Disabled Access Guide for Willows Farm Village

The venue is situated outside the centre of the town or city.

This venue is situated in St. Albans.

The venue is not on a road with a steep gradient.

This venue does have its own car park.

There are 5 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 2.6m x 5m (8ft 6in x 16ft 4in).

The nearest designated bay is 88m (96yd) from the main accessible entrance.

The car park surface is tarmac.

The car park does not have a height restriction barrier.

There is designated parking in the shop car park only.

There is not level access to the service.

The main doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 175cm (5ft 8in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located at the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

The width of the ramp or slope is 190cm (6ft 2in).

There is not level access to the service.

The main doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 150cm (4ft 11in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

The width of the ramp or slope is 180cm (5ft 10in).

The reception desk is 5m (16ft 4in) from the front entrance.

There is level access to reception from the entrance.

The reception desk is low.

Lighting levels are bright.

There is not a hearing assistance system.

There is not level access to the service.

The lighting levels are low.

There is a ramp or slope to access this area/service.

The ramp or slope is located throughout the park.

The ramp or slope is easy.

The ramp or slope is permanent.

The width of the ramp or slope is 200cm (6ft 6in).

The paths giving access through the farm are partly smooth and partly gravel with some slopes.

There are various outbuildings with level access housing a variety of animals.

There is level access to the service.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

The floors which are accessible by stairs are G-1.

There are 15+ steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

These stairs are located in Woolly Jumpers.

There is a lift for public use.

The lift is located in the Woolly Jumpers Cafe, on the left.

The lift is a platform lift.

The floors which are accessible by this lift are G-1.

The lift is 20m (22yd) from the accessible entrance.

Staff do need to be notified for use of the lift.

The dimensions of the lift are 1m x 1.3m (3ft 3in x 4ft 3in).

The lighting level in the lift is bright.

The lift does have tactile markings.

There is an easy ramp (width 94cm) for access to the ramp.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Wall mounted and drop down rails are available.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Wall mounted and drop down rails are available.

There are baby changing facilities in the adapted toilet.

There was a waste disposal bin in the lateral transfer space at the time of research.

There is a 2cm threshold for access to the toilets.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located in the gift shop.

The female toilets are 30m (33yd) from the accessible entrance.

Inside the venue, there is level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located in the gift shop.

The male toilets are 30m (33yd) from the accessible entrance.

Inside the venue, there is level access to the male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are located within the standard toilet.

The baby change facilities are located in both Ladies and Gents toilets..

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located at the rear of the foyer.

The female toilets are 5m (16ft 4in) from the accessible entrance.

Inside the venue, there is level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located at the rear of the foyer.

The male toilets are 5m (16ft 4in) from the accessible entrance.

Inside the venue, there is level access to the male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

There was a waste disposal bin in the lateral transfer space at the time of research.

There is a 2cm threshold for access to the toilets.

Once inside, there is not level access to the service.

Full table service is not available.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is ample room for a wheelchair user to manoeuvre.

No tables are permanently fixed.

No chairs are permanently fixed.

The distance between the floor and the lowest dining table is 69cm (2ft 3in) cm.

Menus are .

Menus are not available in large print.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is fast food.

There is fixed bench seating in the picnic area.

There is a ramp or slope to access this area/service.

The ramp or slope is located inside the main entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

The width of the ramp or slope is 180cm (5ft 10in).

There is fixed bench seating in the picnic area.

There is a ramp or slope to access this area/service.

The ramp or slope is located between the main seating area and the gift shop.

The ramp or slope is easy.

The ramp or slope is permanent.

The width of the ramp or slope is 200cm (6ft 6in).

There is fixed bench seating in the picnic area.

Once inside, there is level access to the service.

Full table service is not available.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is ample room for a wheelchair user to manoeuvre.

All tables are permanently fixed.

All chairs are permanently fixed.

The distance between the floor and the lowest dining table is 77cm (2ft 6in) cm.

Menus are hand held.

Menus are not available in Braille.

Menus are not available in large print.

Menus are not clearly written.

Menus are presented in contrasting colours.

The type of food served here is hot and cold snacks.

Staff do not receive disability awareness training.

Documents are not available in Braille.

Documents are not available in large print.

Registered assistance dogs are welcomed.

There is an open fireplace.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.

There is a soft play area for children.

There is a childrens play area near a fenced off lake. Staff are trained to take TypeTalk calls.