Disabled Access Guide for Winchmore Hill Station

The venue is situated within the centre of the town.

This venue is situated in Winchmore Hill.

The venue is on a road with a steep gradient.

This venue does not have its own car park.

On street marked Blue Badge bays are not available.

The convenient dropoff point is located outside the main entrance.

There is level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 150cm (4ft 11in) wide.

The reception desk is 4m (13ft 1in) from the front entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

The ticket office is open Monday to Friday 06:50-13:15 and Saturday 08:30-14:00.

There are no accessible toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

There are 2 platform(s) at this station.

The station is staffed.

There are generally 2 member(s) of staff on duty.

The station is not staffed between 13:45 - 06:50.

There is not an office to obtain help.

The train companies operating from within this station are First Capital Connect.

There is not a taxi rank.

Shops and services within the station include a snack shop.

Announcements on platforms are both audio and visual.

This information is for platform(s) 1-2.

The platform(s) which has/have level access is/are 1-2.

The platform(s) accessed by steps only is/are 1-2.

Staff do receive disability awareness / equality training.

Documents can be requested in Braille.

Documents can be requested in large print.