Newham University Hospital Main Building

Newham University Hospital, Glen Road, Plaistow, London E13 8SL

020 7476 4000

pals@bartshealth.nhs.uk

www.bartshealth.nhs.uk

Guide Last Updated: 01/12/2017

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Access Guide

  • The main hospital building and the West Wing are on Glen Road, Plaistow. The Gateway Surgical Centre is on Cherry Tree Way, at the end of Glen Road. Glen Road is off the A112 Prince Regent Lane, which connects Stratford to the north and the A13 Newham Way to the south of the hospital.

  • The main pay and display car park with Blue Badge bays is to the east of the hospital, close to the main entrance and St Andrew's Wing. There are also a small number of Blue Badge bays to the west of the hospital, near the West Entrance and the Urgent Care Centre and Emergency Department. The Gateway Surgical Centre has its own pay and display car park with Blue Badge bays.

  • Buses 276 and 376 travel along Glen Road and have stops close to the west entrance and the main entrance. Bus 276 also stops at the Gateway Surgical Centre. Buses 147, 262, 300 and 473 stop on Prince Regent Lane, close to Glen Road. The nearest stops are outside the Newham Sixth Form College. This is about 250m from the West Entrance to the hospital. All London buses have an automatic ramp and a dedicated space for wheelchair users.

  • The nearest train stations are West Ham and Stratford. Stratford is a major interchange with the underground, overground and DLR networks. There is also a bus station. Service 276 from here connects with the hospital. The nearest DLR (Docklands Light Railway) stations are Prince Regent, Canning Town and West Ham. There is step-free access from train to street at all DLR stations.

  • The nearest underground station is Plaistow on the District and Hammersmith and City lines. There is no step-free access from platform to street at this station. Other nearby stations which do have step-free access include West Ham (which also serves the Jubilee Line, national rail and DLR) and Canning Town. Canning Town station serves the Jubilee Line and DLR and also has a bus station.

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.

  • The Patient Advice and Liaison Service (PALS) is located on the ground floor, in Zone 1 of St Andrew's Wing.

  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0207 363 9292.

  • The email address for the Patient Advice and Liaison Service (PALS) is pals@bartshealth.nhs.uk.

  • There are volunteers available for help and assistance at the hospital.

  • Volunteers can be found at the West Entrance reception desk.

  • Volunteers do receive disability awareness / equality training.

  • Hospital staff do receive disability awareness / equality training.

  • The alternative formats documents can be provided in include; Braille on request and large print on request.

  • There is not an assistance dog toilet or toileting area on the hospital site.

  • Water bowls for assistance dogs are available.

  • BSL interpreters can be provided on request.

  • Language interpreters can be provided on request.

  • Mobility aids are available to help patients move around and include; wheelchairs, walking frames, mobile hoists, hoist slings, adjustable beds and crutches.

  • Wheelchairs are available from the portering service. Please ask at one of the receptions or in any department. Other mobility aids may be provided by wards or clinics.

  • Additional hospital services link (new tab) - click here.

  • The Bilingual Health Advocacy and Interpreting Service (BHAIS) provides a dedicated service to patients, relatives and carers who do not speak English as a first language, who use sign language or who have learning disabilities.

  • Please see the guide to The Bilingual Health Advocacy and Interpreting Service for further details.

  • There are cash machines on the main corridor at junction 2 and junction 10.

  • There is a public telephone at junction 2 and mini cab freephones at junction 2 and 12 on the main corridor.

  • There is also a public telephone and mini-cab freephone just inside the Urgent Care and Emergency Department entrance.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is free for Blue Badge holders.

  • The car park is located in front of the hospital main entrance.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 10+ Blue Badge parking bay(s) within the car park.

  • The dimensions of the Blue Badge parking bay(s) are 487cm x 480cm (15ft 12in x 15ft 9in).

  • The nearest Blue Badge bay is 35m (38yd 10in) from the hospital main entrance.

