Disabled Access Guide for Ward F21

Related link West Block.

Related link Main Entrance and Central Area.

Related link Main Patient and Visitor Car Park.

Ward F21 is located on F floor of West Block.

The venue is situated outside the centre of the city.

This venue is situated in Dunkirk.

The nearest mainline Railway Station is Nottingham.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is free for Blue Badge holders.

The car park is at the front of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 10+ designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.5m x 4.7m (11ft 5in x 15ft 5in).

The nearest designated bay is 20m (22yd) from the main entrance.

The furthest designated bay is 40m (44yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is tarmac.

There is a dropped kerb/non stepped access from the car park to the venue.

The dropped kerb does not have tactile paving.

The patron does not have to cross a road.

The car park does have a height restriction barrier.

The maximum height is 2.8m (9ft 2in).

There is a designated drop off point.

The drop off point is located outside the main entrance, in the car park.

There is a dropped kerb from the drop off point.

There is not tactile paving on the dropped kerb.

This information is for the entrance located at the front of the hospital.

There is level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 156cm (5ft 1in) wide.

There is a second set of doors.

The doors open automatically.

The doors are double width.

The door opening is 160cm (5ft 2in) wide.

The main entrance gives access to B floor of the hospital via the Central Area.

It is possible to access all areas of the hospital via the main entrance.

The floors which are accessible by stairs are A-B-C-D-E-F.

There are 15+ steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

There is a lift for public use.

The lift is located in West Block.

The lift is a standard lift.

The floors which are accessible by this lift are A-B-C-D-E-F.

The lift is 90m (98yd) from the main entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.58m x 2.05m (5ft 2in x 6ft 8in).

The clear door width is 106cm.

There are not separate entry and exit doors in the lift.

There is a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is bright.

The lift does not have Braille markings.

The lift does have tactile markings.

This information is for the entrance located on F floor of West Block.

There is level access to the service.

Level access is via lift.

The intercom is not in a position to allow wheelchair users to gain access.

The main doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 150cm (4ft 11in) wide.

The desk is 5m (16ft 4in) from the ward entrance.

There is level access to reception from the entrance.

The reception desk is low.

The desk is generally staffed.

Lighting levels are low.

There is not a hearing assistance system.

There is not a touchscreen.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

Route finding signage is not available.

The type of flooring in walkways and corridors is vinyl.

There are 4 bays available.

There are 4 side rooms available.

The area/room/bay surveyed was Red Bay.

The area/room/bay is 15m (16yd) from the ward entrance.

There is level access to the ward.

There are not doors into the bay / side room.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

All beds are adjustable.

All beds have bedside storage.

The ward is unisex.

A hoist is available.

The hoist is manual.

A sling is available.

The sling is attached by hook and loop.

There is an adapted toilet for visitors to use on the ward.

There is a standard toilet for visitors to use on the ward.

There is a bathroom on the ward.

Lighting levels are bright.

A flashing alarm is not available.

A vibrating alarm is not available.

Accessible shower facilities are available.

The showers are located to the right as you enter the ward.

There is an adjustable shower head.

There are handrails.

There is a shower chair.

There is a flip down seat.

The height of the seat is 52cm (1ft 8in).

There is level access to the services from the shower facilities.

There are accessible toilets within this venue designated for public use.

Location of and access to accessible toilets

Features and dimensions of accessible toilets

Position of fixtures in accessible toilets

Colour contrast and lighting in accessible toilets

The standard bathroom is 12m (13yd) from the ward entrance.

The standard bathroom is located to the right as you enter the ward.

There is level access from an accessible entrance.

Lighting levels are bright.

The facilities available in the standard bathroom include a toilet, a shower and a sink.

Disability awareness training is available for staff.

The most commonly used documents can be produced in different formats on request.

Different formats may include Braille, large print, different languages, voice recognition CD and audio.

Staff will be happy to arrange for a British Sign Language communicator to be available. Please contact the clinic / service within a reasonable amount of time prior to your appointment to request this.

Thebigword Interpreting Service provides interpreters for people receiving care from Nottingham University Hospitals.

An interpreter can be booked either via hospital staff or by calling the agency direct on 0870 748 8000.

Punjabi, Hindi and Urdu are the core languages covered. Also covered are

Bengali, Polish, Kurdish, Chinese, Farsi, Arabic, Turkish and Gujarati along with Mirpuri and Sylheti dialects.

In core languages the Agency guarantees an interpreter within two hours.

Other languages are also offered - please contact the Agency for advice.

The Patient Advice and Liaison Service (PALS) can provide advice and support for accessing these services. They can be contacted on 0800 183 0204 or by visiting the office in the B floor central route behind the main reception area.

Registered assistance dogs are generally welcomed in all areas although departments with high risk from infection, such as intensive care units, should be contacted in advance.

Switchboard staff are Type Talk aware.

Help with luggage is available for inpatients.

The mobility aids available in the hospital include mobile hoists, wheelchairs, motorised wheelchairs, tri wheel walkers, shower chairs, bath hoists, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.

There is no charge for mobility aids.

To obtain mobility aids please contact a nurse/doctor.

There is not a mobility scooter charging point at the hospital.

Portable hearing loop systems are not available at the hospital.

Children are generally welcomed in most departments but should be accompanied by an adult.