) to access this area/service.

  • The step(s) is/are located in front of and just beyond the entrance.

  • There is/are 15+ step(s) to the area/service.

  • The step(s) is/are not clearly marked.

  • The step(s) is/are medium height (11cm - 17cm).

  • There is not a/are not handrail(s) at the step(s).

  • The ramp overcomes first set of steps only, it does not lead to the main entrance.

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  • This information is for the entrance located to the side of the venue.

  • There is level access into the venue.

  • The main door(s) open(s) automatically.

  • The door(s) is / are double.

  • The width of the door opening is 200cm (6ft 7in).

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  • This information is for the entrance located at the rear of the venue.

  • There is not level access into the venue.

  • The main door(s) open(s) automatically.

  • The door(s) is / are double.

  • The width of the door opening is 280cm (9ft 2in).

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  • There is a ramp/slope to access this area/service.

  • The ramp/slope is located in front of the rear entrance.

  • The ramp/slope is permanent.

  • There is a level landing at the top of the ramp/slope.

  • The width of the ramp/slope is 120cm (3ft 11in).

  • There is a/are step(s) to access this area/service.

  • The step(s) is/are located on the path way to the rear entrance.

  • There is/are 21 step(s) to the area/service.

  • The step(s) is/are deep (18cm+).

  • There is a/are handrail(s) at the step(s).

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  • This information is for the entrance located in the car park.

  • There is not level access into the venue.

  • The main door(s) open(s) away from you (push).

  • The door(s) is / are double.

  • The door(s) is / are permanently held open.

  • The width of the door opening is 150cm (4ft 11in).

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  • There is a ramp/slope to access this area/service.

  • The ramp/slope is located in front of the car park entrance.

  • The ramp/slope is permanent.

  • There is a level landing at the top of the ramp/slope.

  • The width of the ramp/slope is 100cm (3ft 3in).

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  • There is level access to the service(s).

  • There is not a hearing assistance system.

  • This venue does play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are bright.

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  • The floors which are accessible by stairs are 1-2-3-4-5-6-7.

  • There are +15 steps between floors.

  • The steps are not clearly marked.

  • The steps are medium (11cm - 17cm).

  • The steps do not have handrails.

  • There is a landing.

  • The lighting levels are medium.

  • Escalator(s) can be used to access other floors.

  • The floors which are accessible by escalator are 3-4-5.

  • The escalators steps are not clearly marked.

  • The foot and head of the escalators are not clearly marked.

  • The lighting levels are medium.

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  • There is a lift for public use.

  • The lift is located at the centre of the venue.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are 1-2-3-4-5-6-7.

  • The lift is approximately 35m (38yd 10in) from the main entrance.

  • The clear door width is 100cm (3ft 3in).

  • The dimensions of the lift are 135cm x 200cm (4ft 5in x 6ft 7in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lift does have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is medium.

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  • There is a lift for public use.

  • The lift is located at the front of the venue.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are 1-2-3-4-5-6-7.

  • The lift is approximately 12m (13yd 4in) from the main entrance.

  • The clear door width is 90cm (2ft 11in).

  • The dimensions of the lift are 135cm x 130cm (4ft 5in x 4ft 3in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lift does have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is medium.

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  • There are accessible toilet facilities within this venue.

  • The toilet is for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 39m (42yd 1ft) from the main entrance.

  • This accessible toilet is located at the centre of the venue.

  • There is level access to this accessible toilet.

  • This is by lift.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 90cm (2ft 11in).

  • The door is light.

  • The dimensions of the accessible toilet are 155cm x 203cm (5ft 1in x 6ft 8in).

  • There is not sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 75cm (2ft 6in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are not placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 46cm (1ft 6in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser can be reached from seated on the toilet.

  • The towel dispenser is not placed higher than 100cm (3ft 3in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is fair.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the walls and floor is poor.

  • The lighting levels are bright.

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  • There are accessible toilet facilities within this venue.

  • The toilet is for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 34m (37yd 7in) from the main entrance.

  • This accessible toilet is located at the centre of the venue.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 80cm (2ft 7in).

  • The door is light.

  • The dimensions of the accessible toilet are 190cm x 300cm (6ft 3in x 9ft 10in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 100cm (3ft 3in).

  • There is a dropdown rail on the transfer side.

  • There is a flush, however it is not on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 47cm (1ft 7in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is not placed higher than 100cm (3ft 3in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the walls and floor is fair.

  • The lighting levels are medium.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located to the right of the toilet.

  • The height of the baby change table once extended is 106cm (3ft 6in).

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  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located on level 3.

  • Inside the venue, there is level access to the female and male toilets.

  • Lighting levels are medium.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located on level 3.

  • The height of the baby change table once extended is 80cm (2ft 7in).

  • Inside the venue, there is level access to the baby change facility.

  • Further toilets are available on level 1.

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  • Staff do not receive disability awareness / equality training.

  • A bowl of water cannot be provided for an assistance dog.