Skip to main content

Queen Mother Stand - Third Floor - Hospitality Boxes 12-20

Aintree Racecourse, Ormskirk Road, Aintree, Liverpool, L9 5AS

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting Here

  • By Road View
    • From the south, leave M6 at J21A and join M62 west. Leave M62 at J6 to join M57, follow signs for races. From North Leave M6 at J26 and join M58, follow signs for races. From Mersey Tunnels follow signs for Preston, then for A59, then signs for races. The main entrance to the racecourse via Grand National Avenue is just off Ormskirk Road (A59). Please use this entrance for conference and events. For Sat Nav users, please enter the postcode L9 5AS.
    • There is parking for up to 1,800 cars. Car parking is available for free at Aintree on non Grand National meetings. For the Randox Health Grand National Festival car parking is limited and must be purchased in advance. To enquire or make a booking, call the Booking Line on 0344 579 3001. Parking needs to be pre-booked and is not available for purchase on the day.
  • By Bus View
  • By Train View
    • The nearest Railway Station is Aintree.
    • The easiest way to reach Aintree is by train. The nearest mainline station to Aintree is Liverpool Lime Street. Liverpool Central Station is just a short walk from Lime Street, where you can catch a train to Aintree. Aintree Station is directly opposite the racecourse, where regular trains run every 15 minutes on racedays (more frequently during The Randox Health Grand National Festival).
    • For more information on National Rail please click here (opens new tab).

Getting Help and Assistance

Raceday Parking

Outside Access (Enclosure Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the opening is 140cm.
  • Ramp/Slope View
    • The ramp/slope is located leading up to the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
  • Comments View
    • On race days there are double doors that are permanently held open with a width of 130 cm.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the right after the main entrance.
    • The stairs are approximately 5m from the Enclosure Entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are G, 1, 2, 3.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.
  • Comments View
    • There is an identical set of stairs at the opposite side of the building.

Lift

  • There is a lift for public use.
  • The lift is located just inside the main entrance to the right.
  • The lift is approximately 2m (2yd 7in) from the main entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1, 2, 3.
  • There are manual, double doors which may be difficult to open to access the lift lobby on all floors.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 105cm (3ft 5in).
  • The dimensions of the lift are 187cm x 137cm (6ft 2in x 4ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.
  • Comments View
    • There is an identical lift at the opposite side of the building.

Getting Around (Queen Mother Stand Third Floor)

  • Access View
    • There is step-free access throughout the third floor.
  • Circulation View
    • There are not doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • Access to other floors/levels is via stairs and lift.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.

Entrance (Hospitality Boxes 12-20)

  • Entrance View
    • This information is for the entrance located on the third floor of the Queen Mother Stand.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance, via lift.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the opening is 140cm.

Counter (Betting Counter)

  • Counter View
    • The counter is located on the Hospitality Boxes 12-20 corridor.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter, via lift.
    • There is a clear unobstructed route to the counter.
    • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the counter are good.
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the counter.
  • Comments View
    • There is also an identical counter at the opposite end of the corridor.

Executive Boxes (Hospitality Boxes 12-20)

  • The boxes are located on the third floor.
  • There are 9 boxes on this floor.
  • The box surveyed was Guests of Betfred.
  • The other boxes in this stand/area have a similar layout.
  • There is step-free access to this area, via lift.
  • There is a/are single, heavy manual door(s) to access this area.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet.
  • The lighting levels are good.
  • The clear floor space beneath tables in the room(s) is 70cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of service provided in this box can vary.
  • There is not designated seating for wheelchair users in the pitch viewing area.
  • There is a single sliding door with a width of 150cm to access the viewing area. There is stepped access to the racecourse viewing area.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) for public use.
  • The nearest accessible toilet(s) is/are located on the ground floor of the Queen Mother stand, next to the Valentine Suite.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the left along the third floor corridor.
    • There is step-free access into the female and male toilet(s), via lift.
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin(s) tap type is push.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Related Access Guides