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Photo from Hertsmere Leisure

Photo from Hertsmere Leisure


Disabled Access Guide for William Penn Leisure Centre

Venue Image
Address:
Shepherd′s Lane
Mill End
Rickmansworth
Hertfordshire
WD3 8JN

Tel: 01923 771050
Fax: 01923 896123

Email: williampenn.comments@hertsmereleisure.co.uk

Web: http://www.hertsmereleisure.co.uk

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Introduction

Services/facilities within the building include : Swimming pools, Beaumonts Fitness Club, creche, squash courts, sports hall, dance studios, treatment rooms and cafe.

Opening Times

DayOpening Times
Monday06:30 - 22:30
Tuesday06:30 - 22:30
Wednesday06:30 - 22:30
Thursday06:30 - 22:30
Friday06:30 - 22:30
Saturday07:30 - 19:30
Sunday07:30 - 20:30

Location

The venue is situated outside the centre of the town.

This venue is situated in Rickmansworth.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Rickmansworth.

There is not a bus stop within 150m (164yds) of the venue.

Parking

Parking Image Parking Image

This venue does have its own car park.

Parking is free for all users.

The car park is at the front of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 6 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.7m x 5.7m (12ft 1in x 18ft 8in).

The nearest designated bay is 30m (33yd) from the main entrance.

The furthest designated bay is 38m (41yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is tarmac.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

Visitors to the centre need to cross a road from the car park via a controlled crossing.

In addition to the main car park there are also 3 separate designated parking bays located next to the building further up Shepherds Lane.

Outside Access (Main Entrance)

Outside Access Image

This information is for the entrance located on Shepherd's Lane.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 180cm (5ft 10in) wide.

There is a second set of doors.

The doors open automatically.

The doors are double width.

The door opening is 185cm (6ft ) wide.

Level Change (Main Entrance)

NoLevelAccess Image NoLevelAccess Image

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 7 steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

The ramp is used to bypass the steps.

Reception

Reception Image Reception Image

The reception desk is 5m (16ft 4in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk has a lowered section.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a portable loop.

Staff are trained to use the hearing system.

There is a 125cm wide gate and turnstiles, 51cm wide, located next to the reception desk.

Inside Access

Inside Access Image Inside Access Image

There is level access to the service.

There is a hearing assistance system.

The system is a fixed loop.

This venue does play background music.

Music is played in the Beaumonts Health Club.

Motorised scooters are allowed in public parts of the venue.

Other Floors

Other Floors Image

The floors which are accessible by stairs are B-G-1.

The lighting level is bright.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

Between the ground and basement floors there are 8 steps.

Between the ground and 1st floor there are 16 steps.

Lift

Lift Image

There is a lift for public use.

The lift is located off the foyer area.

The lift is a standard lift.

The floors which are accessible by this lift are B-G-1.

The lift is 25m (27yd) from the main entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1m x 1.4m (3ft 3in x 4ft 7in).

The clear door width is 90cm.

There are separate entry and exit doors in the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is bright.

The lift does not have Braille markings.

The lift does have tactile markings.

Adapted Toilet

AdaptedToilet Image

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

The toilet is not for the sole use of disabled people.

There is tactile signage on or near the toilet door.

There is pictorial signage on or near the toilet door.

The adapted toilet is 27m (29yd) from the main entrance.

The adapted toilet is located opposite the creche off the foyer area.

There is level access to the adapted toilet.

Features and dimensions of adapted toilets

This is a unisex toilet.

A key is not required for the adapted toilet.

The door opens outwards.

The door is locked by a twist lock.

The width of the adapted toilet door is 85cm (2ft 9in).

The door is light.

The dimensions of the adapted toilet are 150cm x 250cm (4ft 11in x 8ft 2in).

Floor manoeuvring space is clear in the adapted toilet.

There is a lateral transfer space.

As you face the toilet pan the transfer space is on the left.

The lateral transfer space is 83cm (2ft 8in).

There is a dropdown rail on the transfer side.

There is not a flush on the transfer side.

The tap type is lever.

There is a mixer tap.

There is a functional emergency alarm available.

Disposal facilities are available in the cubicle.

There is a coat hook.

The coat hook is not within 120cm (3ft 11in) from floor level.

Position of fixtures in adapted toilets

Wall mounted rails are available.

As you face the toilet the wall mounted grab rails are on both sides.

There is not a shelf within the adapted toilet.

There are mirrors in the adapted toilet.

Mirrors are placed at a lower level or at an angle for ease of use.

The height of the toilet seat above floor level is 45cm (1ft 5in).

There is a hand dryer.

The hand dryer cannot be reached from seated on the toilet.

The hand dryer is placed higher than 100cm.

The hand dryer is 118cm (3ft 10in) high.

There is a towel dispenser.

The towel dispenser cannot be reached from seated on the toilet.

The towel dispenser is placed higher than 100cm.

The towel dispenser is 135cm (4ft 5in) high.

There is a toilet roll holder.

The toilet roll holder can be reached from seated on the toilet.

The toilet roll holder is placed higher than 100cm.

The toilet roll holder is 110cm (3ft 7in) high.

