Access Guide
Getting Here
-
By Road
View
- Silverburn Shopping Centre is located in the Southern area of Glasgow, located off Junction 2 of the M77.
For Sat Nav users please use postcode; G53 6EW. - There are 4 car parks located around the shopping centre; Multi-Storey Car Park, Green Car Park, Yellow Car Park and Red Car Park.
- Silverburn Shopping Centre is located in the Southern area of Glasgow, located off Junction 2 of the M77.
-
By Bus
View
- There is a bus stop within 150 metres of the shopping centre.
- Stagecoach Routes include: X17
The following First Glasgow bus services pick up and drop off at Silverburn: 3 - 10 - 49 - 57 - M6 - X8.
The X8 is an express bus that is available from Buchanan Bus Station and Union Street.
McGills Bus Services include; Number 3 Bus and Number 6 Bus.
-
By Train
View
- The nearest Railway Station is Kennishead.
- For more information on National Rail Services please click here (opens new tab).
Getting Help and Assistance
- For the map of the Shopping Centre please click here (new tab).
- There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- Off the toilet area near the Level 0 car park entrance, between Marks & Spencer and Claire's.
- The venue does not offer a quiet shopping experience.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include mobility scooters, mobile hoists, wheelchairs and motorised wheelchairs.
- To obtain mobility aids please contact Shopmobility.
- Staff receive Disability Awareness and Equality training.
- Staff receive Dementia Awareness training.
- Staff do not receive Deaf Awareness training.
Opening Times
- Monday 09:00 - 21:00.
- Tuesday 09:00 - 21:00.
- Wednesday 09:00 - 21:00.
- Thursday 09:00 - 21:00.
- Friday 09:00 - 21:00.
- Saturday 09:00 - 19:00.
- Sunday 10:00 - 19:00.
Shopmobility
- Shopmobility is located on Level 0 of the Multi-Storey Car Park.
Entrance (Shopmobility)
- This information is for the entrance located next to the designated Blue Badge parking bays, on Level 0.
- The entrance area/door is clearly signed.
- This entrance sign says 'Shopmobility'.
- There is step-free access at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (towards you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 100cm from floor level.
- The door(s) is/are double width.
- The width of the door opening is 180cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
-
Comments
View
- There is a 100cm high push pad button on the right when exiting.
Reception
- The reception point is located to the left as you enter.
- The reception point is approximately 3m (3yd 10in) from the Shopmobility entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is 73cm .
- There is sufficient space to write or sign documents on the counter.
- There is a hearing assistance system at the reception point.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- The type of flooring in the reception area is carpet.
- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The following types of seating can be found in this area; chairs with armrests.
- There is sufficient space for a wheelchair user to use the waiting area.
Shopmobility
- Route maps are available.
- Manual wheelchairs are available.
- Powered wheelchairs are available.
- Powered scooters are available.
- Equipment does not have to be booked in advance.
- There is not a hire charge.
- Escorts are not normally available to assist around town / city.
- Trained escorts are not available for people with a visual impairment.
- Trained escorts are not available for people with a hearing impairment.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
- The nearest accessible toilet(s) is/are located within the Silverburn Shopping Centre, near the Level 0 car park entrance.
Standard Toilet(s)
- Standard toilet facilities are not available.
- The nearest standard toilet(s) is/are located within the Silverburn Shopping Centre, near the Level 0 car park entrance.