Foreword by Councillor Lord True, Leader, Richmond upon Thames Council
Richmond upon Thames is one of the most attractive urban locations in the UK. Our population of over 180,000 enjoys one of the safest environments in Greater London, with access to a wide range of employment, educational and leisure opportunities. We host over 4.5 million tourists annually, who inject nearly £200m into the local economy.
We also pride ourselves as being a place where everyone can enjoy these benefits. As part of our commitment to inclusion and fairness we are striving to ensure that facilities, services and businesses across the borough provide facilities for our residents and visitors who are disabled.
Huge steps have been made by local businesses and public services to meet such needs. However, disabled people can still encounter obstacles in their everyday life that prevents them from doing the things everyone else takes for granted, such as going for a meal, visiting attractions, making a trip to the cinema, seeing a play, seeking medical attention, attending a concert.
Here in Richmond we believe that public services, local businesses and service providers should work, in whatever way we can, to continuously improve access to venues and services thus enabling fuller participation by all.
Since October 2004 we have worked jointly with NHS Richmond and DisabledGo to produce this access guide to venues in the borough.
This guide offers anyone living, working or visiting the Borough the means to find detailed access information about all kinds of shops, pubs, restaurants, hotels, theatres, services and more. Information is provided on the accessibility of mobility aids; access for people with physical or sensory concerns; and other disability access issues.
Set out in a simple, easy to read, and easy to use, format the guide can be searched through the following headings: -
Community - covering groups, centres, information
Entertainment, Culture & Leisure - tourist attractions, sports facilities, bars
Public & Professional - banks, public buildings, vets, opticians
Travel & Accommodation - car parks, hotels, transport, and
Retail & Shopping - hairdressers, clothes shops, post offices
More importantly, the guide gives residents, visitors and workers the opportunity to exercise real choices in everyday matters by: -
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Encouraging businesses and other service providers to enhance their premises and services to meet the needs of all clients.
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Encouraging businesses and services to increase their client base through improved access for all and consequently expand their market.
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Providing greater security by giving prior knowledge of a venue or a service's accessibility.
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Creating an inclusive environment in the borough by developing more opportunities for everyone to participate as full and equal citizens, and
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Providing service that can be used by everyone.
Whether it is for employment, education, leisure or business I encourage you to use this guide and encourage your family, friends and colleagues to use it also.
Councillor Lord True