You are on Opening Times (Shopping). Skip to the next section.

Opening Times (Shopping)

• Monday 10:00 - 19:00.
• Tuesday 10:00 - 19:00.
• Wednesday 10:00 - 19:00.
• Thursday 10:00 - 19:00.
• Friday 10:00 - 19:00.
• Saturday 10:00 - 19:00.
• Sunday 11:00 - 17:00.

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• Comments View
  • The car park is open 24hrs a day, 7 days a week.
  • Restaurant opening hours are 10:00-Late, Monday – Sunday.
  • Individual store times may vary so please call in advance.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• This venue is situated in Birmingham.
• The venue is situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Birmingham New Street.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park is located to the right of the main entrance.
  • The car park type is multi storey.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 365cm x 470cm (11ft 12in x 15ft 5in).
  • The nearest Blue Badge bay is 3m (3yd 10in) from the car park entrance.
  • The furthest Blue Badge bay is 18m (19yd 2ft) from the car park entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is concrete.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • The car park does have a height restriction barrier.
  • The maximum height is 205cm (6ft 9in).
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The fourth pictures shows temporary disabled parking on the left as you enter.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the venue.
• There is not level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 255cm (8ft 4in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the left as you face the venue.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The width of the ramp/slope is 120cm (3ft 11in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of and just beyond the entrance.
• There is/are 15+ step(s) to the area/service.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

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• Comments View
  • The ramp overcomes first set of steps only, it does not lead to the main entrance.

You are on Outside Access (Side Entrance). Skip to the next section.

Outside Access (Side Entrance)

• This information is for the entrance located to the side of the venue.
• There is level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 200cm (6ft 7in).

You are on Outside Access (Rear Entrance). Skip to the next section.

Outside Access (Rear Entrance)

• This information is for the entrance located at the rear of the venue.
• There is not level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 280cm (9ft 2in).

You are on Level Change (Rear Entrance). Skip to the next section.

Level Change (Rear Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in front of the rear entrance.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The width of the ramp/slope is 120cm (3ft 11in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located on the path way to the rear entrance.
• There is/are 21 step(s) to the area/service.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).

You are on Outside Access (Car Park Entrance). Skip to the next section.

Outside Access (Car Park Entrance)

• This information is for the entrance located in the car park.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are permanently held open.
• The width of the door opening is 150cm (4ft 11in).

You are on Level Change (Car Park Entrance). Skip to the next section.

Level Change (Car Park Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in front of the car park entrance.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The width of the ramp/slope is 100cm (3ft 3in).

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are 1-2-3-4-5-6-7.
  • There are +15 steps between floors.
  • The steps are not clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do not have handrails.
  • There is a landing.
  • The lighting levels are medium.
• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are 3-4-5.
  • The escalators steps are not clearly marked.
  • The foot and head of the escalators are not clearly marked.
  • The lighting levels are medium.

You are on Lift (Main). Skip to the next section.

Lift (Main)

• There is a lift for public use.
• The lift is located at the centre of the venue.
• The lift is a standard lift.
• The floors which are accessible by this lift are 1-2-3-4-5-6-7.
• The lift is approximately 35m (38yd 10in) from the main entrance.
• The clear door width is 100cm (3ft 3in).
• The dimensions of the lift are 135cm x 200cm (4ft 5in x 6ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located at the front of the venue.
• The lift is a standard lift.
• The floors which are accessible by this lift are 1-2-3-4-5-6-7.
• The lift is approximately 12m (13yd 4in) from the main entrance.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 135cm x 130cm (4ft 5in x 4ft 3in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Accessible Toilet (Level 1). Skip to the next section.

Accessible Toilet (Level 1)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 39m (42yd 1ft) from the main entrance.
  • This accessible toilet is located at the centre of the venue.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is light.
  • The dimensions of the accessible toilet are 155cm x 203cm (5ft 1in x 6ft 8in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 75cm (2ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are non-infectious waste and sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are bright.

You are on Accessible Toilet (Level 2). Skip to the next section.

Accessible Toilet (Level 2)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 34m (37yd 7in) from the main entrance.
  • This accessible toilet is located at the centre of the venue.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door is light.
  • The dimensions of the accessible toilet are 190cm x 300cm (6ft 3in x 9ft 10in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 100cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located to the right of the toilet.
  • The height of the baby change table once extended is 106cm (3ft 6in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on level 3.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located on level 3.
  • The height of the baby change table once extended is 80cm (2ft 7in).
  • Inside the venue, there is level access to the baby change facility.
• Comments View
  • Further toilets are available on level 1.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• A bowl of water cannot be provided for an assistance dog.