Castle Place, Belfast BT1 1PT
028 9043 9562
Guide Last Updated: 30/08/2017
Monday 09:00 - 18:00.
Tuesday 09:00 - 18:00.
Wednesday 09:00 - 18:00.
Thursday 09:00 - 21:00.
Friday 09:00 - 18:00.
Saturday 09:00 - 18:00.
Sunday 13:00 - 18:00.
The venue is in a pedestrian area.
There is a bus stop within 150m (164yds) of the venue.
The nearest National Rail station is Great Victoria Street.
This information is for the entrance located in Rosemary Street.
There is not level access into the venue.
The main door(s) open(s) automatically.
The door(s) is / are double.
The width of the door opening is 134cm (4ft 5in).
There is a ramp/slope to access this area/service.
The ramp/slope is located on the right as you enter.
The ramp/slope is easy.
The ramp/slope is permanent.
The ramp does have handrails.
The handrails are on the right going up.
The width of the ramp/slope is 126cm (4ft 2in).
There is a/are step(s) to access this area/service.
The step(s) is/are located immediately beyond the entrance.
There is/are 2 step(s) to the area/service.
The step(s) is/are clearly marked.
The step(s) is/are medium height (11cm - 17cm).
There is a/are handrail(s) at the step(s).
The handrail(s) is/are on both sides.
The ramp/slope does bypass the step(s).
This information is for the entrance located in Castle Place.
There is level access into the venue.
The main door(s) open(s) away from you (push).
The door(s) is / are double.
The door(s) is / are permanently held open.
The width of the door opening is 200cm (6ft 7in).
There is level access to the service(s).
This venue does play background music.
Music is played throughout the arcade.
Motorised scooters are allowed in public parts of the venue.
The lighting levels are bright.
There is a lift for public use.
The lift is located on the right as you enter the main entrance.
The lift is a standard lift.
The floors which are accessible by this lift are G,1,2.
The lift is approximately 10m (10yd 2ft) from the main entrance.
Staff do not need to be notified for use of the lift.
The clear door width is 108cm (3ft 7in).
The dimensions of the lift are 204cm x 143cm (6ft 8in x 4ft 8in).
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are within 90cm - 120cm from the floor.
The lift does have Braille markings.
The lift does have tactile markings.
The lighting level in the lift is medium.
Accessible toilet facilities are available.
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
This accessible toilet is approximately 25m (27yd 1ft) from the lift.
This accessible toilet is located within TK Maxx.
There is level access to this accessible toilet.
This is by lift.
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens outwards.
The door is locked by a locking handle.
The width of the accessible toilet door is 90cm (2ft 11in).
The door is light.
The dimensions of the accessible toilet are 154cm x 350cm (5ft 1in x 11ft 6in).
There is sufficient turning space in the cubicle for a wheelchair user.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 84cm (2ft 9in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is an emergency alarm.
The emergency pull cord alarm is not fully functional.
The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
Disposal facilities are available in the cubicle.
There is a/are female sanitary and non-infectious waste disposal units.
There is not a/are not coat hook(s).
Wall-mounted grab rails are available.
As you face the toilet the wall-mounted grab rails are on both sides.
There is a shelf within the accessible toilet.
The shelf is not higher than 100cm (3ft 3in).
There is a mirror.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 46cm (1ft 6in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm (3ft 3in).
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm (3ft 3in).
There is a wash basin.
The wash basin can be reached from seated on the toilet.
The wash basin is not placed higher than 74cm (2ft 5in).
The contrast between the external door and wall is fair.
The contrast between the internal door and wall is fair.
The contrast between the wall-mounted grab rail(s) and wall is fair.
The contrast between the dropdown rail(s) and wall is fair.
The contrast between the walls and floor is fair.
The lighting levels are medium.
The female and male toilet facilities that were surveyed are located within TK Maxx.
The female and male toilets are approximately 51m (55yd 2ft) from the lift.
Inside the venue, there is level access to the female and male toilets.
This is by lift.
An ambulant toilet cubicle with wall mounted grab rails is available.
Lighting levels are medium.
Staff do not receive disability awareness / equality training.
Documents are not available in Braille.
Documents are not available in large print.
A bowl of water can be provided for an assistance dog.
A member of staff trained in BSL skills is not normally on duty.
This service cannot be requested.