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Disabled Access Guide for Westcombe Park Station
Station Crescent
Greenwich
London
SE3 7EQ
Tel: 0845 000 2222
Fax: 0845 678 6976
Textphone: 0800 783 4548
Web: http://www.southeasternrailway.co.uk
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Opening Times (Ticket Desk)
| Day | Opening Times |
|---|---|
| Monday | 06:10 - 19:30 |
| Tuesday | 06:10 - 19:30 |
| Wednesday | 06:10 - 19:30 |
| Thursday | 06:10 - 19:30 |
| Friday | 06:10 - 19:30 |
| Saturday | 08:10 - 14:50 |
| Sunday | Closed |
Location
The venue is situated outside the centre of the town.
This venue is situated in Greenwich.
The venue is not on a road with a steep gradient.
There is a bus stop within 150m (164yds) of the venue.
Parking (Platform 1)
This venue does not have its own car park.
There is not a car park for public use within 200m (approx).
On street marked Blue Badge bays are available.
The dimensions of the on street marked Blue Badge parking bays are 3.5m x 6.5m (11ft 5in x 21ft 3in).
On street Blue Badge parking is located to the left as you face Station Cresent entrance.
Clearly signed and/or standard on street marked bays are available.
The dimensions of the standard marked parking bays are 2.2m x 6m (7ft 2in x 19ft 8in).
Standard marked parking bays are located either side of the Station Cresent entrance.
There is not a designated drop off point.
Parking (Platform 2)
This venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park is at the back of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There is 1 designated parking bay within the car park.
The dimensions of the designated parking bay(s) are 3.5m x 6m (11ft 5in x 19ft 8in).
The nearest designated bay is 5m (16ft 4in) from the Westcombe Park Station entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are dropped kerbs.
The car park surface is concrete.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does have tactile paving.
The patron does not have to cross a road.
The car park does have a height restriction barrier.
The maximum height is 2m (6ft 6in).
There is not a designated drop off point.
Outside Access (Station Cresent)
This entrance gives access to platforms 1.
This information is for the entrance located at the front of the venue.
There is not level access to the service.
The main doors open away from you (push).
The doors are double width.
The doors are permanently held open.
The door opening is 130cm (4ft 3in) wide.
There is a second set of doors.
The doors open towards you (pull).
The doors are double width.
The doors are permanently held open.
The door opening is 130cm (4ft 3in) wide.
Level Change (Station Cresent)
There is a ramp or slope to access this area/service.
The ramp or slope is located to the left of the main entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
The width of the ramp or slope is 110cm (3ft 7in).
There are steps to access this area/service.
The steps are located to the right of the main entrance.
There are 3 steps to the area/service.
The lighting levels at the steps are medium.
The steps are not clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on the left going up.
The ramp overcomes the steps.
Outside Access (Westcombe Park Station )
This entrance gives access to platforms 2.
This information is for the entrance located at the rear of the venue.
There is not level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are permanently held open.
The door opening is 125cm (4ft 1in) wide.
Level Change (Westcombe Park Station)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
Reception
The reception desk is 3m (9ft 10in) from the Station Cresent entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk does not have a lowered section.
Lighting levels are medium.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Inside Access
There is level access to the service.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are medium.
Motorised scooters are allowed in public parts of the venue.
Other Floors (Platform Underpass)
The floors which are accessible by stairs are LG-G.
There are 15+ steps between floors.
The lighting level is low.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Train Station
There are 2 platform(s) at this station.
The station is staffed.
There are generally 2 member(s) of staff on duty.
The station is not staffed between 19:30-06:00.
There is not an office to obtain help.
There is a ticket office.
The ticket office is located to the left as you enter from Station Cresent entrance.
The ticket office is 3m (9ft 10in) from the Station Cresent entrance.
The train companies operating from within this station are South Eastern Trains.
There is not a taxi rank.
Announcements on platforms are both audio and visual.
Adapted toilets are located on the platform(s).
Adapted toilets are located on platform(s) 1.
Adapted toilets are not located on the main station concourse.
There is not a wheelchair available to borrow.
Platform
This information is for platform(s) 1-2.
The platform(s) which has/have level access is/are 1-2.
The platform(s) which can be accessed by either level access/ramps/lifts/stairclimber from inside the station is/are 1.
The platform(s) which can be accessed by using alternative outside access entrances only is/are 2.
Adapted toilets are 20m (22yd) from the Station Cresent Entrance.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The accessible toilet is 20m (22yd) from the Station Cresent Entrance.
The accessible toilet is located on Platform 1 to the right as you exit the ticket desk area.
There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens outwards.
The width of the accessible toilet door is 95cm (3ft 1in).
The door is heavy.
The dimensions of the accessible toilet are 180cm x 330cm (5ft 10in x 10ft 9in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 90cm (2ft 11in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is push.
There is not a mixer tap.
There is a functional emergency alarm available.
It is not a push button style of alarm.
Disposal facilities are not available in the cubicle.
There is not a coat hook.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the accessible toilet.
There are mirrors in the accessible toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 43cm (1ft 4in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is fair.
Lighting levels are medium.
The toilet door locks automatically.
The adapted toilet is also used as standard male and female toilet.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are not available.
Baby Change Facilities
Baby change facilities are not located within the venue.
Additional Information
Staff do receive disability awareness / equality training.
Documents can be requested in Braille.
Documents can be requested in large print.
A member of staff trained in BSL skills is not generally on duty.
This service cannot be requested.
Staff are Text Relay aware.
