Flagship Centre

Main Street, Bangor, Co. Down BT20 5AU

02891 456 700

management@flagshipcentre.com

www.flagshipcentre.com

Guide Last Updated: 04/10/2017

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Access Guide

  • Monday 09:00 - 18:00.

  • Tuesday 09:00 - 18:00.

  • Wednesday 09:00 - 18:00.

  • Thursday 09:00 - 18:00.

  • Friday 09:00 - 18:00.

  • Saturday 09:00 - 18:00.

  • Sunday 13:00 - 17:00.

  • The venue is situated within the centre of the town.

  • This venue is situated in Bangor.

  • The venue is not situated on a road which has a steep gradient.

  • There is not a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Bangor.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is free for Blue Badge holders.

  • The car park type is multi storey.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 10+ designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 420cm x 610cm (13ft 9in x 20ft).

  • The nearest designated bay is 50m (54yd 2ft) from the car park entrance.

  • The furthest designated bay is 15m (16yd 1ft) from the car park entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user unaided.

  • The car park surface is tarmac.

  • The patron does not have to cross a road.

  • The car park does have a height restriction barrier.

  • The maximum height is 200cm (6ft 7in).

  • There is not a designated drop off point.

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  • This information is for the entrance located at the front of the building.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 212cm (6ft 11in) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading to the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

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  • This information is for the entrance located at the rear of the building.

  • There is level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 232cm (7ft 7in) wide.

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  • There is level access to the service.

  • This venue does play background music.

  • Music is played throughout the building.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are varied.

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  • The floors which are accessible by stairs are G-1-2-3-4.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting level is medium.

  • Escalator(s) can be used to access other floors.

  • The floors which are accessible by escalator are G-FC-1.

  • The escalators steps are not clearly marked.

  • The head and foot of the escalators are not clearly marked.

  • The lighting level is bright.

  • FC stands for Food Court.

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  • There is a lift for public use.

  • The lift is located at the rear of the building.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1-2-3-4.

  • The lift is 5m (16ft 5in) from car park entrance.

  • The clear door width is 130cm (4ft 3in).

  • The dimensions of the lift are 210cm x 220cm (6ft 11in x 7ft 3in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do not have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is medium.

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  • There are steps to access this area / service.

  • The steps are located leading to the management suite.

  • There is / are 12 step(s) to the area / service.

  • Lighting levels at the steps are medium.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The handrails are on the left going up.

  • There is a standard and / or platform lift to access this service.

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  • The lift is located leading to the management suite.

  • The lift is a platform lift.

  • The platform lift accesses a small level change.

  • There are not separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does not have a visual floor indicator.

  • The lift does not have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do not have Braille markings.

  • The lift controls do not have tactile markings.

  • The lighting level in the lift is medium.

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  • Standard toilets are available.

  • The female and male toilets are located at the front of the first floor.

  • The female and male toilets are 50m (55yd) from the main lift.

  • Inside the venue, there is not level access to the female and male toilet.

  • Lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located at the front of the first floor.

  • The height of the baby change table once extended is 92cm (3ft 0in).

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  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 48m (52yd) from the main lift.

  • The accessible toilet is located at the front of the first floor.

  • There is not level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 86cm (2ft 10in).

  • The door is heavy.

  • Floor manoeuvring space is clear in the accessible toilet.

  • The dimensions of the accessible toilet are 148cm x 260cm (4ft 10in x 8ft 6in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 82cm (2ft 8in).

  • There is a dropdown rail on the transfer side.

  • There is not a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is not a functional emergency alarm available.

  • It is out of reach (higher than 10cm (0ft 4in) from floor).

  • Disposal facilities are available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors in the accessible toilet.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 46cm (1ft 6in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is placed higher than 100cm (3ft 3in).

  • The towel dispenser is 108cm (3ft 7in) high.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is placed higher than 100cm (3ft 3in).

  • The toilet roll holder is 102cm (3ft 4in) high.

  • There is a sink.

  • The sink cannot be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is fair.

  • The contrast between the drop down rails and wall is fair.

  • The contrast between the walls and floor is fair.

  • Lighting levels are bright.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading to the toilets.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

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  • Staff do receive disability awareness / equality training.

  • A member of staff trained in BSL skills is not normally on duty.