Castle Court

Royal Avenue, Belfast BT1 1DD

02890 234 591

enquiries@castlecourt-uk.com

www.castlecourt-uk.com

Guide Last Updated: 18/04/2017

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Access Guide

  • The venue is situated within the centre of the town or city.

  • This venue is situated in Belfast.

  • The venue is not situated on a road which has a steep gradient.

  • The nearest mainline station is Great Victoria Street.

  • Monday 09:00 - 18:00.

  • Tuesday 09:00 - 18:00.

  • Wednesday 09:00 - 18:00.

  • Thursday 09:00 - 21:00.

  • Friday 09:00 - 18:00.

  • Saturday 09:00 - 18:00.

  • Sunday 13:00 - 18:00.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is not free for Blue Badge holders.

  • The car park type is open air/surface.

  • There is/are 10+ Blue Badge parking bay(s) within the car park.

  • The dimensions of the Blue Badge parking bay(s) are 470cm x 240cm (15ft 5in x 7ft 10in).

  • The nearest Blue Badge bay is 3m (3yd 10in) from the main accessible entrance.

  • The car park surface is tarmac.

  • The car park does have a height restriction barrier.

  • The maximum height is 198cm (6ft 6in).

  • The car park is 2m from the venue's entrance.

  • There is level access into the venue.

  • The main doors open both ways.

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 180cm (5ft 11in) wide.

  • There is a second set of doors.

  • The doors open automatically.

  • The doors are double width.

  • The door opening is 180cm (5ft 11in) wide.

  • There is level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 140cm (4ft 7in) wide.

  • There is a second set of doors.

  • The doors open automatically.

  • The doors are double width.

  • The door opening is 150cm (4ft 11in) wide.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 100cm (3ft 3in) wide.

  • There is a second set of doors.

  • The doors open automatically.

  • The doors are double width.

  • The door opening is 160cm (5ft 3in) wide.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located directly inside the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • The width of the ramp or slope is 160cm (5ft 3in).

  • The reception desk is 20m (22yd) from the front entrance.

  • There is level access to reception from the entrance.

  • The reception desk is medium height.

  • Lighting levels are bright.

  • There is not a hearing assistance system.

  • There is level access to the service.

  • This venue does play background music.

  • Lighting levels are bright.

  • Once inside, there is level access to the service.

  • Full table service is not available.

  • Food or drinks are ordered from the counter.

  • Food or drinks cannot be brought to the table.

  • All tables are permanently fixed.

  • Some chairs are permanently fixed.

  • The distance between the floor and the lowest table is 75cm (2ft 6in).

  • The type of food served here is fast food.

  • The information given is for the seating area of the shopping centre food court.

  • Please see the entries for the various food outlets in the Food and Drink section of the guide for more information.

  • The floors which are accessible by stairs are G-1.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting level is bright.

  • There is an escalator to the first floor.

  • There is a lift for public use.

  • The lift is located adjacent to the car park.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are 1-6.

  • The lift is approximately 2m (2yd 7in) from the accessible entrance.

  • Staff do not need to be notified for use of the lift.

  • The dimensions of the lift are 170cm x 190cm (5ft 7in x 6ft 3in).

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does not have an audible announcer.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is bright.

  • There is a lift for public use.

  • The lift is located on the main concourse.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1.

  • The lift is 7m (22ft 12in) from accessible entrance.

  • Staff do not need to be notified for use of the lift.

  • The dimensions of the lift are 180cm x 150cm (5ft 11in x 4ft 11in).

  • The lift does have a visual floor indicator.

  • The lift does not have an audible announcer.

  • The lift controls do not have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is bright.

  • There are accessible toilet facilities within this venue.

  • The toilet is for the sole use of disabled people.

  • This accessible toilet is approximately 20m (21yd 2ft) from the accessible entrance.

  • This accessible toilet is located on the first floor.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The dimensions of the accessible toilet are 280cm x 150cm (9ft 2in x 4ft 11in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 80cm (2ft 7in).

  • The tap type is lever.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 45cm (1ft 6in).

  • There is a hand dryer.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

  • Wall mounted and drop down rails are available.

  • There are baby changing facilities in the accessible toilet.

  • There are other accessible and standard toilets in the shopping centre.

  • There is a separate baby changing room in the shopping centre.

  • Standard toilet facilities are available.

  • The female toilet facilities that were surveyed are located on the first floor.

  • The female toilet(s) is/are approximately 20m (21yd 2ft) from the accessible entrance.

  • Inside the venue, there is level access to the female toilet(s).

  • Lighting levels are bright.

  • The male toilet facilities that were surveyed are located on the first floor.

  • The male toilet(s) is/are approximately 20m (21yd 2ft) from the accessible entrance.

  • Inside the venue, there is level access to the male toilet(s).

  • Lighting levels are bright.

  • There are other accessible and standard toilets in the shopping centre.

  • There is a separate baby changing room in the shopping centre.

  • Staff do receive disability awareness / equality training.

  • Documents are not available in Braille.

  • Documents are not available in large print.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is not normally on duty.