Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Princess Royal Stand - Fourth Floor - Princess Royal Suite

Aintree Racecourse, Ormskirk Road, Aintree, Liverpool, L9 5AS

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting Here

  • By Road View
    • From the south, leave M6 at J21A and join M62 west. Leave M62 at J6 to join M57, follow signs for races. From North Leave M6 at J26 and join M58, follow signs for races. From Mersey Tunnels follow signs for Preston, then for A59, then signs for races. The main entrance to the racecourse via Grand National Avenue is just off Ormskirk Road (A59). Please use this entrance for conference and events. For Sat Nav users, please enter the postcode L9 5AS.
    • There is parking for up to 1,800 cars. Car parking is available for free at Aintree on non Grand National meetings. For the Randox Health Grand National Festival car parking is limited and must be purchased in advance. To enquire or make a booking, call the Booking Line on 0344 579 3001. Parking needs to be pre-booked and is not available for purchase on the day.
  • By Bus View
  • By Train View
    • The nearest Railway Station is Aintree.
    • The easiest way to reach Aintree is by train. The nearest mainline station to Aintree is Liverpool Lime Street. Liverpool Central Station is just a short walk from Lime Street, where you can catch a train to Aintree. Aintree Station is directly opposite the racecourse, where regular trains run every 15 minutes on racedays (more frequently during The Randox Health Grand National Festival).
    • For more information on National Rail please click here (opens new tab).

Getting Help and Assistance

Raceday Parking

Outside Access (The Princess Royal Stand - Main Entrance and Reception)

  • Entrance View
    • This information is for the entrance located off the main car park.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 152cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There are bollards at this entrance.
    • The minimum width between the bollards is 108cm.
    • There is a member of staff available for assistance at this entrance.
  • Comments View
    • A set of manual double doors with a width of 160cm are to the right of the automatic doors.

Other Floors (The Princess Royal Stand)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located in the Princess Royal Stand reception area.
    • The stairs are approximately 6m from the main entrance.
    • The stairs are clearly visible from the entrance.
    • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are G, 1, 2, 3, 4.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.

Lift (The Princess Royal Stand)

  • There is a lift for public use.
  • The lift is located in the The Princess Royal Stand reception area.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 11m (12yd 1in) from the the Princess Royal Stand Main Entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1, 2, 3, 4.
  • There are manual, double doors which may be difficult to open to access the lift lobby on all floors.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 190cm x 140cm (6ft 3in x 4ft 7in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Eating and Drinking (Princess Royal Suite)

  • The following information is for the restaurant/bar.
  • The restaurant/bar is located on the fourth floor of The Princess Royal Stand.
  • There is step-free access to the restaurant/bar.
  • There is a/are double, heavy manual door(s) to access this area.
  • Full table service is available.
  • Food and/or drinks can be ordered from the service counter.
  • The height of the service counter is high (110cm+) .
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system .
  • There is step-free access within the restaurant/bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does not play background music.
  • Background music varies according to the function/event.
  • The type of flooring in this area is carpet.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The nearest table is approximately 2m from the entrance/opening.
  • The nearest table is approximately 3m from the till/counter.
  • The distance between the floor and the lowest table is 68cm.
  • The distance between the floor and the highest table is 74cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • The lighting levels are good.
  • Comments View
    • The Princess Royal Suite can be partitioned off and split into two separate rooms.

Princess Royal Suite - Trackside Viewing

  • There is level access to the trackside viewing area from the Princess Royal Suite.
  • There are 5 sets of double doors leading to the trackside viewing area.
  • The doors are heavy, 160cm wide and push away from you.
  • There are 1 to 4 steps leading down to the front of the viewing area.
  • The steps are 16cm high and are not well marked.
  • No handrails are available for assistance.
  • There is no designated seating area marked for wheelchair users.

Accessible Toilet(s) (Princess Royal Suite)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located to the left when exiting the lift on the fourth floor.
    • This accessible toilet is approximately 4m (4yd 1ft) from the lift.
    • There is step-free access into the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a steward.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm.
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 153cm x 224cm (5ft x 7ft 4in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 87cm.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is no dropdown rail.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 143cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is not a mirror.
    • There is not a shelf next to the toilet.
    • The toilet has a lid.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 104cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 98cm (3ft 3in).

Standard Toilet(s) (Princess Royal Suite)

  • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located to the left when exiting the lift on the fourth floor.
    • The female toilet(s) is/are approximately 3m (3yd 10in) from the lift.
    • There is step-free access into the female toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin(s) tap type is sensor.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located to the left when exiting the lift on the fourth floor.
    • The male toilet(s) is/are approximately 6m (6yd 1ft) from the lift.
    • There is step-free access into the male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin(s) tap type is sensor.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Related Access Guides