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Disabled Access Guide for York Theatre Royal
St. Leonards Place
York
YO1 7HD
Tel: 01904 658162
Fax: 01904 550164
Email: info@yorktheatreroyal.co.uk
Web: http://www.yorktheatreroyal.co.uk
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 10:00 - 18:00 |
| Tuesday | 10:00 - 20:00 |
| Wednesday | 10:00 - 20:00 |
| Thursday | 10:00 - 20:00 |
| Friday | 10:00 - 20:00 |
| Saturday | 10:00 - 20:00 |
| Sunday | Closed |
The opening times refer to the box office.
The theatre opening times vary according to performances.
The box office number is 01904 623568.
Location
The venue is situated within the centre of the city.
This venue is situated in York.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is York.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does not have its own car park.
There is not a car park for public use within 200m (approx).
On street marked Blue Badge bays are not available.
Clearly signed and/or standard on street marked bays are not available.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located to the front of the building.
There is level access to the service.
The main doors open towards you (pull).
The doors are heavy.
The door opening is 145cm (4ft 9in) wide.
Reception (Box Office)
The reception desk is 5m (16ft 4in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk has a lowered section.
Lighting levels are medium.
There is a hearing assistance system.
The hearing system is infrared.
Staff are trained to use the hearing system.
Inside Access
There is level access to the service.
There is not a hearing assistance system.
This venue does play background music.
The lighting levels are medium.
Motorised scooters are allowed in public parts of the venue.
Restaurant / Bar (Cafe Bar)
No tables are permanently fixed.
No chairs are permanently fixed.
The nearest table is 8m (26ft 2in) from the main entrance.
The distance between the floor and the lowest dining table is 43cm (1ft 4in).
The distance between the floor and the highest dining table is 73cm (2ft 4in).
There is ample room for a wheelchair user to manoeuvre.
Menus are available in Braille.
Menus are available in large print.
Menus are presented in contrasting colours.
The type of food served here is meals and snacks.
Theatre / Opera House
There are designated spaces for wheelchair users.
Wheelchairs are left with the patron.
A companion may sit with you.
Companions sit along side the patron.
This venue does provide audio described performances.
There is a hearing assistance system.
The hearing system is a headset.
Staff are trained to use the hearing system.
A deposit is not required for the hearing system.
The rows suitable for hearing loops are all rows within the stalls.
There is a wheelchair to borrow.
To borrow the wheelchair contact a member of staff.
Concessions are available.
Other Floors
The floors which are accessible by stairs are G-1-2.
There are 15+ steps between floors.
The lighting level is medium.
The steps are clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
Lift (Foyer Lift)
There is a lift for public use.
The lift is located in the foyer, giving access to the cafe/bar.
The lift is a platform lift.
The lift is 12m (13yd) from the accessible entrance.
Staff do need to be notified for use of the lift.
The dimensions of the lift are 0.72m x 1.4m (2ft 4in x 4ft 7in).
The lighting level in the lift is bright.
The lift does not have Braille markings.
The lift does not have tactile markings.
A key is required to use this lift, which is available from the Box Office or Duty Manager.
Lift (Studio Lift)
There is a lift for public use.
The lift is located at the entrance to the Studio Auditorium.
The lift is a platform lift.
The lift is 18m (20yd) from the accessible entrance.
Staff do need to be notified for use of the lift.
The dimensions of the lift are 0.85m x 1.42m (2ft 9in x 4ft 7in).
The lighting level in the lift is bright.
The lift does not have Braille markings.
The lift does not have tactile markings.
The Studio is a smaller theatre (approximately 100 seats). It also has designated spaces for wheelchair users.
There is a ramp leading to the fire exit.
Lift (The Keregan Room lift)
There is a lift for public use.
The lift is located next to the stairs inside the entrance to the room.
The lift is a platform lift.
Staff do need to be notified for use of the lift.
The dimensions of the lift are 0.85m x 0.78m (2ft 9in x 2ft 6in).
The lighting level in the lift is bright.
The lift does not have Braille markings.
The lift does not have tactile markings.
The Keregan Room is a conference/meeting room available for hire.
It can be accessed via the stage door the theatre foyer via a corridor which contains steps.
Portable ramps are available to overcome these steps.
These also give access to the adapted toilet, which is located off the foyer from the Keregan Room.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The accessible toilet is 15m (16yd) from the main entrance.
The accessible toilet is located to the rear of the foyer.
There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens outwards.
The door is locked by a sliding bolt.
The width of the accessible toilet door is 76cm (2ft 5in).
The door is heavy.
The dimensions of the accessible toilet are 190cm x 293cm (6ft 2in x 9ft 7in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 60cm (1ft 11in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is a shelf within the accessible toilet.
The shelf is not higher than 100cm (3ft 3in).
There are mirrors in the accessible toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 46cm (1ft 6in).
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 104cm (3ft 4in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 84cm (2ft 9in) high.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is fair.
The contrast between the drop down rails and wall is fair.
The contrast between the walls and floor is good.
Lighting levels are medium.
Baby change facilities are located within the standard toilet.
The baby change facilities are located within the adapted toilet.
The height of the baby change table once extended is 89cm (2ft 11in).
Inside the venue, there is level access to the baby change facility.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located to the rear of the foyer.
The female and male toilets are 15m (16yd) from the main entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are medium.
Additional Information
Staff do receive disability awareness / equality training.
Plastic cups are available.
Plastic cutlery is available.
Drinking straws are available on request.