There is a sink.

The sink can be reached from seated on the toilet.

The sink is placed higher than 74cm.

The sink is 76cm (2ft 5in) high.

Colour contrast and lighting in adapted toilets

The contrast between the internal door and wall is good.

The contrast between the external door and wall is good.

The contrast between the grab rails and wall is poor.

The contrast between the drop down rails and wall is poor.

The contrast between the walls and floor is good.

Lighting levels are bright.

Adapted Toilet (1st Floor)

AdaptedToilet Image

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

The toilet is not for the sole use of disabled people.

There is pictorial signage on or near the toilet door.

The adapted toilet is 4m (13ft 1in) from the lift.

The adapted toilet is located on the 1st floor.

There is level access to the adapted toilet.

This is by lift.

Features and dimensions of adapted toilets

This is a unisex toilet.

A key is not required for the adapted toilet.

The door opens outwards.

The door is locked by a twist lock.

The width of the adapted toilet door is 90cm (2ft 11in).

The door is light.

The dimensions of the adapted toilet are 140cm x 220cm (4ft 7in x 7ft 2in).

Floor manoeuvring space is clear in the adapted toilet.

There is a lateral transfer space.

As you face the toilet pan the transfer space is on the right.

The lateral transfer space is 75cm (2ft 5in).

There is a dropdown rail on the transfer side.

There is a flush on the transfer side.

The tap type is lever.

There is a mixer tap.

There is a functional emergency alarm available.

Disposal facilities are available in the cubicle.

There is not a coat hook.

Position of fixtures in adapted toilets

Wall mounted rails are available.

As you face the toilet the wall mounted grab rails are on both sides.

There is not a shelf within the adapted toilet.

There are mirrors in the adapted toilet.

Mirrors are placed at a lower level or at an angle for ease of use.

The height of the toilet seat above floor level is 45cm (1ft 5in).

There is a hand dryer.

The hand dryer cannot be reached from seated on the toilet.

The hand dryer is not placed higher than 100cm.

There is a towel dispenser.

The towel dispenser can be reached from seated on the toilet.

The towel dispenser is not placed higher than 100cm.

There is a toilet roll holder.

The toilet roll holder can be reached from seated on the toilet.

The toilet roll holder is not placed higher than 100cm.

There is a sink.

The sink can be reached from seated on the toilet.

The sink is not placed higher than 74cm.

Colour contrast and lighting in adapted toilets

The contrast between the internal door and wall is good.

The contrast between the external door and wall is good.

The contrast between the grab rails and wall is good.

The contrast between the drop down rails and wall is good.

The contrast between the walls and floor is good.

Lighting levels are bright.

Standard Toilet

StandardToilet Image StandardToilet Image

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located off the foyer adjacent to the creche.

The female toilets are 26m (28yd) from the main entrance.

Inside the venue, there is level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located off the foyer adjacent to the creche.

The male toilets are 28m (30yd) from the main entrance.

Inside the venue, there is level access to the male toilet.

Lighting levels are bright.

There are alternative standard toilets available in the wetside changing area.

There is an alternative unisex standard toilet available on the 1st floor.

Restaurant / Bar

Restaurant / Bar Image Restaurant / Bar Image

Full table service is not available.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is a lowered section at the service counter.

No tables are permanently fixed.

No chairs are permanently fixed.

Some chairs have armrests.

The distance between the floor and the lowest dining table is 65cm (2ft 1in).

There is ample room for a wheelchair user to manoeuvre.

Menus are available on the wall only.

Menus are not available in Braille.

Menus are not available in large print.

Picture menus are not available.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is hot and cold snacks.

Swimming Pool

Swimming Pool Access Image

There is level access from the changing area to the swimming pool.

There is not a ramped entrance into the water.

There is a hoist for wheelchair users to access the water.

The hoist is manual.

There is a ladder type entrance into the water.

The ladder does not have handrails.

There are 2 pools; Main and Learner Pools.

The Main pool has ladder and hoist entry.

The Learner pool has ladder, stepped and hoist entry.

Fitness Suite

FitnessSuite Image FitnessSuite Image

Access to fitness suite

The fitness suite is located off the foyer area.

The fitness suite is 12m (13yd) from the main entrance.

There is level access to the fitness suite.

There are doors into the waiting room / area.

The main doors open away from you (push).

The doors are double width.

The doors are light.

The door opening is 140cm (4ft 7in) wide.

IFI Accredited Fitness Suite

The fitness suite has attained IFI level one.

IFI accredited equipment is available.

For example:

Upper Body Ergometer

Leg Curl

Upper Body Multi-station

A portable hearing loop is available for induction.

Staff are trained to use the portable hearing loop.

There is clear manoeuvring space between equipment.

There is level access to all of the equipment.

Link to IFI website http://www.inclusivefitness.org

Adapted Toilet (Dryside Changing Rooms)

AdaptedToilet Image

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

The toilet is not for the sole use of disabled people.

There is tactile signage on or near the toilet door.

There is pictorial signage on or near the toilet door.

The adapted toilet is located in the dryside changing rooms .

There is level access to the adapted toilet.

