Disabled Access Guide for Wilkinsons

The venue is situated within the centre of the town.

This venue is situated in Bromley.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Bromley South.

There is a bus stop within 150m (164yds) of the venue.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are available.

The dimensions of the on street marked Blue Badge parking bays are 2.35m x 6.1m (7ft 8in x 20ft ).

On street Blue Badge parking is located on Ravensbourne Road.

Clearly signed and/or standard on street marked bays are available.

The dimensions of the standard marked parking bays are 2.35m x 6.1m (7ft 8in x 20ft ).

Standard marked parking bays are located on Ravensbourne Road.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 148cm (4ft 10in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is easy.

The ramp or slope is permanent.

There is not a level landing at the top of the ramp.

There are steps to access this area/service.

There are 1 steps to the area/service.

The steps are not clearly marked.

The steps are shallow.

The steps do not have handrails.

There is level access to reception from the entrance.

The reception desk is low.

Lighting levels are medium.

There is not a hearing assistance system.

There is level access once inside the venue.

This venue does not play background music.

The lighting levels are medium.

The type of flooring in walkways and corridors is carpet.

The floors which are accessible by stairs are G-1.

There are 15+ steps between floors.

The lighting level is medium.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

The services on the floors which are not accessible are consultation rooms.

There is a waiting room / area.

The waiting room / area is 2m (6ft 6in) from the stairs.

There are not doors into the waiting room / area.

The type of flooring is carpet.

No chairs are permanently fixed.

No tables are permanently fixed.

All chairs have armrests.

Announcements are in person.

Lighting levels are medium.

The room does not have background music playing.

There is no television.

There is not space for an assistance dog to rest.

There are no vending machines.

The waiting room is located on the first floor.

There are 2 consultation / treatment rooms available.

The room surveyed was 2.

The consultation / treatment room is 6m (19ft 8in) from the stairs.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are light.

The door opening is 70cm (2ft 3in) wide.

The type of flooring is carpet.

There is not a bed/couch.

There is a chair.

The chair is adjustable.

All chairs have armrests.

No chairs are permanently fixed.

No tables are permanently fixed.

Lighting levels are medium.

The room does not have background music playing.

The consultation room is located on first floor.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Staff do receive disability awareness training.

Documents are not available in Braille.

Documents are available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are Text Relay aware.

The Orpington branch can be used if customers are unable to access the necessary service.