Disabled Access Guide for William J Wilkinsons

The venue is situated within the centre of the town.

This venue is situated in Orpington.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Orpington.

There is a bus stop within 150m (164yds) of the venue.

This venue does not have its own car park.

There is a car park for public use within 200m (approx).

The name of the car park is Tesco Car Park.

The car park is located in the High Street.

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 83cm (2ft 8in) wide.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 1 steps to the area/service.

The steps are not clearly marked.

The steps are shallow.

The steps do not have handrails.

The desk is 13m (14yd) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk does not have a lowered section.

The desk is generally staffed.

Lighting levels are bright.

There is sufficient space to write or sign documents on the counter.

There is not level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

The type of flooring in walkways and corridors is vinyl and tiles.

There is a ramp or slope to access this area/service.

The ramp or slope bypasses the steps.

The ramp or slope is moderate.

The ramp or slope is portable.

There are steps to access this area/service.

There are 2 steps to the area/service.

The lighting levels at the steps are bright.

The steps are not clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

The portable ramp comes in two sections each 14 cm wide.

There is a waiting room / area.

The waiting room / area is 15m (16yd) from the main entrance.

There is level access into the waiting room / area.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

No chairs are permanently fixed.

All chairs have armrests.

Announcements are in person.

Lighting levels are bright.

There is no television.

There is space for an assistance dog to rest.

There are 3 consultation / treatment rooms available.

The room surveyed was 1.

The consultation / treatment room is 24m (26yd) from the main entrance.

There is not level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are light.

The door opening is 71cm (2ft 3in) wide.

The type of flooring is vinyl.

There is a chair.

The chair is adjustable.

All chairs have armrests.

Some chairs are permanently fixed.

No tables are permanently fixed.

Lighting levels are adjustable.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Unisex Toilets

The unisex toilet is located past reception.

The unisex toilets are 15m (16yd) from the main entrance.

Inside the venue, there is not level access to the unisex toilet.

Lighting levels are medium.

Baby Change Facilities

Baby change facilities are not located within the venue.

There are steps to access this area/service.

The steps are located in the unisex standard toilet.

There are 1 steps to the area/service.

The lighting levels at the steps are medium.

The steps are not clearly marked.

The steps are shallow.

The steps do not have handrails.

Staff do not receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Text Relay aware.