Features and dimensions of adapted toilets

A key is not required for the adapted toilet.

The door opens outwards.

The door is locked by a twist lock.

The width of the adapted toilet door is 85cm (2ft 9in).

The door is light.

The dimensions of the adapted toilet are 250cm x 250cm (8ft 2in x 8ft 2in).

Floor manoeuvring space is clear in the adapted toilet.

There is a lateral transfer space.

As you face the toilet pan the transfer space is on the left.

The lateral transfer space is 110cm (3ft 7in).

There is a dropdown rail on the transfer side.

There is a flush on the transfer side.

The tap type is lever.

There is a mixer tap.

There is a functional emergency alarm available.

There is not a coat hook.

Position of fixtures in adapted toilets

Wall mounted rails are available.

As you face the toilet the wall mounted grab rails are on both sides.

There is not a shelf within the adapted toilet.

There are mirrors in the adapted toilet.

Mirrors are placed at a lower level or at an angle for ease of use.

The height of the toilet seat above floor level is 45cm (1ft 5in).

There is a hand dryer.

The hand dryer cannot be reached from seated on the toilet.

The hand dryer is placed higher than 100cm.

The hand dryer is 105cm (3ft 5in) high.

There is not a towel dispenser.

There is a toilet roll holder.

The toilet roll holder can be reached from seated on the toilet.

The toilet roll holder is not placed higher than 100cm.

There is a sink.

The sink can be reached from seated on the toilet.

The sink is not placed higher than 74cm.

Colour contrast and lighting in adapted toilets

The contrast between the internal door and wall is good.

The contrast between the external door and wall is good.

The contrast between the grab rails and wall is good.

The contrast between the drop down rails and wall is good.

The contrast between the walls and floor is good.

Lighting levels are bright.

Adapted Shower (Dryside Changing Rooms)

AdaptedShower Image

Adapted shower facilities are available.

The showers are located in the adapted toilet.

There is an adjustable shower head.

There are handrails.

There is a flip down seat.

The height of the seat is 50cm (1ft 7in).

There is level access to the services from the shower facilities.

Standard Changing Room (Dryside)

StandardChangingRoom Image

There are standard changing rooms available.

The standard changing rooms are located next to the sports hall and squash courts.

The standard changing room is 35m (38yd) from the main entrance.

There is level access to the standard changing rooms.

Both male and female changing rooms contain an adapted toilet and shower facility.

Adapted Toilet (Wetside Changing Area)

AdaptedToilet Image

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

The toilet is not for the sole use of disabled people.

There is pictorial signage on or near the toilet door.

The adapted toilet is 7m (22ft 11in) from the lift.

The adapted toilet is located in the wetside changing area.

There is level access to the adapted toilet.

Features and dimensions of adapted toilets

This is a unisex toilet.

A key is not required for the adapted toilet.

The door opens outwards.

The door is locked by a twist lock.

The width of the adapted toilet door is 85cm (2ft 9in).

The door is light.

The dimensions of the adapted toilet are 170cm x 240cm (5ft 6in x 7ft 10in).

Floor manoeuvring space is clear in the adapted toilet.

There is a lateral transfer space.

As you face the toilet pan the transfer space is on the right.

The lateral transfer space is 100cm (3ft 3in).

There is a dropdown rail on the transfer side.

There is a flush on the transfer side.

The tap type is lever.

There is a mixer tap.

There is a functional emergency alarm available.

Disposal facilities are not available in the cubicle.

There is not a coat hook.

Position of fixtures in adapted toilets

Wall mounted rails are available.

As you face the toilet the wall mounted grab rails are on both sides.

There is not a shelf within the adapted toilet.

There are mirrors in the adapted toilet.

Mirrors are placed at a lower level or at an angle for ease of use.

The height of the toilet seat above floor level is 45cm (1ft 5in).

There is a hand dryer.

The hand dryer cannot be reached from seated on the toilet.

The hand dryer is not placed higher than 100cm.

There is a towel dispenser.

The towel dispenser cannot be reached from seated on the toilet.

The towel dispenser is placed higher than 100cm.

The towel dispenser is 110cm (3ft 7in) high.

There is a toilet roll holder.

The toilet roll holder can be reached from seated on the toilet.

The toilet roll holder is not placed higher than 100cm.

There is a sink.

The sink can be reached from seated on the toilet.

The sink is not placed higher than 74cm.

Colour contrast and lighting in adapted toilets

The contrast between the internal door and wall is good.

The contrast between the external door and wall is good.

The contrast between the grab rails and wall is good.

The contrast between the drop down rails and wall is good.

The contrast between the walls and floor is good.

Lighting levels are bright.

Standard Changing Room (Wetside)

StandardChangingRoom Image StandardChangingRoom Image

There are standard changing rooms available.

The standard changing rooms are located on the basement level.

The standard changing room is 3m (9ft 10in) from the lift.

There is level access to the standard changing rooms.

Standard Shower (Dryside)

StandardShower Image

Standard level access shower facilities are available.

The showers are located in the standard changing rooms.

There is level access to the services from the shower facilities.

Additional Information

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

Staff are Text Relay aware.

Drinking straws are available on request.