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Disabled Access Guide for Willis Museum
Market Place
Basingstoke
Hampshire
RG21 7QD
Tel: 0845 6035635
Fax: 01962 869836
Web: http://www.hants.gov.uk
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | Closed |
| Tuesday | 10:00 - 17:00 |
| Wednesday | 10:00 - 17:00 |
| Thursday | 10:00 - 17:00 |
| Friday | 10:00 - 17:00 |
| Saturday | 10:00 - 16:00 |
| Sunday | Closed |
Location
The venue is situated within the centre of the town.
This venue is situated in Basingstoke.
The venue is not on a road with a steep gradient.
The venue is in a pedestrian area.
The nearest mainline Railway Station is Basingstoke.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does not have its own car park.
There is a car park for public use within 200m (approx).
The name of the car park is Castons Yard Public Car Park.
The car park is located in Castons Yard.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 88cm (2ft 10in) wide.
There is a second set of doors.
The doors open automatically.
The doors are single width.
The door opening is 88cm (2ft 10in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located to either side of the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
There are steps to access this area/service.
The steps are located in front of the entrance.
There are 3 steps to the area/service.
The steps are not clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
The ramps overcome the steps.
Reception
The reception desk is 2m (6ft 6in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk does not have a lowered section.
Lighting levels are bright.
There is not a hearing assistance system.
Inside Access
There is level access to the service.
This venue does not play background music.
The lighting levels are varied.
Motorised scooters are allowed in public parts of the venue.
Museum
Tactile signage for exhibits is not available.
Braille signage for exhibits is not available.
The availability of tactile signage depends on the exhibition.
Touch tours are available.
The availability of touch tours depends on the exhibition.
Video tours are not available.
There is not a hearing assistance system.
There is a wheelchair to borrow.
To borrow the wheelchair please ask at reception.
The availability of audio exhibits depends on exhibitions.
There in no charge for admission.
Restaurant / Bar (Café Willis)
The following information is for the cafe.
Once inside, there is level access to the service.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is not a lowered section at the service counter.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
No chairs have armrests.
The nearest table is 16m (17yd) from the main entrance.
The distance between the floor and the lowest dining table is 72cm (2ft 4in).
The distance between the floor and the highest dining table is 72cm (2ft 4in).
The type of food served here is cold snacks as displayed.
Other Floors
The floors which are accessible by stairs are G-1-2.
There are 15+ steps between floors.
The lighting level is medium.
The steps are not clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
The services on the floors which are not accessible are toilets, museum, a gallery and function rooms.
There are 15 deep steps between the first and second floors.
These steps are unmarked with a handrail to the right going up.
Lift (1)
There is a lift for public use.
The lift is located between the ground and first floors.
The lift is a stair lift.
The floors which are accessible by this lift are G-1.
The lift is 16m (17yd) from the main entrance.
Staff do need to be notified for use of the lift.
The lighting level in the lift is medium.
Lift (2)
There is a lift for public use.
The lift is located between the first and second floors.
The lift is a stair lift.
The floors which are accessible by this lift are 1-2.
The lift is 5m (16ft 4in) from the the first stairlift.
Staff do need to be notified for use of the lift.
The lighting level in the lift is medium.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The accessible toilet is 10m (11yd) from the staircase.
The accessible toilet is located on the first floor.
There is not level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the accessible toilet door is 88cm (2ft 10in).
The door is heavy.
The dimensions of the accessible toilet are 210cm x 145cm (6ft 10in x 4ft 9in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 75cm (2ft 5in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is tied up and out of reach (higher than 10cm (4in) from floor).
Disposal facilities are not available in the cubicle.
There is not a coat hook.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is a shelf within the accessible toilet.
The shelf is higher than 100cm (3ft 3in).
There are mirrors in the accessible toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 116cm (3ft 9in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is poor.
The contrast between the grab rails and wall is fair.
The contrast between the drop down rails and wall is fair.
The contrast between the walls and floor is good.
Lighting levels are medium.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located on the first floor .
The female and male toilets are 13m (14yd) from the staircase.
Inside the venue, there is not level access to the female and male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the venue.
Additional Information
Staff do receive disability awareness / equality training.
Documents can be requested in Braille.
Documents can be requested in large print.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are not Text Relay aware.
Plastic cups are available.
Plastic cutlery is available.
Drinking straws are available on request.