  • The furthest Blue Badge bay is 55m (60yd 5in) from the hospital main entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are slopes/ramps.

  • The car park surface is tarmac.

  • There is a dropped kerb between the car park and the venue.

  • The dropped kerb does have tactile paving.

  • There is not a road to cross between the car park and the entrance.

  • The car park does not have a height restriction barrier.

  • There is a designated drop off point.

  • The drop off point is located just before the canopy leading to the main entrance.

  • There is a dropped kerb from the drop off point.

  • There is not tactile paving on the dropped kerb.

  • There is a machine to give change for parking just inside the main entrance.

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  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is free for Blue Badge holders.

  • The car park is located near to the West Entrance and the Emergency Department.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 5 Blue Badge parking bay(s) within the car park.

  • The dimensions of the Blue Badge parking bay(s) are 380cm x 620cm (12ft 6in x 20ft 4in).

  • The nearest Blue Badge bay is 37m (40yd 1ft) from the West Entrance.

  • The furthest Blue Badge bay is 45m (49yd 8in) from the West Entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are dropped kerbs.

  • The car park surface is tarmac.

  • There is a dropped kerb between the car park and the venue.

  • The dropped kerb does have tactile paving.

  • There is not a road to cross between the car park and the entrance.

  • The car park does not have a height restriction barrier.

  • There is a designated drop off point.

  • The drop off point is located to the right of the Urgent Care Centre and Emergency Department.

  • There is a dropped kerb from the drop off point.

  • There is not tactile paving on the dropped kerb.

  • There is no standard public parking on this side of the building.

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  • This information is for the entrance located at the east end of the building, facing the main visitor car park.

  • The entrance area/door is clearly signed.

  • There is step free access at this entrance.

  • There is a canopy or recess which provides weather protection at this entrance.

  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.

  • Standard manual wheelchairs are available for people to borrow at this entrance.

  • The main door(s) open(s) automatically.

  • The door(s) is/are double width.

  • The width of the door opening is 227cm.

  • There is a second set of doors.

  • The door(s) open(s) automatically.

  • The door(s) is/are double width.

  • The width of the door opening is 227cm.

  • This entrance is closed overnight between 21:00 and 06:00.

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  • Monday 07:45 - 17:00.

  • Tuesday 07:45 - 17:00.

  • Wednesday 07:45 - 17:00.

  • Thursday 07:45 - 17:00.

  • Friday 07:45 - 17:00.

  • Saturday 13:00 - 17:00.

  • Sunday 13:00 - 17:00.

  • The desk/counter is 13m (14yd 8in) from the Main Entrance - St Andrew's Wing.

  • There is level access to the desk/counter from the entrance.

  • The desk/counter is medium height (77cm - 109cm).

  • The desk/counter has a low (76cm or lower) section.

  • The desk/counter is staffed.

  • The lighting levels are medium.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • Staff are trained to use the system.

  • There is sufficient space to write or sign documents on the desk/counter.

  • When the reception desk is closed, there will usually be security staff available in the area.

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  • This information is for the entrance located at the west end of the building, near the Urgent Care and Emergency Department entrance.

  • The entrance area/door is clearly signed.

  • There is ramped/sloped access at this entrance.

  • There is a canopy or recess which provides weather protection at this entrance.

  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.

  • The main door(s) open(s) automatically.

  • The door(s) is/are double width.

  • The width of the door opening is 161cm.

  • There is a second set of doors.

  • The door(s) open(s) automatically.

  • The door(s) is/are double width.

  • The width of the door opening is 176cm.

  • The ramp/slope is located in front of and to the left of the entrance.

  • The ramp/slope gradient is easy.

  • The ramp/slope is permanent.

  • This entrance is closed overnight between 21:00 and 06:00.

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  • The desk/counter is 10m (10yd 2ft) from the West Entrance.

  • There is level access to the desk/counter from the entrance.

  • The desk/counter is high (110cm+).

  • The desk/counter has a low (76cm or lower) section.

  • The desk/counter is staffed.

