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Disabled Access Guide for ZSL Whipsnade Zoo - Wild Bite Cafe
B4540
Whipsnade
Dunstable
Bedfordshire
LU6 2LF
Tel: 01582 871 331
Fax: 01582 872 649
Web: http://www.zsl.org/whipsnade
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Introduction
Related link ZSL Whipsnade Zoo - Main Entrance & Car Park.
Related link ZSL Whipsnade Zoo - General Zoo Access.
The zoo has wheelchairs available for hire and visitors are advised to book them in advance by calling the Retail Shop on 01582 871 517.
A refundable deposit of £25.00 is required by leaving credit card details as security and identification.
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 10:00 - 15:30 |
| Tuesday | 10:00 - 15:30 |
| Wednesday | 10:00 - 15:30 |
| Thursday | 10:00 - 15:30 |
| Friday | 10:00 - 15:30 |
| Saturday | 10:00 - 15:30 |
| Sunday | 10:00 - 15:30 |
Location
The venue is situated within the centre of the area.
This venue is situated in Whipsnade.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Luton.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park is at the side of the venue.
The car park type is open air/surface.
There are 0 designated parking bay(s) within the car park.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are loose chippings.
The car park surface is loose chippings.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does not have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the venue.
There is not level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 152cm (4ft 11in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading to the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
Inside Access
There is level access to the service.
This venue does not play background music.
The lighting levels are medium.
Motorised scooters are allowed in public parts of the venue.
Restaurant / Bar
The following information is for the cafe.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks cannot be brought to the table.
There is not a lowered section at the service counter.
No tables are permanently fixed.
Some chairs are permanently fixed.
No chairs have armrests.
The nearest table is 1m (3ft 3in) from the main entrance.
The distance between the floor and the lowest dining table is 76cm (2ft 5in).
The distance between the floor and the highest dining table is 76cm (2ft 5in).
Menus are available on the wall only.
Menus are not available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are not clearly written.
Menus are presented in contrasting colours.
The type of food served here is hot and cold meals and snacks.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The accessible toilet is 20m (22yd) from the main entrance.
The accessible toilet is located at the rear of the venue.
There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the accessible toilet door is 84cm (2ft 9in).
The door is heavy.
The dimensions of the accessible toilet are 145cm x 180cm (4ft 9in x 5ft 10in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 68cm (2ft 2in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the accessible toilet.
There are mirrors in the accessible toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 49cm (1ft 7in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is placed higher than 100cm.
The hand dryer is 112cm (3ft 8in) high.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are medium.
Baby change facilities are located within the venue.
The baby change facilities are located in the adapted toilet.
The height of the baby change table once extended is 93cm (3ft).
Inside the venue, there is level access to the baby change facility.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located at the rear of the venue.
The female toilets are 22m (24yd) from the main entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are medium.
Access to Standard Male Toilets
The male toilets are located on the left as you enter.
The male toilets are 1m (3ft 3in) from the main entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are medium.
Additional Information
Staff do receive disability awareness / equality training.
Staff are not Text Relay aware.
Plastic cups are available.
Plastic cutlery is available.
Drinking straws are available on request.
Assistance Dogs are not allowed into the zoo.
The zoo provides two kennels next to the main entrance which are for assistance dogs only.
Assistance dogs will be kept in the kennels for the duration of the visit and the zoo provides them with water only.
Owners are required to leave contact details and must check on their dog at regular intervals during the visit.
