












| Day | Opening Times |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
The venue is situated within the centre of the town.
This venue is situated in Watford.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Watford Junction.
There is a bus stop within 150m (164yds) of the venue.
The nearest underground station is Watford Metropolitan.
This venue does have its own car park.
Parking is free for all users.
The car park is at the back of the venue.
The car park type is open air/surface.
There are 4 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.57m x 4.9m (11ft 8in x 16ft ).
The nearest designated bay is 6m (19ft 8in) from the car park entrance.
The furthest designated bay is 15m (16yd) from the car park entrance.
The route from the car park to the entrance is accessible to a wheelchair user unaided.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
This information is for the entrance located to the side of the building.
There is not level access to the service.
The intercom is in a position to allow wheelchair users to gain access.
The main doors open automatically.
The doors are double width.
The door opening is 140cm (4ft 7in) wide.
There is a ramp or slope to access this area/service.
The ramp or slope is located to the left of the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
The width of the ramp or slope is 123cm (4ft ).
There are steps to access this area/service.
The steps are located in front of the entrance.
There are 9 steps to the area/service.
The lighting levels at the steps are medium.
The steps are not clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
This information is for the entrance located to the rear of the building.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 144cm (4ft 8in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 140cm (4ft 7in) wide.
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
There is not a level landing at the top of the ramp.
The reception desk is 10m (11yd) from the Rickmansworth Road entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are medium.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
There is level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
Staff are trained to use the hearing assistance system.
The lighting levels are medium.
Motorised scooters are allowed in some parts of the venue.
The scooter can be used in the waiting area only.
Customers can charge scooters or wheelchairs at the venue.
The floors which are accessible by stairs are G-1.
There are 15+ steps between floors.
The lighting level is medium.
The steps are not clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
There is a lift for public use.
The lift is located to the left as you enter.
The lift is a standard lift.
The floors which are accessible by this lift are G-1.
The lift is 40m (44yd) from the Rickmansworth Road entrance.
Staff do need to be notified for use of the lift.
The dimensions of the lift are 1.4m x 1.4m (4ft 7in x 4ft 7in).
The clear door width is 78cm.
There are not separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does not have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is medium.
The lift does not have Braille markings.
The lift does have tactile markings.
There are adapted toilets within this venue designated for public use.
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 20m (22yd) from the Rickmansworth Road entrance.
The adapted toilet is located to the rear of the waiting area.
There is not level access to the adapted toilet.
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a locking handle.
The width of the adapted toilet door is 84cm (2ft 9in).
The door is heavy.
The dimensions of the adapted toilet are 205cm x 279cm (6ft 8in x 9ft 1in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 141cm (4ft 7in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is within 120cm (3ft 11in) from floor level.
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is not placed higher than 74cm.
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are medium.
There is a ramp or slope to access this area/service.
The ramp or slope is located between the waiting area and the toilets.
The ramp or slope is easy.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
Standard toilets are available.
The female and male toilets are located at the rear of the waiting area.
The female and male toilets are 20m (22yd) from the Rickmansworth Road entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are medium.
Baby change facilities are located within the venue.
The baby change facilities are located to the rear of the waiting area.
The height of the baby change table once extended is 90cm (2ft 11in).
Inside the venue, there is not level access to the baby change facility.
The photograph shows the baby changing facilities.
Staff do receive disability awareness training.
Documents are available in Braille.
Documents are available in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is generally on duty.
Staff are trained to BSL level 1.
Staff are Type Talk aware.
Children are welcomed at the venue.