  • The lighting levels are medium.

  • There is not a hearing assistance system.

  • There is sufficient space to write or sign documents on the desk/counter.

  • Although there is a sign for a hearing loop, the equipment is not in place.

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  • This information is for the entrance located at the west end of the building, to the right of the West Entrance.

  • The entrance area/door is clearly signed.

  • There is ramped/sloped access at this entrance.

  • There is a canopy or recess which provides weather protection at this entrance.

  • The entrance door(s) does/do contrast visually with its immediate surroundings.

  • The main door(s) open(s) automatically.

  • The door(s) is/are double width.

  • The width of the door opening is 182cm.

  • There is a second set of doors.

  • The door(s) open(s) automatically.

  • The door(s) is/are double width.

  • The width of the door opening is 182cm.

  • The ramp/slope is located in front of the entrance.

  • The ramp/slope gradient is easy.

  • The ramp/slope is permanent.

  • There is a level landing at the top of the ramp/slope.

  • This entrance is open 24 hours for access to the emergency services only.

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  • This information is for the entrance located at the west end of the building, to the right of the Urgent Care and Emergency Department entrance.

  • The entrance area/door is clearly signed.

  • There is step free access at this entrance.

  • There is not a canopy or recess which provides weather protection at this entrance.

  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.

  • There is an intercom but it is not at a convenient height for wheelchair users to gain access.

  • The main door(s) open(s) automatically (towards you).

  • The door(s) is/are single width.

  • The width of the door opening is 89cm.

  • This entrance gives direct access to the GP Co-operative reception and waiting area for out of hours services.

  • During the daytime, when the service works as part of the Urgent Care Centre, patients must first visit the main reception in the Urgent Care Centre and Emergency Department before being referred to the GP Co-operative.

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  • This information is for the entrance located on the south side of the building.

  • The entrance area/door is clearly signed.

  • There is ramped/sloped access at this entrance.

  • There is a canopy or recess which provides weather protection at this entrance.

  • The entrance door(s) does/do contrast visually with its immediate surroundings.

  • There is an intercom but it is not at a convenient height for wheelchair users to gain access.

  • The main door(s) open(s) automatically.

  • The door(s) is/are double width.

  • The width of the door opening is 145cm.

  • The ramp/slope is located in front of the entrance.

  • The ramp/slope gradient is easy.

  • The ramp/slope is permanent.

  • This entrance is for use between 21:00 and 06:00 for emergency access to the GP Unit and delivery suite.

  • The door is released by staff after contact by intercom.

  • During the daytime, the door can be used to exit the building, by operating a push pad, but a staff key fob is required to enter.

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  • There is step free access throughout the building via lift(s).

  • There are not doors in corridors which have to be opened manually.

  • The type of flooring in walkways and corridors is vinyl.

  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

  • Handrails are provided in some corridors.

  • Seating is provided in some corridors.

  • There is good colour contrast between the walls and floor in all corridors.

  • The lighting levels are good.

  • Lighting levels of at least 100 lux at floor level, were recorded in most corridors surveyed.

  • Wayfinding signage is provided.

  • The colour, design and typeface of signs is consistent throughout the building.

  • The wayfinding signage includes some pictograms.

  • Dementia friendly signage is not provided.

  • Maps are provided at key intersections.

  • The main building has a long straight corridor joining the main entrance in the east to the West Entrance. Most of the wards and services open off this corridor. The building is divided into zones 1 - 12. On the ground floor, these are shown by large blue numbers in an orange circle set into the blue flooring. The Main Entrance - St Andrew's Wing is located at Zone 1 and the West Entrance is at Zone 12. It is approximately 200m between the two entrances.

  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

  • This venue does not play background music in public areas.

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  • There is a lift for public use.

  • The lift is located to the right of the reception desk as you enter.

  • The lift is approximately 11m (12yd 1in) from the Main Entrance - St Andrew's Wing.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G,1.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 110cm (3ft 7in).

