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Disabled Access Guide for Ward 32
Blackpool Victoria Hospital
Whinney Heys Road
Blackpool
Lancashire
FY3 8NR
Tel: 01253 300000
Fax: 01253 306873
Email: communications@bfwhospitals.nhs.uk
Web: http://www.bfwhospitals.nhs.uk
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Introduction
Ward 32 is located on the ground floor of Area 11.
Location
The venue is situated outside the centre of the town.
This venue is situated in Blackpool.
The nearest mainline Railway Station is Blackpool North.
There is a bus stop within 150m (164yds) of the venue.
There is not a tram stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 3 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.4m x 4m (11ft 1in x 13ft 1in).
The nearest designated bay is 19m (21yd) from the East Park Drive entrance.
The furthest designated bay is 39m (42yd) from the East Park Drive entrance.
The route from the car park to the entrance is accessible to a wheelchair user unaided.
The car park surface is tarmac.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Further details of travel routes and site car parking may be obtained from the Blackpool Fylde & Wyre Hospitals NHS Foundation Trust Website here:- www.bfwh.nhs.uk/departments/travel/parking.asp
Outside Access (East Park Drive Entrance)
This information is for the entrance located off East Park Drive.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 160cm (5ft 2in) wide.
Level Change (East Park Drive Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading to the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
There is not a level landing at the top of the ramp.
Outside Access (Ward 32 Entrance)
This information is for the entrance located on the ground floor of Area 11.
There is level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 170cm (5ft 6in) wide.
Reception
The desk is 15m (16yd) from the ward entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk does not have a lowered section.
The desk is generally staffed.
Lighting levels are bright.
There is not a hearing assistance system.
There is not a touchscreen.
There is not a prescription box.
There is not a bell to attract attention.
There is not sufficient space to write or sign documents on the counter.
Inside Access
There is level access once inside the venue.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
The type of flooring in walkways and corridors is vinyl.
Ward
There are 3 bays available.
There are 4 side rooms available.
The area/room/bay surveyed was Room 1.
The area/room/bay is 3m (9ft 10in) from the ward entrance.
There is level access to the ward.
There are doors into the bay / side room.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 130cm (4ft 3in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
All beds are adjustable.
All beds have bedside storage.
Bedside services available are television, telephone, radio, internet and games.
All bedside services are chargeable.
The ward is male.
A hoist is available.
The hoist is manual.
A sling is available.
The sling is attached by hook and loop.
There is an adapted toilet for visitors to use on the ward.
There is a standard toilet for visitors to use on the ward.
There is a bathroom on the ward.
Lighting levels are bright.
A flashing alarm is not available.
A vibrating alarm is not available.
| Day | Visiting Hours |
|---|---|
| Monday | 15:00 - 16:00 |
| Monday | 19:00 - 20:00 |
| Tuesday | 15:00 - 16:00 |
| Tuesday | 19:00 - 20:00 |
| Wednesday | 15:00 - 16:00 |
| Wednesday | 19:00 - 20:00 |
| Thursday | 15:00 - 16:00 |
| Thursday | 19:00 - 20:00 |
| Friday | 15:00 - 16:00 |
| Friday | 19:00 - 20:00 |
| Saturday | 15:00 - 16:00 |
| Saturday | 19:00 - 20:00 |
| Sunday | 15:00 - 16:00 |
| Sunday | 19:00 - 20:00 |
Adapted Bathroom
There are adapted bathrooms available.
Location of and access to adapted bathroom
It was not possible to access the bathroom during the survey.
The bathroom is male.
The adapted bathroom is located to the right of the ward.
Features and dimensions of adapted bathroom
Position of fixtures in adapted bathroom
Bath and Shower
Wheel In Shower
Colour contrast and lighting in adapted bathroom
Accessible Shower
Accessible shower facilities are available.
The showers are located to the left of reception.
There is an adjustable shower head.
There are handrails.
There is level access to the services from the shower facilities.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The accessible toilet is 22m (24yd) from the ward entrance.
The accessible toilet is located on the right along the ward.
There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is not a unisex toilet.
This is a male only ward.
A key is not required for the accessible toilet.
The door opens inwards and outwards.
The door is locked by a twist lock.
The width of the accessible toilet door is 82cm (2ft 8in).
The door is heavy.
The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 2in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 74cm (2ft 5in).
There is no dropdown rail.
There is a flush on the transfer side.
The tap type is lever.
There is not a mixer tap.
There is a functional emergency alarm available.
It is a push button style of alarm.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is a shelf within the accessible toilet.
The shelf is not higher than 100cm (3ft 3in).
There are mirrors in the accessible toilet.
Mirrors are not placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 44cm (1ft 5in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 130cm (4ft 3in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is placed higher than 100cm.
The toilet roll holder is 110cm (3ft 7in) high.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 87cm (2ft 10in) high.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is poor.
The contrast between the walls and floor is good.
Lighting levels are bright.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Male Toilets
The male toilets are located on the right along the unit.
The male toilets are 7m (22ft 11in) from the ward entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the venue.
Additional Information
Staff do receive disability awareness training.
Some Deaf Awareness training is covered in the Equality and Diversity training which staff receive.
Documentation can be provided in different formats on request.
The different formats available include large print on request, different languages (via interpreters) and audio-cassette.
Blackpool, Fylde and Wyre Hospitals can provide interpreters on request.
Interpreters can be requested by contacting the Appointments Manager for that department or the Patient Advice and Liason Service (PALS) who will be able to provide a list of interpreters in the area.
PALS can provide advice and support for requesting documents or interpreters. They can be contacted by calling 01253 655589, by fax: 01253 655590, by email: pals@bfwhospitals.nhs.uk or by visiting their office in the main corridor of Area 1.
Registered assistance dogs are welcomed in the hospital but this does not extend to the ward areas.
Switchboard staff are Type Talk aware.
The switchboard number is 01253 300000.
Help with luggage is available for inpatients.
Volunteers are located by most major entrances and can provide help and assistance.
There is an information help desk located on the main corridor just inside Woodlands Entrance.
Mobility aids available in the hospital include mobile hoists, hoist slings, wheelchairs, tri wheel walkers, shower chairs, bath hoists, commodes, walking sticks, walking frames, adjustable beds and crutches.
There is no charge for mobility aids.
To obtain mobility aids please contact a nurse/doctor.
Portable hearing loops are available in some departments of the hospital.
To find out if a portable hearing loop can be provided please contact the department.
Children are welcome in all departments of the hospital but, in some departments, must be accompanied by an adult.
