Donegall Arcade

Castle Place, Belfast BT1 1PT

028 9043 9562

info@donegallarcade.com

www.donegallarcade.com

Guide Last Updated: 30/08/2017

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Access Guide

  • Monday 09:00 - 18:00.

  • Tuesday 09:00 - 18:00.

  • Wednesday 09:00 - 18:00.

  • Thursday 09:00 - 21:00.

  • Friday 09:00 - 18:00.

  • Saturday 09:00 - 18:00.

  • Sunday 13:00 - 18:00.

  • The venue is in a pedestrian area.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest National Rail station is Great Victoria Street.

  • The venue does not have its own car park.

  • There is not a car park for public use within 200m (approx).

  • On street marked Blue Badge bays are not available.

  • Clearly signed and / or standard marked parking bays are not available.

  • There is not a designated drop off point.

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  • This information is for the entrance located in Rosemary Street.

  • There is not level access into the venue.

  • The main door(s) open(s) automatically.

  • The door(s) is / are double.

  • The width of the door opening is 134cm (4ft 5in).

  • There is a second set of doors.

  • The door(s) open(s) automatically.

  • The door(s) is / are double.

  • The width of the door opening is 134cm (4ft 5in).

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  • There is a ramp/slope to access this area/service.

  • The ramp/slope is located on the right as you enter.

  • The ramp/slope is easy.

  • The ramp/slope is permanent.

  • The ramp does have handrails.

  • The handrails are on the right going up.

  • The width of the ramp/slope is 126cm (4ft 2in).

  • There is a/are step(s) to access this area/service.

  • The step(s) is/are located immediately beyond the entrance.

  • There is/are 2 step(s) to the area/service.

  • The step(s) is/are clearly marked.

  • The step(s) is/are medium height (11cm - 17cm).

  • There is a/are handrail(s) at the step(s).

  • The handrail(s) is/are on both sides.

  • The ramp/slope does bypass the step(s).

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  • This information is for the entrance located in Castle Place.

  • There is level access into the venue.

  • The main door(s) open(s) away from you (push).

  • The door(s) is / are double.

  • The door(s) is / are permanently held open.

  • The width of the door opening is 200cm (6ft 7in).

  • There is a second set of doors.

  • The door(s) open(s) away from you (push).

  • The door(s) is / are double.

  • The door(s) is / are permanently held open.

  • The width of the door opening is 130cm (4ft 3in).

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  • There is level access to the service(s).

  • This venue does play background music.

  • Music is played throughout the arcade.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are bright.

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  • Escalator(s) can be used to access other floors.

  • The floors which are accessible by escalator are G,1,2.

  • The escalators steps are not clearly marked.

  • The foot and head of the escalators are not clearly marked.

  • The lighting levels are bright.

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  • There is a lift for public use.

  • The lift is located on the right as you enter the main entrance.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G,1,2.

  • The lift is approximately 10m (10yd 2ft) from the main entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 108cm (3ft 7in).

  • The dimensions of the lift are 204cm x 143cm (6ft 8in x 4ft 8in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does not have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lift does have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is medium.

  • There are two similar lifts.

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  • Accessible toilet facilities are available.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 25m (27yd 1ft) from the lift.

  • This accessible toilet is located within TK Maxx.

  • There is level access to this accessible toilet.

  • This is by lift.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 90cm (2ft 11in).

  • The door is light.

  • The dimensions of the accessible toilet are 154cm x 350cm (5ft 1in x 11ft 6in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 84cm (2ft 9in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are available in the cubicle.

  • There is a/are female sanitary and non-infectious waste disposal units.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is a shelf within the accessible toilet.

  • The shelf is not higher than 100cm (3ft 3in).

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 46cm (1ft 6in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is fair.

  • The contrast between the internal door and wall is fair.

  • The contrast between the wall-mounted grab rail(s) and wall is fair.

  • The contrast between the dropdown rail(s) and wall is fair.

  • The contrast between the walls and floor is fair.

  • The lighting levels are medium.

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  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located within TK Maxx.

  • The female and male toilets are approximately 51m (55yd 2ft) from the lift.

  • Inside the venue, there is level access to the female and male toilets.

  • This is by lift.

  • An ambulant toilet cubicle with wall mounted grab rails is available.

  • Lighting levels are medium.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located within the female and male toilets.

  • The height of the baby change table once extended is 86cm (2ft 10in).

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  • Staff do not receive disability awareness / equality training.

  • Documents are not available in Braille.

  • Documents are not available in large print.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is not normally on duty.

  • This service cannot be requested.