Disabled Access Guide for West India Quay DLR Station

The venue is situated within the centre of the town or city.

This venue is situated in Canary Wharf.

The venue is not on a road with a steep gradient.

This venue does not have its own car park.

On street marked Blue Badge bays are not available.

There is not level access to the service.

The main doors open (no doors).

There is a ramp or slope to access this area/service.

The ramp or slope is located leading to the entrance from the Quay.

The ramp or slope is moderate.

The ramp or slope is permanent.

The width of the ramp or slope is 250cm (8ft 2in).

There is not level access to the service.

The main doors open (no doors).

There is a ramp or slope to access this area/service.

The ramp or slope is located leading to the entrance from Hertsmere Road.

The ramp or slope is moderate.

The ramp or slope is permanent.

The width of the ramp or slope is 400cm (13ft 1in).

There is level access to the service.

There is not a hearing assistance system.

This venue does not play background music.

The photograph shows the ground level concourse.

There is a lift for public use.

The lift is located to the right rear as you enter from the Quay.

The lift is a standard lift.

The floors which are accessible by this lift are Concourse - Platforms.

The lift is 45m (49yd) from the accessible entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.04m x 1.31m (3ft 4in x 4ft 3in).

There is not a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The lighting level in the lift is bright.

The lift does have Braille markings.

The lift does have tactile markings.

There is a hearing assistance system in the lift.

This lift gives access between the concourse and Platforms 1 and 2.

There is a lift for public use.

The lift is located to the rear as you enter from the Quay.

The lift is a standard lift.

The lift is 37m (40yd) from the accessible entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.04m x 1.31m (3ft 4in x 4ft 3in).

There is not a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The lighting level in the lift is bright.

The lift does have Braille markings.

The lift does have tactile markings.

There is a hearing assistance system in the lift.

This lift gives access between the concourse and Platforms 3 and 4.

There are 4 platform(s) at this station.

The station is not staffed.

There is not an office to obtain help.

The train companies operating from within this station are Docklands Light Railway.

There is not a taxi rank.

Announcements on platforms are visual.

Platforms 1 to 4 are accessible to a wheelchair user.

There are two automated ticket machines on the main concourse.

The platform(s) which can be accessed by either level access/ramps/lifts/stairclimber from inside the station is/are 1-2-3-4.

There is level access to the platform(s).

There is not an adapted toilet.

There is an emergency intercom system on this platform.

At the time of the research there was no access from the East side of the station due to construction work.

The photograph shows the link bridge which allows transfer between platforms.

This is not accessible by lift.