Anvil

Churchill Way, Basingstoke, Hampshire RG21 7QR

01256 844 244

box.office@anvilarts.org.uk

www.anvilarts.org.uk

Guide Last Updated: 18/05/2018

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Access Guide

  • The Anvil Theatre is located next to The Malls Shopping Centre. .

  • The shopping centre opposite the station has recently been renovated. .

  • There is lift access down to the Anvil. This gives level access between the car park and the concert hall, bypassing the ramp and steps.

  • New toilets have been constructed adjacent to the lift in Castle Square and include a Changing Places facility.

  • The box office at The Haymarket Theatre can also be used to purchase tickets.

  • The box office opens 10.00-18.00 Monday to Saturday and one hour before performances on A Sunday. .

  • Theatre opening times vary according to production.

  • Monday 10:00 - 18:00.

  • Tuesday 10:00 - 18:00.

  • Wednesday 10:00 - 18:00.

  • Thursday 10:00 - 18:00.

  • Friday 10:00 - 18:00.

  • Saturday 10:00 - 18:00.

  • Sunday Closed.

  • The opening times refer to the box office and can vary depending on performances.

  • The box office will open 1 hour before performance scheduled start time.

  • Theatre opening times vary according to production.

  • August only opening times from 10.00 - 17.00

  • & Saturday 10.00 - 15.00.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Basingstoke.

  • The venue does not have its own car park.

  • There is a car park for public use within 200m (approx).

  • The name of the car park is The Malls Multi-Storey Car Park.

  • The car park is located above the shopping centre.

  • On street marked Blue Badge bays are available.

  • The dimensions of the marked Blue Badge bays are 350cm x 450cm (11ft 6in x 14ft 9in).

  • On street Blue Badge parking is located infront of the venue.

  • Clearly signed and / or standard marked parking bays are not available.

  • There is a designated drop off point.

  • The drop off point is located at the top of the pathway leading to main entrance.

  • Blue Badge holders can park for free in the public car park but do have to register.

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  • There is a ramp or slope to access this area/service.

  • The ramp or slope is located on the path leading to the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There are steps to access this area/service.

  • The steps are located on the shortest path leading to the entrance.

  • There are 8 steps to the area/service.

  • The steps are not clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The handrails are on the right going up.

  • The slope bypasses the steps.

  • This level change can be bypassed using the external lift.

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  • This information is for the entrance located next to The Malls.

  • There is level access into the venue.

  • Level access is via lift.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 252cm (8ft 3in) wide.

  • There is a second set of doors.

  • The doors open automatically.

  • The door opening is 264cm (8ft 8in) wide.

  • There are raised metal thresholds in both doorways.

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  • The reception desk is 9m (29ft 6in) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is medium height.

  • The desk has a lowered section.

  • Lighting levels are bright.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • Staff are trained to use system.

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  • There is level access to the service.

  • This venue does not play background music.

  • Lighting levels are varied.

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  • There are designated spaces for wheelchair users.

  • Designated seating is located in Row G.

  • The view is limited by patrons in front.

  • Wheelchairs are left with the patron.

  • A companion may sit with you.

  • Companions sit next to or in front of the patron.

  • It is 20m (21yd 2ft) from the designated seating area to the nearest accessible toilet.

  • This venue does not provide audio described performances.

  • There is a hearing assistance system.

  • The hearing system is infrared.

  • Staff are trained to use the hearing system.

  • A deposit is not required for the sound enhancement system.

  • There is not a wheelchair to borrow.

  • Assistance dogs are allowed in the auditorium but please discuss suitable seating areas at the time of booking.

  • Portable hearing headsets and neck loops are also available.

  • There are certain small sections which the hearing assistance system does not cover.

  • The local Shopmobility will provide access equipment to the concert hall if contacted in advance.

  • Concessions are available on advertised performances.

  • BSL signed performances are available for the pantomime.

  • Level access seating is available in Rows C, CB and CC, DB and DC of the Circle and row H of the Stalls.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading down to the main bar area from the lobby.

  • The ramp or slope is permanent.

  • The width of the ramp or slope is 122cm (4ft 0in).

