Disabled Access Guide for Waves Leisure Pool

The venue is situated within the centre of the town or city.

This venue is situated in Torquay.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Torquay.

This venue does have its own car park.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

The patron does not have to cross a road.

The car park is 12m from the venue's entrance.

The convenient dropoff point is located in the car park

This venue does have its own car park.

There are 3 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 2.8m x 4.7m (9ft 2in x 15ft 5in).

The nearest designated bay is 12m (13yd) from the main accessible entrance.

The car park surface is tarmac.

The car park does not have a height restriction barrier.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 148cm (4ft 10in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located leading up to the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

The automatic doors are push pad operated, and open towards you.

There are also manual double doors, 150 cm wide which open towards you, next to the automatic doors.

The reception desk is 5m (16ft 4in) from the front entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

Lighting levels are bright.

There is level access to the service.

The lighting levels are bright.

The floors which are accessible by stairs are G-LG.

There are 15+ steps between floors.

The lighting level is bright.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

The entrance to the pool is on ground level but the pool is on the lower ground floor.

There is a raised viewing area. Access is either up 15+ steps up a spiral staircase or 15+ steps using the back staircase.

There is a lift for public use.

The lift is a standard lift.

The floors which are accessible by this lift are G-LG.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.1m x 2.2m (3ft 7in x 7ft 2in).

There is not a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does not have an audible announcer.

The lighting level in the lift is bright.

The lift does not have Braille markings.

The lift does have tactile markings.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

There is a baby change facility and disposal bin in the main changing area.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

Lighting levels are low.

Access to Standard Male Toilets

Lighting levels are low.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

There is a baby change facility and disposal bin in the main changing area.

Some chairs are permanently fixed.

The distance between the floor and the lowest dining table is 72cm (2ft 4in).

There is ample room for a wheelchair user to manoeuvre.

Menus are not available in Braille.

Menus are not available in large print.

Menus are presented in contrasting colours.

The type of food served here is fast food and snacks.

The Neptunes Gallery is self service but assistance is provided to patrons who would like it.

There is a ramped entrance into the water.

There is a wet side chair available.

There is not a hoist for wheelchair users to access the water.

There are steps into the swimming pool.

There is a handrail on both sides of the steps.

There are 4 steps.

There is a ladder type entrance into the water.

The swimming pool is a 'beach pool' there is a gentle slope into the water.

There are adapted changing rooms available.

The swimming pool is a 'beach pool' there is a gentle slope into the water.

Staff do not receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.

Opening times for the centre only