St Peter's Hospital, Guildford Road, Chertsey, Surrey KT16 0PZ
01932 872 000
Guide Last Updated: 01/02/2018
St Peter’s Hospital is located between Woking and Chertsey approximately 1.5 miles away from junction 11 of the M25. From junction 11 follow the A317 west until you reach a roundabout from where the hospital is signposted.
The hospital has many onsite car parks all of which are chargeable including for Blue Badge holders. However, there are free 20 minute pickup and drop off points at the front of the hospital, outside the Surgical Appliances Unit at St Peter’s Hospital and in some car parks. The hospital also offers a number of concessions as well as a scheme for eligible patients to claim back their parking and travel costs.
There are regular bus services operating to St Peter’s Hospital from Woking, Staines and other surrounding areas. There is also a hopper shuttle bus which runs between Ashford and St Peters hospital sites, on Monday to Friday only, and is freely available to all staff, patients and visitors. Wheelchairs, baby buggies, pushchairs and walking frames cannot be accepted on the hopper bus due to the limited capacity of the vehicles and no secure storage available on the vehicles.
The nearest train stations to the hospital are in Chertsey (approximately 1.1 miles away) or Woking (approximately 4.4 miles away). Both stations are on the main bus routes.
Hospital Webpage on Travel.
Surrey County Council Information on Bus Travel.
National Rail Enquiries Website.
Hospital Webpage on Help with Travel.
There is a Patient Advice and Liaison Service (PALS) at the hospital.
The Patient Advice and Liaison Service (PALS) is located next to the reception desk on Level 1 of the Outpatients Building.
The telephone number for the Patient Advice and Liaison Service (PALS) is 01932 723553.
The email address for the Patient Advice and Liaison Service (PALS) is firstname.lastname@example.org.
There are volunteers available for help and assistance at the hospital.
Volunteers can be found at major junctions throughout the hospital corridors.
Hospital staff do receive disability awareness / equality training.
The alternative formats documents can be provided in include; Braille on request and large print on request.
BSL interpreters can be provided on request.
The venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There is/are 0 Blue Badge parking bay(s) within the car park.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is / are slopes/ramps.
The car park surface is tarmac.
There is not a road to cross between the car park and the entrance.
The car park does not have a height restriction barrier.
This car park is for staff, the nearest public car park is located next to 'The Ramp'.
Patient/visitor parking is situated in a number of places. These include pay and display and pay on exit car parks. There are a number of Blue Badge bays close to hospital entrances.
Unless you are visiting out of peak weekday hours it is recommended you park in the main Outpatients visitor car park where most spaces are available.
Parking charges are free for the first 20 minutes and then start at £3.50 for up to 2 hours, increasing by £1 an hour up to six hours. Parking machines accept the following coins: 10p, 20p, 50p, £1 and £2; and also £5, £10 and £20 notes. Credit/debit cards are accepted by the pay stations. Please click here for more information.
Aspects Restaurant is/are located at Nightingale House.
Access to Aspects Restaurant is via the car park at the front of Nightingale House.
From the car park, follow the path that runs parallel to Nightingale House and the entrance to the restaurant is directly ahead.
There is ramped/sloped access to Aspects Restaurant.
Aspects Restaurant is approximately 47m from the Nightingale House Car Park.
Wayfinding signage is provided.
Dementia friendly signage is not provided.
There is not level access into the venue.
The main door(s) open(s) towards you (pull).
The door(s) is / are double.
The door(s) is / are heavy.
The width of the door opening is 150cm (4ft 11in).
There is a ramp/slope to access this area/service.
The ramp/slope is located in front of the entrance.
The ramp/slope is moderate.
The ramp/slope is permanent.
There is a level landing at the top of the ramp/slope.
There is a/are handrail(s) at the ramp.
The handrail(s) is/are on the right going up.
Monday 07:30 - 15:00.
Tuesday 07:30 - 15:00.
Wednesday 07:30 - 15:00.
Thursday 07:30 - 15:00.
Friday 07:30 - 15:00.
Saturday 07:30 - 15:00.
Sunday 07:30 - 15:00.
There is level access to the service(s).
This venue does not play background music.
The type of flooring in walkways and corridors is vinyl/laminate.
The lighting levels are medium.
The following information is for the cafe.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is not a lowered section at the counter.
No chairs are permanently fixed.
Some chairs have armrests.
The nearest table is approximately 6m (6yd 1ft) from the main entrance.
The standard height for tables is 72cm.
Drinking straws are available.
There is ample room for a wheelchair user to manoeuvre.
Menus are hand held only.
Menus are not available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is hot and cold meals, snacks and drinks.
The female and male toilet facilities that were surveyed are located at the rear of the cafe.
The female and male toilets are approximately 19m (20yd 2ft) from the main entrance.
Inside the venue, there is level access to the female and male toilets.
An ambulant toilet with wall mounted grab rails is not available.
Lighting levels are bright.