Malls Shopping Centre

Castle Square, Basingstoke, Hampshire RG21 7QU

01256 468 892

themalls@eddisons.com

www.themalls.co.uk

Guide Last Updated: 23/08/2016

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Access Guide

  • Monday 09:00 - 18:00.

  • Tuesday 09:00 - 18:00.

  • Wednesday 09:00 - 18:00.

  • Thursday 09:00 - 18:00.

  • Friday 09:00 - 18:00.

  • Saturday 09:00 - 18:00.

  • Sunday 10:00 - 17:00.

  • Primark is open to 8pm on Thursday, Friday and Saturday.

  • Sainsbury's is open to 8pm Monday to Saturday.

  • Argos is open to 7pm Friday.

  • The venue is situated within the centre of the town.

  • This venue is situated in Basingstoke.

  • The venue is not situated on a road which has a steep gradient.

  • There is not a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Basingstoke.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is free for Blue Badge holders.

  • The car park type is multi storey.

  • There is/are 10 designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 370cm x 480cm (12ft 2in x 15ft 9in).

  • The nearest designated bay is 8m (8yd 2ft) from the the lift.

  • The furthest designated bay is 30m (32yd 2ft) from the the lift.

  • The route from the car park to the entrance is accessible to a wheelchair user unaided.

  • The car park surface is tarmac.

  • The patron does not have to cross a road.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

  • There are 4 designated blue badge parking bays on the lower level and 6 on the upper level.

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  • This information is for the entrance located opposite Basingstoke Station.

  • There is not level access into the venue.

  • There are no doors at this entrance.

  • There are two similar entrances leading into the Malls from the Anvil and Castle Square.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading up to the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

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  • There is level access to the service.

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are varied.

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  • The floors which are accessible by stairs are G-1-2.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting level is bright.

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  • There is a lift for public use.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1-2.

  • The clear door width is 110cm (3ft 7in).

  • The dimensions of the lift are 160cm x 195cm (5ft 3in x 6ft 5in).

  • There are separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 120cm from the floor.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is bright.

  • There are 2 other similar lifts.

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  • This information is for the entrance located leading to the toilets and changing places.

  • There is not level access into the venue.

  • The main door(s) open automatically (towards you).

  • The doors are single width.

  • The door opening is 80cm (2ft 7in) wide.

  • Access to the toilets is free with a radar key or a 20p charge without.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located immediately beyond the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

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  • The facility is located in the toilet block area.

  • The facility is 4m (4yd 1ft) from the toilet block entrance.

  • There is level access to the facility.

  • You do need a key for the facility.

  • It is a radar key.

  • The key can be obtained from a member of staff.

  • The door opens inwards.

  • The width of the door is 86cm (2ft 10in).

  • The dimensions of the facility are 260cm x 370cm (8ft 6in x 12ft 2in).

  • The facility changing bench height is adjustable.

  • The facility changing bench is wall mounted.

  • The length of the bench is 180cm (5ft 11in).

  • The facility hoist is powered overhead.

  • The overhead hoist covers all areas in cubicle.

  • The sling is attached to the hoist by hook.

  • The facility toilet is peninsular.

  • The transfer space on the left as you face the toilet is 250cm (8ft 2in).

  • The transfer space on the right as you face the toilet is 90cm (2ft 11in).

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • Drop down rails are provided.

  • As you face the toilet the drop down rails are on both sides.

  • The type of sink is adjustable.

  • Wall mounted hand rails are not available at the sink.

  • Disposal facilities are available.

  • A privacy screen is not available.

  • Wide tear off paper roll is available.

  • The facility has a non slip floor.

  • A functioning emergency alarm is available.

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  • Standard toilets are available.

  • The female and male toilets are located along the corridor.

  • The female and male toilets are 5m (5yd 1ft) from the toilet block entrance.

  • Inside the venue, there is level access to the female and male toilets.

  • Lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located in the toilet block area.

  • The height of the baby change table once extended is 92cm (3ft).

  • Inside the venue, there is level access to the baby change facility.

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  • Staff do receive disability awareness / equality training.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is not normally on duty.