Disabled Access Guide for Westferry DLR Station

The venue is situated within the centre of the town or city.

This venue is situated in Limehouse.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Limehouse.

This venue does not have its own car park.

On street marked Blue Badge bays are not available.

There is not level access to the service.

The main doors open (no doors).

There are steps to access this area/service.

There are 15+ steps to the area/service.

The lighting levels at the steps are bright.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

This entrance gives access to platform 1.

The steps are overcome by a lift.

There is not level access to the service.

The main doors open (no doors).

There are steps to access this area/service.

There are 15+ steps to the area/service.

The lighting levels at the steps are bright.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

This entrance gives access to platform 2.

The steps are overcome by a lift.

There is a lift for public use.

The lift is a standard lift.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 0.98m x 1.4m (3ft 2in x 4ft 7in).

There is a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The lighting level in the lift is bright.

The lift does have Braille markings.

The lift does have tactile markings.

There are 2 identical lifts located within this station.

Both lifts give access to platforms 1 and 2 from the street level, bypassing the steps.

There are 2 platform(s) at this station.

The station is not staffed.

There is not an office to obtain help.

The train companies operating from within this station are Docklands Light Railway.

There is not a taxi rank.

Announcements on platforms are visual.

Platforms 1 and 2 are accessible to a wheelchair user.

There are 2 automated ticket machines on Limehouse Causeway.

These machines are located next to the steps that lead to platform 1.

There are 2 automated ticket machines on Westferry Road.

These machines are located next to the entrance to Platform 2.

The platform(s) which can be accessed by either level access/ramps/lifts/stairclimber from inside the station is/are 1-2.

There is not an adapted toilet.

There is an intercom help point on this platform.

Staff do receive disability awareness / equality training.

Documents can be requested in Braille.

Documents can be requested in large print.

Staff are Text Relay aware.