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Disabled Access Guide for West Carlston Garden Centre
Campsie Road
Torrance
East Dunbartonshire
G64 4EZ
Tel: 01360 620248
Email: info@westcarlston.com
Web: http://www.westcarlston.com
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 18:00 |
| Sunday | 09:00 - 18:00 |
Location
The venue is situated outside the centre of the town or city.
This venue is situated in Torrance.
The venue is on a road with a steep gradient.
The nearest mainline Railway Station is Lenzie.
Parking
This venue does have its own car park.
There are 2 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 2.4m x 4.1m (7ft 10in x 13ft 5in).
The nearest designated bay is 7m (22ft 11in) from the main accessible entrance.
The car park surface is tarmac.
The car park does not have a height restriction barrier.
Parking
This venue does have its own car park.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
The patron does not have to cross a road.
The car park is 6m from the venue's entrance.
The convenient dropoff point is located near to the entrance
Outside Access (the car park)
There is not level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 154cm (5ft ) wide.
Level Change (the car park)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading from the car park to the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 180cm (5ft 10in).
Outside Access (the plant area)
There is level access to the service.
The main doors open by sliding.
The doors are single width.
The doors are heavy.
The door opening is 98cm (3ft 2in) wide.
Reception
The reception desk is 2m (6ft 6in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
Lighting levels are bright.
There is not a hearing assistance system.
Inside Access
There is not level access to the service.
The lighting levels are low.
Level Change (Inside Access)
There is a ramp or slope to access this area/service.
The ramp or slope is located within the garden centre.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 120cm (3ft 11in).
There are steps to access this area/service.
There are 3 steps to the area/service.
The lighting levels at the steps are bright.
The steps are not clearly marked.
The steps are deep.
The steps do have handrails.
The handrails are on the left going up.
The photo shows the ramp and the steps within the garden centre which lead to the Tearoom, toilets and the plant area.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is for the sole use of disabled people.
The adapted toilet is 59m (64yd) from the accessible entrance.
The adapted toilet is located adjacent to the Tearoom.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a sliding bolt.
The dimensions of the adapted toilet are 137cm x 177cm (4ft 5in x 5ft 9in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 66cm (2ft 1in).
The tap type is lever.
There is a functional emergency alarm available.
Disposal facilities are not available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
The height of the toilet seat above floor level is 43cm (1ft 4in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 122cm (4ft ) high.
There is a toilet roll holder.
The toilet roll holder is placed higher than 100cm.
The toilet roll holder is 119cm (3ft 10in) high.
There is a sink.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is good.
Lighting levels are bright.
Wall mounted and drop down rails are available.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located adjacent to the Tearoom.
The female toilets are 58m (63yd) from the accessible entrance.
Inside the venue, there is not level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located adjacent to the Tearoom.
The male toilets are 58m (63yd) from the accessible entrance.
Inside the venue, there is not level access to the male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the standard toilet.
Restaurant / Bar (Tearoom)
Once inside, there is level access to the service.
Full table service is available.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
The distance between the floor and the lowest dining table is 71cm (2ft 3in) cm.
Menus are hand held.
Menus are not available in Braille.
Menus are not available in large print.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is hot and cold meals and snacks.
Additional Information
Staff do receive disability awareness training.
Registered assistance dogs are welcomed.
Plastic cups are available.
Plastic cutlery is available.
Drinking straws are available on request.
The photo shows the ramp and the step leading to the toilets.
Comments
Opening times are seasonal, please contact 01360 620248 for details.
