Basingstoke Discovery Centre and Library

19-20 Westminster House, Festival Place, Basingstoke, Hampshire RG21 7LS

0300 555 1387

library@hants.gov.uk

www.hants.gov.uk

Guide Last Updated: 01/09/2016

Something changed?

Access Guide

  • The Discovery Centre is located on the first floor of the building.

  • The Discovery Centre can also be contacted viaFACEBOOK.

  • Monday 08:30 - 18:30.

  • Tuesday 08:30 - 18:30.

  • Wednesday 08:30 - 18:30.

  • Thursday 08:30 - 18:30.

  • Friday 08:30 - 18:30.

  • Saturday 08:30 - 16:30.

  • Sunday Closed.

  • The venue is situated within the centre of the town.

  • This venue is situated in Basingstoke.

  • The venue is in a pedestrian area.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Basingstoke.

  • The venue is in a shopping mall.

  • The venue does not have its own car park.

  • There is a car park for public use within 200m (approx).

  • The name of the car park is Festival Place Shopping Centre Car park.

  • The car park is located in Festival Place.

  • There is not a designated drop off point.

  • There are steps to access this area / service.

  • The steps are located leading up to the first floor.

  • There is / are 15+ step(s) to the area / service.

  • Lighting levels at the steps are medium.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The handrails are on both sides.

  • There is a standard and / or platform lift to access this service.

  • There is a lift for public use.

  • The lift is located in Festival Place.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1.

  • The lift is 5m (16ft 5in) from main entrance.

  • The clear door width is 88cm (2ft 11in).

  • The dimensions of the lift are 138cm x 150cm (4ft 6in x 4ft 11in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is medium.

  • This information is for the entrance located in Festival Place.

  • There is level access into the venue.

  • Level access is via lift.

  • The main doors open towards you (pull).

  • The doors are double width.

  • The doors are permanently held open.

  • The door opening is 186cm (6ft 1in) wide.

  • There is a second set of doors.

  • The doors open towards you (pull).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 186cm (6ft 1in) wide.

  • The reception desk is 20m (22yd) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is low height.

  • Lighting levels are bright.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • Staff are trained to use system.

  • There is level access to the service.

  • There is a hearing assistance system.

  • The hearing system is available only on request.

  • The system is a fixed loop.

  • Staff are trained to use the system.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are bright.

  • The door width of the Business and Learning Suite is 72cm.

  • This library does not have a regular supply of books in Braille.

  • This library does have a regular supply of books in large print.

  • This library does have a regular supply of books in audio format.

  • There is an ordering service.

  • The library does have computers with accessible software.

  • Auxiliary aids are available for computer users.

  • A large text keyboard, large rollerball mouse and height adjustable table is / are available.

  • Equipment available for people with a visual impairment includes a screen magnifier.

  • Hearing and sight loss clinics are run here by Adult Services.

  • The facility is located on the firstfloor.

  • The facility is 6m (19ft 8in) from the main entrance.

  • There is level access to the facility.

  • You do need a key for the facility.

  • It is a radar key.

  • The key can be obtained from the reception staff.

  • The dimensions of the facility are 390cm x 330cm (12ft 10in x 10ft 10in).

  • The facility changing bench height is adjustable.

  • The facility toilet is peninsular.

  • The transfer space on the left as you face the toilet is 260cm (8ft 6in).

  • The transfer space on the right as you face the toilet is 60cm (1ft 12in).

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • Drop down rails are provided.

  • As you face the toilet the drop down rails are on the left.

  • The type of sink is fixed.

  • Wall mounted hand rails are available at the sink.

  • As you face the sink, rails are available on both sides.

  • Disposal facilities are available.

  • A privacy screen is not available.

  • Wide tear off paper roll is available.

  • The facility has a non slip floor.

  • A functioning emergency alarm is not available.

  • It is out of reach (higher than 10cm (0ft 4in) from the floor).

  • There is an/are accessible toilet(s) within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 4m (4yd 1ft) from the main entrance.

  • This accessible toilet is located to the right as you enter the library.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 86cm (2ft 10in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 340cm x 145cm (11ft 2in x 4ft 9in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 78cm (2ft 7in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • The emergency pull cord alarm is not fully functional.

  • Disposal facilities are available in the cubicle.

  • There is a/are coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is a shelf within the accessible toilet.

  • The shelf is not higher than 100cm (3ft 3in).

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is placed higher than 100cm (3ft 3in).

  • The height of the toilet roll holder is 105cm (3ft 5in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is placed higher than 74cm (2ft 5in).

  • The height of the wash basin is 77cm (2ft 6in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

  • Baby change facilities are located within the venue.

  • The baby change facilities are located in the accessible toilet.

  • The height of the baby change table once extended is 83cm (2ft 8in).

  • Inside the venue, there is level access to the baby change facility.

  • Staff do receive disability awareness / equality training.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is not normally on duty.

  • This service can be requested.

  • Home visits / services are available.