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Disabled Access Guide for Wandsworth Town Hall
Wandsworth High Street
Wandsworth
London
SW18 2PU
Tel: 020 8871 6000
Fax: 020 8871 7798
Textphone: 020 8871 8666
Email: enquiries@wandsworth.gov.uk
Web: http://www.wandsworth.gov.uk
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Introduction
Related link Wandsworth Town Hall Extension.
Related link Wandsworth Register Office.
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated within the centre of the town.
This venue is situated in Wandsworth.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Wandsworth Town.
There is a bus stop within 150m (164yds) of the venue.
The nearest underground station is East Putney.
Parking (Blue Badge Holders Only)
This venue does have its own car park.
Parking is free for Blue Badge holders.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do need to be booked in advance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Parking spaces for Blue Badge holders must be booked in advance through the service being visited.
Blue Badge parking is an unmarked area in front of the town hall and is under the control of security.
Outside Access (Town Hall Entrance - Marble Hall)
This information is for the entrance located in the car park.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 126cm (4ft 1in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 172cm (5ft 7in) wide.
Level Change (Town Hall Entrance - Marble Hall)
There are steps to access this area/service.
The steps are located directly in front of the entrance.
There are 7 steps to the area/service.
The steps are not clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
Outside Access (Registrars Office)
This information is for the entrance located on Wandsworth High Street.
There is not level access to the service.
The main doors open automatically.
The doors are single width.
The door opening is 102cm (3ft 4in) wide.
Level Change (Registrars Office)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
There are steps to access this area/service.
The steps are located to the left of the entrance.
There are 7 steps to the area/service.
The steps are not clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on the right going up.
The ramp overcomes the entrance steps.
Reception (Marble Hall)
The reception desk is 5m (16ft 4in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk has a lowered section.
Lighting levels are low.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Inside Access
There is level access to the service.
The lighting levels are varied.
Motorised scooters are allowed in public parts of the venue.
Customers can charge scooters or wheelchairs at the venue.
There are infra red hearing loops fitted in meeting rooms and in the council chamber.
Other Floors
The floors which are accessible by stairs are G-1-2.
There are 15+ steps between floors.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located past reception.
The lift is a standard lift.
The floors which are accessible by this lift are G-1-2.
The lift is 11m (12yd) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.12m x 1.33m (3ft 8in x 4ft 4in).
The clear door width is 90cm.
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is medium.
The lift does not have Braille markings.
The lift does have tactile markings.
The lift has a hearing loop fitted.
Adapted Toilet (Female)
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 48m (52yd) from the main entrance.
The adapted toilet is located within the female standard toilets.
There is level access to the adapted toilet.
This is by lift.
Features and dimensions of adapted toilets
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a locking handle.
The width of the adapted toilet door is 86cm (2ft 9in).
The door is light.
The dimensions of the adapted toilet are 160cm x 194cm (5ft 2in x 6ft 4in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 97cm (3ft 2in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
It is not a push button style of alarm.
Disposal facilities are not available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 47cm (1ft 6in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is fair.
The contrast between the drop down rails and wall is fair.
The contrast between the walls and floor is fair.
Lighting levels are bright.
Adapted Toilet (Male)
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is no additional signage on or near the toilet door.
The adapted toilet is 36m (39yd) from the main entrance.
The adapted toilet is located within the male standard toilets.
There is level access to the adapted toilet.
This is by lift.
Features and dimensions of adapted toilets
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a locking handle.
The width of the adapted toilet door is 85cm (2ft 9in).
The door is light.
The dimensions of the adapted toilet are 176cm x 198cm (5ft 9in x 6ft 5in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 132cm (4ft 3in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are not available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is not a toilet roll holder.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is fair.
The contrast between the drop down rails and wall is fair.
The contrast between the walls and floor is fair.
Lighting levels are bright.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located on the 1st floor, facing you as you exit the lift.
The female toilets are 48m (52yd) from the main entrance.
Inside the venue, there is level access to the female toilet.
This is by lift.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located on the 1st floor, to the left as you exit the lift.
The male toilets are 36m (39yd) from the main entrance.
Inside the venue, there is level access to the male toilet.
This is by lift.
Lighting levels are bright.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.
Please contact reception in advance for assistance with access to public meetings, on 020 8871 6318.
