Victoria Square

1 Victoria Square, Belfast BT1 4QG

028 9032 2277

info@victoriasquare.com

www.victoriasquare.com

Guide Last Updated: 31/05/2021

Something changed?

Access Guide

  • The venue is in a pedestrian area.

  • There is not a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Central.

  • Monday 09:30 - 18:00.

  • Tuesday 09:30 - 18:00.

  • Wednesday 09:30 - 21:00.

  • Thursday 09:30 - 21:00.

  • Friday 09:30 - 21:00.

  • Saturday 09:00 - 18:00.

  • Sunday 13:00 - 18:00.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is not free for Blue Badge holders.

  • The car park type is multi storey.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 10+ Blue Badge parking bay(s) within the car park.

  • The dimensions of the Blue Badge parking bay(s) are 380cm x 610cm (12ft 6in x 20ft).

  • The nearest Blue Badge bay is 15m (16yd 1ft) from the car park entrance.

  • The furthest Blue Badge bay is 37m (40yd 1ft) from the car park entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user unaided.

  • The car park surface is concrete.

  • There is a dropped kerb between the car park and the venue.

  • There is not a road to cross between the car park and the entrance.

  • The car park does have a height restriction barrier.

  • The maximum height is 210cm (6ft 11in).

  • There is not a designated drop off point.

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  • This information is for the entrance located in the car park beneath the centre.

  • There is level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 180cm (5ft 11in) wide.

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  • There is not level access into the venue.

  • The main doors open (no doors).

  • The door opening is 190cm (6ft 3in) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of the entrance.

  • The ramp or slope is permanent.

  • There are steps to access this area / service.

  • There is / are 4 step(s) to the area / service.

  • Lighting levels at the steps are medium.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The handrails are in the centre.

  • The ramp is used to bypass the steps.

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  • There is not level access into the venue.

  • The main doors open (no doors).

  • The door opening is 120cm (3ft 11in) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of the entrance.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

  • The width of the ramp or slope is 120cm (3ft 11in).

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  • There is not level access into the venue.

  • The main doors open (no doors).

  • The door opening is 195cm (6ft 5in) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of the entrance.

  • The ramp or slope is permanent.

  • There are steps to access this area / service.

  • There is / are 2 step(s) to the area / service.

  • Lighting levels at the steps are medium.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The handrails are on both sides.

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  • There is level access to the service.

  • This venue does play background music.

  • Music is played in all public areas.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are bright.

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  • The floors which are accessible by stairs are B2-B1-G-1-2.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting level is medium.

  • Escalator(s) can be used to access other floors.

  • The floors which are accessible by escalator are B2-B1-G-1-2.

  • The escalators steps are not clearly marked.

  • The head and foot of the escalators are clearly marked.

  • The lighting level is medium.

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  • There is a lift for public use.

  • The lift is located in the middle of the centre.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are B2-B1-G-1-2-3.

  • The lift is approximately 4m (4yd 1ft) from the level B2 - car park entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 110cm (3ft 7in).

  • The dimensions of the lift are 140cm x 270cm (4ft 7in x 8ft 10in).

  • There are separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is bright.

  • There is usually a lift attendant present for the main lift.

  • There are additional lifts at the Ann Street and William Street South entrances which give direct access to the lower ground floor.

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  • There are accessible toilet facilities within this venue.

  • The toilet is for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 15m (16yd 1ft) from the level B2 - car park entrance.

  • This accessible toilet is located immediately beyond the entrance from the car park on level B2.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 90cm (2ft 11in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 180cm x 220cm (5ft 11in x 7ft 3in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 110cm (3ft 7in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are available in the cubicle.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 49cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is poor.

  • The contrast between the dropdown rail(s) and wall is fair.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

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  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 180m (196yd 2ft) from the William Street South entrance.

  • This accessible toilet is located on level 2, next to Nando's Restaurant.

  • There is level access to this accessible toilet.

  • This is by lift.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 86cm (2ft 10in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 220cm x 170cm (7ft 3in x 5ft 7in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 100cm (3ft 3in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are not available in the cubicle.

  • There is a/are coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is poor.

  • The contrast between the dropdown rail(s) and wall is fair.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

  • There are 2 accessible toilet cubicles in the same location.

  • The cubicles have the same specifications except the lateral transfer spaces are on opposite sides.

  • The are additional accessible toilet cubicles in the standard toilets.

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  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located on level 2.

  • The female and male toilets are approximately 180m (196yd 2ft) from the William Street South entrance.

  • Inside the venue, there is level access to the female and male toilets.

  • This is by lift.

  • Lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located on level 2 next to the adapted and standard toilet.

  • The height of the baby change table once extended is 90cm (2ft 11in).

  • Inside the venue, there is level access to the baby change facility.

  • This is by lift.

  • The standard toilets are also accessible.

  • There are additional standard toilets with accessible cubicles on levels B2 and lower ground.

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  • Staff do receive disability awareness / equality training.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is not normally on duty.

  • The photograph shows the baby changing facilities.

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