Disabled Access Guide for West Wickham Leisure Centre

Services/facilities within the building include a main and teaching pool, main gym and pump room, lower level and upper level changing rooms, toilets and showers, an adapted toilet and a shower on lower level.

The venue is situated within the centre of the area.

This venue is situated in West Wickham.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is West Wickham.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is not free for all users.

Parking is free for Blue Badge holders.

The car park is at the back of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 2 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 5m x 3m (16ft 4in x 9ft 10in).

The nearest designated bay is 60m (65yd) from the main entrance.

The furthest designated bay is 57m (62yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is tarmac.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

This information is for the entrance located at the front of the venue.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 180cm (5ft 10in) wide.

There is a second set of doors.

The doors open automatically.

The doors are double width.

The door opening is 170cm (5ft 6in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

The width of the ramp or slope is 80cm (2ft 7in).

There are steps to access this area/service.

The steps are located in front of entrance.

There are 3 steps to the area/service.

The steps are not clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

The ramp overcomes the steps.

This information is for the entrance located to the right of the main entrance.

The intercom is not in a position to allow wheelchair users to gain access.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 156cm (5ft 1in) wide.

The reception desk is 5m (16ft 4in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

Lighting levels are bright.

There is not a hearing assistance system.

There is not level access to the service.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

The floors which are accessible by stairs are G-1.

There are 15+ steps between floors.

The lighting level is medium.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

The services on the floors which are not accessible are the main gym, upper changing rooms and facilities.

The pump room is accessed via the stairs, through the main pool spectator area and down some additional stairs.

Access to fitness suite

The fitness suite is located on the first floor.

The fitness suite is 8m (26ft 2in) from the top of the staircase.

There is not level access to the fitness suite.

Fitness Suite (General)

Staff receive no training in assisting disabled people.

Equipment suitable for mobility or sensory impaired users includes cable column machines and free weights.

A portable hearing loop is not available for induction.

There is not clear manoeuvring space between equipment.

There is not level access to all of the equipment.

Access to fitness suite

The fitness suite is located on the lower floor beyond the main pool.

The fitness suite is 5m (16ft 4in) from the bottom of an additional flight of stairs.

There is not level access to the fitness suite.

Fitness Suite (General)

Staff receive no training in assisting disabled people.

Equipment suitable for mobility or sensory impaired users includes cable column machines and free weights.

A portable hearing loop is not available for induction.

There is not clear manoeuvring space between equipment.

There is not level access to all of the equipment.

There is level access from the changing area to the swimming pool.

There is not a ramped entrance into the water.

There is a wet side chair available.

There is a hoist for wheelchair users to access the water.

The hoist is manual.

There are not steps into the swimming pool.

There is a ladder type entrance into the water.

There is a handrail on both sides of the ladder.

There are benches situated around the pool.

There is level access from the changing area to the swimming pool.

There is not a ramped entrance into the water.

There is a wet side chair available.

There is not a hoist for wheelchair users to access the water.

There are not steps into the swimming pool.

There is a ladder type entrance into the water.

There is a handrail on both sides of the ladder.

There are standard changing rooms available.

The standard changing rooms are located behind reception.

The standard changing room is 8m (26ft 2in) from the main entrance.

The standard changing room is 3m (9ft 10in) from the reception desk.

The standard changing room is 10m (11yd) from the main pool.

There is level access to the standard changing rooms.

Baby change facilities are located within the venue.

The baby change facilities are located in the lower changing rooms.

The height of the baby change table once extended is 80cm (2ft 7in).

Inside the venue, there is level access to the baby change facility.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Adapted shower facilities are available.

The showers are located in the lower level changing rooms.

There are handrails.

There is a flip down seat.

Other facilities available are a bench in the changing area.

There is not level access to the services from the shower facilities.

There is level access to the main swimming pool, but not the gym or pump room.

Standard level access shower facilities are available.

The showers are located in the standard changing room.

There is level access to the services from the shower facilities.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located in the lower female changing rooms.

The female toilets are 20m (22yd) from the main entrance.

Inside the venue, there is level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located in the lower male changing rooms.

The male toilets are 20m (22yd) from the main entrance.

Inside the venue, there is level access to the male toilet.

Lighting levels are bright.

There are standard changing rooms available.

The standard changing rooms are located on the first floor.

The standard changing room is 12m (13yd) from the top of the staircase.

The standard changing room is 20m (22yd) from the reception desk.

The standard changing room is 5m (16ft 4in) from the main gym.

There is not level access to the standard changing rooms.

Standard level access shower facilities are available.

The showers are located in the upper changing room.

There is not level access to the services from the shower facilities.

There is one medium step with no handrails to access the shower.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located in the upper female changing rooms.

The female toilets are 12m (13yd) from the top of the staircase.

Inside the venue, there is not level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located in the upper male changing rooms.

The male toilets are 14m (15yd) from the top of the stairs.

Inside the venue, there is not level access to the male toilet.

Lighting levels are bright.

There are standard changing rooms available.

The standard changing rooms are located on the ground floor.

The standard changing room is 25m (27yd) from the reception desk.

The standard changing room is 10m (11yd) from the teaching pool.

There is level access to the standard changing rooms.

Baby change facilities are located within the venue.

The baby change facilities are located in the teaching pool changing rooms.

The height of the baby change table once extended is 80cm (2ft 7in).

Inside the venue, there is level access to the baby change facility.

Standard level access shower facilities are available.

The showers are located in the teaching pool changing rooms.

There is level access to the services from the shower facilities.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Unisex Toilets

The unisex toilet is located in the teaching pool changing rooms.

Lighting levels are bright.

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Text Relay aware.

Children are welcomed at the venue.