  • The dimensions of the lift are 160cm x 140cm (5ft 3in x 4ft 7in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is low.

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  • There is a lift for public use.

  • The lift is located to the right of the main corridor, after the entrance foyer.

  • Signs indicating the location of this lift are not clearly visible from the entrance.

  • The lift is approximately 25m (27yd 1ft) from the Main Entrance - St Andrew's Wing.

  • The lift is a standard lift.

  • Staff do not need to be notified for use of the lift.

  • The floors which are accessible by this lift are G,1.

  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.

  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.

  • Lift doors do contrast visually with lift lobby walls.

  • Lighting levels are at least 100 lux at floor level in the lift lobby.

  • The external controls for the lift are within 90cm - 110cm from the floor.

  • The colour contrast between the external lift controls and the control plate is poor.

  • The colour contrast between the external lift control plate and the wall is poor.

  • The clear door width is 160cm (5ft 3in).

  • The dimensions of the lift are 160cm x 330cm (5ft 3in x 10ft 10in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • There is not a list of floor services available within the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The internal controls for the lift are within 90cm - 120cm from the floor.

  • There is not a hearing loop system.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is low.

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  • There is a lift for public use.

  • The lift is located in the hospital corridor.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G,1.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 130cm (4ft 3in).

  • The dimensions of the lift are 155cm x 265cm (5ft 1in x 8ft 8in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is medium.

  • There are identical lifts at zones 3, 5, 9 and 11.

  • These are 25-50m apart.

  • At the time of our visit (May 2017) the Zone 11 lift was out of service.

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  • The floors which are accessible by stairs are G,1.

  • The stairs are located through 3 sets of double doors, immediately to the right after the main entrance.

  • The stairs are approximately 10m from the Main Entrance - St Andrew's Wing.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium (11cm - 17cm).

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting levels are bright.

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  • Signs indicating the location of the stairs are not clearly visible from the entrance.

  • There are manual, heavy, double doors to enter and exit the stairwell on all floors.

  • The floors which are accessible by stairs are G,1.

  • There are 15+ steps between floors.

  • The height of the step(s) is/are between the recommended 15cm and 18cm.

  • The going of the step(s) is/are between the recommended 30cm and 45cm.

  • The steps are clearly marked.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • Handrails are at the recommended height (90cm-100cm).

  • Handrails do cover the flight of stairs throughout its length.

  • Handrails are easy to grip.

  • Handrails do extend horizontally beyond the first and last steps.

  • There is a landing.

  • Clear signs indicating the facilities on each floor of the building are not provided on landings.

  • The lighting levels are good.

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  • The floors which are accessible by stairs are G,1.

  • The stairs are located off the main hospital corridor, next to each of the lifts.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are deep (18cm+).

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting levels are medium.

  • There are similar stairs at zones 3, 5, 9 and 11.

  • These are 25-50m apart.

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  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is located ahead from the main entrance and then on the right of the corridor, just after the entrance foyer.

  • This accessible toilet is approximately 35m (38yd 10in) from the Main Entrance - St Andrew's Wing.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens inwards.

  • The door is locked by a twist lock.

  • The door is heavy.

  • The width of the accessible toilet door is 86cm (2ft 10in).

  • The dimensions of the accessible toilet are 220cm x 225cm (7ft 3in x 7ft 5in).

  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on both sides.

  • The lateral transfer space is 85cm (2ft 9in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • There is not a spatula type lever flush.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are available in the cubicle.

  • There is a/are female sanitary and clinical waste disposal units.

  • There is not a flashing fire alarm beacon within the cubicle.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are not placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is placed higher than 100cm (3ft 3in).

  • The height of the hand dryer is 105cm (3ft 5in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder cannot be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a soap dispenser.

  • The soap dispenser cannot be reached from seated on the toilet.

  • The height of the soap dispenser is 90cm.

  • There is a wash basin.

  • The wash basin cannot be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the internal door and wall is good.

