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Find accessibility guides for Marks & Spencer stores

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Welcome to DisabledGo.com

DisabledGo have published access guides for over 600 Marks & Spencer stores. Stores that have opened in 2017 and those run by franchise partners are currently being added. If the store you are looking for is not available please get in touch and we can update you on our progress.

To search for Marks & Spencer stores simply –


  • Type the town, city or postcode you want to search by in the middle box above

  • Select the distance from the dropdown box

  • Click 'Search'

  • Click on ‘View Detailed Access Guide’ for the store you are interested in

  • Expand the sections to look at photographs, measurement and lots more


  • “At M&S we put the customer at the heart of everything we do. As part of this we work hard to make our stores accessible. We’re proud of how our stores are designed to be inclusive for everyone and have led the High Street on a number of initiatives such as hearing loops.

    We’re proud to be the first food, clothing and home retailer to work with DisabledGo.com to provide independently assessed accessibility information to all our High Street stores. We hope that you find the guides a helpful resource.

    We know there’s always more we can do and we’ll keep listening to our customers and colleagues, improving and making changes to ensure everyone can enjoy shopping at Marks & Spencer".

    Karl Newcombe, M&S


    If you would like to feedback to DisabledGo on this work please contact us  on 01438 842710 or  email MandS@disabledgo.com

    If you would like to feedback to Marks & Spencer on this work please visit http://www.marksandspencer.com/s/contact-us