  • There are steps to access this area / service.

  • The steps are located leading down to the main bar area from the lobby.

  • There is / are 3 step(s) to the area / service.

  • Lighting levels at the steps are bright.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The handrails are on both sides.

  • The ramp bypasses the steps.

  • There are some additional tables in the level lobby area.

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  • The following information is for the bar.

  • Once inside, there is level access to the service.

  • Snacks or drinks are ordered from the bar

  • There is a lowered section at the bar.

  • There is ample room for a wheelchair user to manoeuvre.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • All chairs have armrests.

  • The nearest table is 25m (27yd) from the main entrance.

  • The distance between the floor and the lowest dining table is 73cm (2ft 4in).

  • The distance between the floor and the highest dining table is 73cm (2ft 4in).

  • The type of food served here are cold snacks such as crisps and cookies.

  • There is an additional bar on the first floor.

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  • The floors which are accessible by stairs are G-1.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting level is bright.

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  • There is a lift for public use.

  • The lift is located in the entrance hall, opposite the box office.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1.

  • The lift is 4m (13ft 1in) from main entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 90cm (2ft 11in).

  • The dimensions of the lift are 150cm x 140cm (4ft 11in x 4ft 7in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does not have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do not have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is bright.

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  • Accessible toilet facilities are available.

  • The toilet is not for the sole use of disabled people.

  • There is tactile and pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 27m (29yd 1ft) from the main entrance.

  • This accessible toilet is located at the rear of the lobby, next to the auditorium.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 80cm (2ft 7in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 142cm x 170cm (4ft 8in x 5ft 7in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 75cm (2ft 6in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are not available in the cubicle.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 45cm (1ft 6in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is placed higher than 100cm (3ft 3in).

  • The height of the towel dispenser is 125cm (4ft 1in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is placed higher than 74cm (2ft 5in).

  • The height of the wash basin is 75cm (2ft 6in).

  • The contrast between the external door and wall is fair.

  • The contrast between the internal door and wall is fair.

  • The contrast between the wall-mounted grab rail(s) and wall is poor.

  • The contrast between the dropdown rail(s) and wall is poor.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

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  • There are accessible toilets within this venue designated for public use.

  • There is tactile and pictorial signage on or near the toilet door.

  • The accessible toilet is 35m (38yd) from the lift.

  • The accessible toilet is located on the first floor.

  • There is level access to the accessible toilet.

  • This is by lift.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 76cm (2ft 6in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 122cm x 184cm (4ft 0in x 6ft 0in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 65cm (2ft 2in).

  • There is a dropdown rail on the transfer side.

  • There is not a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is not a functional emergency alarm available.

  • It is out of reach (higher than 10cm (0ft 4in) from floor).

  • Disposal facilities are available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors in the accessible toilet.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 46cm (1ft 6in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is placed higher than 100cm (3ft 3in).

  • The towel dispenser is 138cm (4ft 6in) high.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink is placed higher than 74cm (2ft 5in).

  • The sink is 75cm (2ft 6in) high.

  • The contrast between the external door and wall is fair.

  • The contrast between the internal door and wall is fair.

  • The contrast between the grab rails and wall is poor.

  • The contrast between the drop down rails and wall is poor.

  • The contrast between the walls and floor is good.

  • Lighting levels are bright.

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  • Standard toilets are available.

  • The female toilets are located at the rear of the lobby.

  • The female toilets are 27m (30yd) from the main entrance.

  • Inside the venue, there is level access to the female toilet.

  • Lighting levels are bright.

  • The male toilets are located at the rear of the lobby, to the right.

  • The male toilets are 35m (38yd) from the main entrance.

  • Inside the venue, there is level access to the male toilet.

  • Lighting levels are medium.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located in the standard toilets.

  • The height of the baby change table once extended is 90cm (2ft 11in).

  • Inside the venue, there is level access to the baby change facility.

  • Please speak with a member of staff regarding pushchair storage.

  • Additional standard toilets, with stepped access, are located on the first floor.

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  • Staff do receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is not normally on duty.

  • This service can be requested.