  • The contrast between the external door and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The toilet seat colour contrast is poor.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

  • Baby changing facilities are available within this accessible toilet.

  • The height of the baby change table once extended is 94cm (3ft 1in).

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  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is no signage on or near the toilet door.

  • This accessible toilet is located in a cubicle within the standard male and female toilets.

  • This accessible toilet is approximately 15m (16yd 1ft) from the West Entrance.

  • There is level access to this accessible toilet.

  • This is not a unisex toilet.

  • There are identical toilets in the male and female facilities.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a lever twist.

  • The door is light.

  • The width of the accessible toilet door is 83cm (2ft 9in).

  • The dimensions of the accessible toilet are 158cm x 186cm (5ft 2in x 6ft 1in).

  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 96cm (3ft 2in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • There is a spatula type lever flush.

  • There is not an emergency alarm.

  • Disposal facilities are available in the cubicle.

  • There is a/are female sanitary disposal units.

  • There is not a flashing fire alarm beacon within the cubicle.

  • There is a/are coat hook(s).

  • The coat hook is not within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on the left.

  • There is not a shelf within the accessible toilet.

  • There is not a mirror.

  • The height of the toilet seat above floor level is 49cm (1ft 7in).

  • There is not a hand dryer.

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is not a wash basin.

  • The contrast between the internal door and wall is poor.

  • The contrast between the external door and wall is poor.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The toilet seat colour contrast is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

  • There are wash basins (85cm high) and hand dryers in the shared area of the standard toilets.

  • There are mirrors, but these are not at a lower height suitable for a wheelchair user.

  • There is a heavy door (85cm) which opens away from you (push) to enter the male and female toilets.

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  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is located to the left as you exit the zone 5 lift and then at the entrance to the cafeteria on the right.

  • This accessible toilet is approximately 20m (21yd 2ft) from the Zone 5 lift.

  • There is level access to this accessible toilet.

  • This is by lift.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens inwards.

  • The door is locked by a twist lock.

  • The door is light.

  • The width of the accessible toilet door is 77cm (2ft 6in).

  • The dimensions of the accessible toilet are 214cm x 284cm (7ft x 9ft 4in).

  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 90cm (2ft 11in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • There is not a spatula type lever flush.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are available in the cubicle.

  • There is a/are female sanitary, general domestic waste and clinical waste disposal units.

  • There is not a flashing fire alarm beacon within the cubicle.

  • There is a/are coat hook(s).

  • The coat hook is within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on the right.

  • There is a shelf within the accessible toilet.

  • The shelf is higher than 100cm (3ft 3in).

  • There is a mirror.

  • Mirrors are not placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 49cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a soap dispenser.

  • The soap dispenser can be reached from seated on the toilet.

  • The height of the soap dispenser is 105cm.

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the internal door and wall is good.

  • The contrast between the external door and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The toilet seat colour contrast is poor.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

  • Baby changing facilities are available within this accessible toilet.

  • The height of the baby change table once extended is 94cm (3ft 1in).

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  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located straight ahead as you enter and then on the right of the corridor.

  • The female and male toilets are approximately 35m (38yd 10in) from the Main Entrance - St Andrew's Wing.

  • Inside the venue, there is level access to the female and male toilets.

  • An ambulant toilet with wall mounted grab rails is not available.

  • Lighting levels are medium.

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  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located on the left side of the corridor, after the West Entrance reception.

  • The female and male toilets are approximately 18m (19yd 2ft) from the West Entrance.

  • Inside the venue, there is level access to the female and male toilets.

  • This is by lift.

  • Lighting levels are medium.

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  • Standard toilet facilities are available.

  • The shared toilets that were surveyed are located to the left as you exit the Zone 5 lift and then at the entrance to the cafeteria on the right.

  • The shared toilet(s) is/are approximately 20m (21yd 2ft) from the Zone 5 lift.

  • Inside the venue, there is level access to the shared toilet(s).

  • This is by lift.

  • Lighting levels are medium.

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