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Frequently Asked Questions

How do I search your website?
Our website can be searched in 2 ways, using the Quick Search or by selecting one of the buttons on the homepage e.g. Places to Go or Education. Both search options are on our homepage. For more information please take a look at Searching Our Site.

How are you funded?
DisabledGo is funded by a range of public sector partners; you will see a welcome message from our partners when you explore our information to each local area. You will also see our partner's logo at the top of each access guide page. DisabledGo works with over 200 partners across the UK and Ireland.

My area isn't featured, how can I get it on the website?
DisabledGo's aim is to cover all of the UK, Ireland and beyond, however, to do this we require funding from the relevant public bodies. If you would like to help us bring DisabledGo to your area or an area you are interested please take a look at our request page.

How can I get my venue featured?
If you would like your venue featured on www.disabledgo.com please contact us at questions@disabledgo.com.

How do you get this information?
We get this information by sending a surveyor to visit each venue. The surveyor collects the data on a hand held computer, taking relevant measurements and photographs and talking to a representative of the service face to face. The survey template that is used can collect over 800 individual pieces of information, per venue, relating to access. The DisabledGo survey template was launched after an initial 2 year consultation period with disabled people. It has then been refined over the past 8 years by DisabledGo involvement events. To find out more please see How We Do It.

How do I link to disabledgo.com?To link to DisabledGo please take a look at our Downloads page in Corporate and Media or contact us as questions@disabledgo.com.