Access Guide
Introduction
- Services / facilities within the building include a garden centre.
- Services / facilities within the grounds include a gift shop.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Elsecar.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 9 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 360cm x 480cm (11ft 10in x 15ft 9in).
- The nearest Blue Badge bay is 2m (2yd 7in) from the main entrance.
- The furthest Blue Badge bay is 10m (10yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- Overflow parking areas have a loose gravel surface.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The width of the door opening is 170cm.
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Ramp/Slope
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- The ramp/slope is located immediately beyond the entrance.
- The gradient of the ramp/slope is slight.
Counter (Kiosk/Paypoint)
- The counter is 2m (2yd 7in) from the main entrance.
- There is level access to the counter from the entrance.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 110cm (3ft 7in).
- There is not a lowered section.
- There is not a hearing assistance system.
- The height of the counter is high (110cm+).
- Lighting levels are medium.
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Comments
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- There is a credit/debit card reader on the counter.
- The credit/debit card reader is not fixed.
Garden Centre
- The garden centre is outdoors.
- The garden centre surface is block paved throughout.
- The surface is mostly even.
- There are slight and steep slopes towards the rear of the garden centre.
- The majority of aisles have a width of 150cm+.
- The garden centre is used to access the other facilities at this site.
Level Change (Garden Centre)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in the center of the garden centre, leading to the restaurant, pet and aquatic centre and family farm.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on the right going up.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in the center of the garden centre, leading to the restaurant, pet and aquatic centre and family farm.
- There is/are 4 step(s) to the area/service.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Entrance (Gift Shop Entrance)
- This information is for the entrance located in the center of the site.
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Entrance
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- There is step-free access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 97cm.
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Comments
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- Access to the gift shop is level, however there are ramps/slopes within the garden centre leading to the gift shop.
Reception
- The desk/counter is 2m (2yd 7in) from the gift shop entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
Counter (Gift Shop)
- The counter is 18m (19yd 2ft) from the entrance.
- There is level access to the counter from the entrance.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 91cm (2ft 12in).
- There is not a lowered section.
- There is not a hearing assistance system.
- The height of the counter is medium height (77cm - 109cm).
- Lighting levels are medium.
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Comments
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- There is a credit/debit card reader.
- The debit/credit card reader is not fixed.
Inside Access (Gift Shop)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the gift shop.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Level Change (Gift Shop)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the rear of the gift shop, leading to the garden shop.
- There is/are 2 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- There is a lift to access this area/service.
- The lift does bypass the step(s).
Lift (Gift Shop)
- There is a lift for public use.
- The lift is located to the rear of the gift shop leading to the garden shop.
- The lift is a platform lift.
- The floors which are accessible by this lift are G and UG.
- The platform lift accesses a small level change.
- The lift is approximately 18m (19yd 2ft) from the gift shop entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 80cm x 135cm (2ft 7in x 4ft 5in).
- There are separate entry and exit doors in the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Counter (Garden Shop)
- The counter is 4m (4yd 1ft) from the lift.
- There is level access to the counter from the entrance.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 88cm (2ft 11in).
- There is not a lowered section.
- The height of the counter is medium height (77cm - 109cm).
- Lighting levels are medium.
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Comments
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- There is a credit/debit card reader.
- The credit/debit card reader is not fixed.
Entrance (Pet & Aquatics Centre Entrance)
- This information is for the entrance located at the rear of the garden centre leading into the pet and aquatics centre.
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Entrance
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- There is ramped/sloped access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 147cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
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Comments
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- There are security barriers at this entrance.
- The width between the security barriers is 97cm.
Inside Access (Pet & Aquatics Centre)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the rear left of the garden centre.
- The female and male toilets are approximately 140m (153yd 4in) from the main entrance.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels are medium.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is written text and tactile signage on or near the toilet door.
- This accessible toilet is approximately 140m (153yd 4in) from the main entrance.
- This accessible toilet is located to the rear left of the garden centre.
- There is not level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 89cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 238cm x 187cm (7ft 10in x 6ft 2in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 70cm (2ft 4in).
- There are dropdown rails on both sides of the toilet.
- There is a flush on the transfer side.
- The tap type is twist/turn.
- There is not a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste and sanitary disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 42cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 110cm (3ft 7in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 82cm (2ft 8in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 102cm (3ft 4in).
Level Change (Accessible and Standard Toilets)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of the entrance to the accessible toilet.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in the doorway to the standard toilets.
- There is/are 1 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does not bypass the step(s).
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- Home visits / services are available.