Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
Opening Times (Conservatory Restaurant)
- Monday 07:00 - 09:30.
- Monday 18:30 - 21:30.
- Tuesday 07:00 - 09:30.
- Tuesday 18:30 - 21:30.
- Wednesday 07:00 - 09:30.
- Wednesday 18:30 - 21:30.
- Thursday 07:00 - 09:30.
- Thursday 18:30 - 21:30.
- Friday 07:00 - 09:30.
- Friday 18:30 - 21:30.
- Saturday 08:00 - 10:00.
- Saturday 18:30 - 21:30.
- Sunday 08:00 - 10:00.
- Sunday 18:30 - 21:30.
- Sunday 12:00 - 14:00.
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Comments
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- The restaurant is open in the mornings for breakfast and in the evenings for dinner.
- The restaurant opens at midday on Sundays for 2 hours for both Sunday lunch and Sunday roast.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 200cm x 400cm (6ft 7in x 13ft 1in).
- On street Blue Badge parking is located on Le Pollet.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located on Le Pollet.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The nearest convenient place to park is the North Beach Car Park on St Julian's Pier.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is ramped/sloped or stepped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The width of the door opening is 120cm.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the door opening is 94cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is portable.
- There is not a level landing at the top of the ramp/slope.
- Please contact a member of staff for use of the portable ramp.
- There is not a/are not handrail(s) at the ramp.
- The width of the ramp/slope is 109cm (3ft 7in).
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 2 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- There is not a/are not handrail(s) at the step(s).
Outside Access (JB Parkers Bar Entrance)
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Entrance
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- This information is for the entrance located at the front of the bar.
- There is ramped/sloped and stepped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The width of the door opening is 114cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the door opening is 82cm.
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Ramp/Slope
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- The ramp/slope is located on the path leading to the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope does not bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 9cm.
- There is not a/are not handrail(s) at the step(s).
Reception
- The reception desk is 2m (6ft 7in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- The desk does not have a lowered section.
- Lighting levels are medium.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- The lighting levels are varied.
Eating and Drinking (Conservatory Restaurant)
- The following information is for the restaurant.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 8m (8yd 2ft) from the lift.
- The standard height for tables is 73cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are not available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is Fine Dining.
Eating and Drinking (JB Parkers Bar)
- The following information is for the restaurant/bar.
- The bar does serve food.
- Full table service is available.
- Some tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 2m (2yd 7in) from the restaurant entrance.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- The distance between the floor and the highest table is 105cm (3ft 5in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are not available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
- Children are not welcomed in the bar area.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is a traditional pub menu.
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Comments
View
- Access to the bar from the hotel is via 2 deep steps, with a handrail on the right going up.
- There is a wine cellar in the basement used for wine tasting.
- If needed, the wine tasting can be moved to upstairs.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located on the second floor.
- The fitness suite is 5m (5yd 1ft) from the lift.
- There is not step free access to the fitness suite.
- There are doors into the fitness suite.
- The doors open away from you (push).
- The doors are heavy.
- The opening is 77cm wide.
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Fitness Suite (General)
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- Staff receive no training in assisting disabled people.
- A portable hearing loop is not available for induction.
- There is not clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Level Change (Fitness Suite)
- There are steps to access this area / service.
- The steps are located leading up to the facilities.
- There is / are 1 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The step(s) is/are clearly marked.
- The steps are deep.
- The steps do not have handrails.
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1, 2 and 3.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting levels are medium.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are Sausmarez Suite, Rooms 201-205, 301-302 & 313-317 and Sarnia and Bailiwick Suites.
Lift (New)
- The lift is located ahead as you enter.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1, 2 and 3.
- The lift is approximately 10m (10yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 110cm x 142cm (3ft 7in x 4ft 8in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Room
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General Information
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- The Tourist Board rating is 3.
- There are 49 rooms in total.
- There are 0 standard ground floor rooms.
- There are 49 standard rooms on other floors.
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Accessible Rooms
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- There are not accessible ensuite facilities.
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Auxiliary Aids - General
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- Some rooms have auxiliary aids for people with sensory impairments.
- The available auxiliary aid(s) is(are) Teletext/subtitles/Ceefax.
- The venue does not provide other auxiliary aids for people with mobility impairments.
- Assistance dogs are welcome to stay with guests in rooms.
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Ground Floor Standard Rooms
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- There are not standard rooms on the ground floor.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors can be accessed by lift.
- Adjoining rooms are not available.
Level Change (Rooms 224-228)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading up to the rooms.
- The ramp or slope is permanent.
- The width of the ramp or slope is 120cm (3ft 11in).
Accessible Toilet
- Accessible toilet facilities are available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located next to the restaurant on the first floor.
- The female and male toilets are 30m (33yd) from the lift.
- Inside the venue, there is level access to the female and male toilet.
- This is by lift.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Standard Changing Room
- There are standard changing rooms available.
- The standard changing room is 8m (26ft 3in) from the lift.
- The standard changing room is 2m (6ft 7in) from the fitness suite.
- The standard changing rooms are located next to the fitness suite.
- There is not level access to the standard changing rooms.
Standard Shower
- There is level access to the services from the shower facilities.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- A member of staff trained in BSL skills is not normally on duty.