Forestside Shopping Centre
Upper Galwally, Belfast BT8 6FX
028 9049 4990
Guide Last Updated: 26/04/2017
Access Guide
The venue is situated outside the centre of the city.
This venue is situated in Belfast.
The venue is not situated on a road which has a steep gradient.
There is a bus stop within 150m (164yds) of the venue.
The nearest mainline station is Adelaide.
Monday 09:00 - 21:00.
Tuesday 09:00 - 21:00.
Wednesday 09:00 - 21:00.
Thursday 09:00 - 22:00.
Friday 09:00 - 22:00.
Saturday 09:00 - 19:00.
Sunday 13:00 - 18:00.
The venue does have its own car park.
Parking is free for all users.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 10+ designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 370cm x 480cm (12ft 2in x 15ft 9in).
The nearest designated bay is 17m (19yd) from the main entrance.
The furthest designated bay is 55m (60yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user unaided.
The car park surface is tarmac.
There is not a dropped kerb / non stepped access from the car park to the venue.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
The venue does have its own car park.
Parking is free for all users.
The car park type is underground.
There is/are 10+ Blue Badge parking bay(s) within the car park.
The dimensions of the Blue Badge parking bay(s) are 370cm x 480cm (12ft 2in x 15ft 9in).
The nearest Blue Badge bay is 4m (4yd 1ft) from the lower ground car park entrance.
The furthest Blue Badge bay is 20m (21yd 2ft) from the lower ground car park entrance.
The route from the car park to the entrance is accessible to a wheelchair user unaided.
The car park surface is tarmac.
There is not a road to cross between the car park and the entrance.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
There is level access into the venue.
The main doors open automatically.
The doors are double width.
The door opening is 175cm (5ft 9in) wide.
This information is for the entrance located to the front of the building.
There is level access into the venue.
The main doors open automatically.
The doors are double width.
The door opening is 120cm (3ft 11in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 160cm (5ft 3in) wide.
This information is for the entrance located to the rear of the building.
There is level access into the venue.
The main doors open automatically.
The doors are double width.
The door opening is 170cm (5ft 7in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 170cm (5ft 7in) wide.
There is level access to the service.
There is not a hearing assistance system.
This venue does not play background music.
Motorised scooters are allowed in public parts of the venue.
Lighting levels are medium.
Customers cannot charge scooters or wheelchairs at the venue.
The floors which are accessible by stairs are LG-G.
There are 15+ steps between floors.
The steps are not clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
The lighting level is medium.
Escalator(s) can be used to access other floors.
The floors which are accessible by escalator are LG-G.
The escalators steps are not clearly marked.
The head and foot of the escalators are not clearly marked.
The lighting level is medium.
There is a lift for public use.
The lift is located opposite the main entrance.
The lift is a standard lift.
The floors which are accessible by this lift are LG-G.
The lift is 20m (22yd) from main entrance.
Staff do not need to be notified for use of the lift.
The clear door width is 105cm (3ft 5in).
The dimensions of the lift are 190cm x 175cm (6ft 3in x 5ft 9in).
There are not separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lift controls do not have Braille markings.
The lift controls do have tactile markings.
There is a lift for public use.
The lift is located to the left as you enter.
The lift is a standard lift.
The floors which are accessible by this lift are LG-G.
The lift is 13m (14yd) from rear entrance.
Staff do not need to be notified for use of the lift.
The clear door width is 105cm (3ft 5in).
The dimensions of the lift are 145cm x 180cm (4ft 9in x 5ft 11in).
There are not separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lift controls do not have Braille markings.
The lift controls do not have tactile markings.
The lighting level in the lift is low.
Accessible toilet facilities are available.
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
This accessible toilet is approximately 12m (13yd 4in) from the lift.
This accessible toilet is located on the lower ground floor.
There is level access to this accessible toilet.
This is by lift.
This is a unisex toilet.
A key is required for the accessible toilet.
The key is a radar key.
The key can be obtained from a member of staff/security.
The door opens outwards.
The door is locked by a twist lock.
The width of the accessible toilet door is 92cm (3ft).
The door is heavy.
The dimensions of the accessible toilet are 200cm x 300cm (6ft 7in x 9ft 10in).
There is sufficient turning space in the cubicle for a wheelchair user.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 125cm (4ft 1in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is an emergency alarm.
The emergency pull cord alarm is fully functional.
Disposal facilities are available in the cubicle.
There is a/are female sanitary disposal units.
There is a/are coat hook(s).
The coat hook is within 120cm (3ft 11in) from floor level.
Wall mounted grab rails are available for the toilet.
As you face the toilet the wall-mounted grab rails are on both sides.
There is not a shelf within the accessible toilet.
There is a mirror.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 43cm (1ft 5in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm (3ft 3in).
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm (3ft 3in).
There is a wash basin.
The wash basin cannot be reached from seated on the toilet.
The wash basin is not placed higher than 74cm (2ft 5in).
The contrast between the external door and wall is good.
The contrast between the internal door and wall is good.
The contrast between the wall-mounted grab rail(s) and wall is good.
The contrast between the dropdown rail(s) and wall is good.
The contrast between the walls and floor is good.
The lighting levels are medium.
Baby change facilities are located within the venue.
Baby change facilities are located within the accessible toilet.
The height of the baby change table once extended is 83cm (2ft 9in).
Standard toilets are available.
The female and male toilets are located on the lower ground floor.
The female and male toilets are 15m (16yd) from the lift.
Inside the venue, there is level access to the female and male toilet.
This is by lift.
Lighting levels are medium.
Baby change facilities are located within the venue.
Baby change facilities are located on the lower ground floor.
The height of the baby change table once extended is 87cm (2ft 10in).
Inside the venue, there is level access to the baby change facility.
This is by lift.
Staff do receive disability awareness / equality training.
Documents are not available in Braille.
Documents are not available in large print.
A bowl of water can be provided for an assistance dog.
A member of staff trained in BSL skills is not normally on duty.