Disabled Access Guide for Wood Street Station

The venue is situated outside the centre of the area.

This venue is situated in Upper Walthamstow.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is Walthamstow Central.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

There is a horizontal strip of parking in Wood Street.

This operates on a voucher system which can be purchased from the local shops.

This information is for the entrance located in Upper Walthamstow Road.

There is not level access to the service.

The main doors open (no doors).

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

The reception desk is 4m (13ft 1in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

Lighting levels are medium.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is not level access to the service.

The lighting levels are varied.

There are steps to access this area/service.

The steps are located leading up to the platforms.

There are 15+ steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

There are 2 platform(s) at this station.

The station is staffed.

There are generally 1 member(s) of staff on duty.

The station is not staffed between 18:00 - 06:00.

There is not an office to obtain help.

There is a ticket office.

The ticket office is located in the foyer.

The ticket office is 4m (13ft 1in) from the main entrance.

The train companies operating from within this station are National Express East Anglia.

There is not a taxi rank.

Announcements on platforms are both audio and visual.

Adapted toilets are not located on the platform(s).

Adapted toilets are not located on the main station concourse.

There is not a wheelchair available to borrow.

This information is for platform(s) 1-2.

The platform(s) accessed by steps only is/are 1-2.

There are no accessible toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Baby Change Facilities

Baby change facilities are not located within the venue.

Staff do not receive disability awareness / equality training.

A member of staff trained in BSL skills is not generally on duty.